Customer did not leave a comment.CARLOS O.
Customer Reviews for Onwo Recycling LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.GARED D.
The manager was late and had to wait 25 minutes. Also the person that connected the 6x12 trailer to my vehicle did not connect the brake backup.HAROLD B.
Customer did not leave a comment.Michelle L.
Customer did not leave a comment.SEAN B.
Very nice customer service!MERCEDES B.
Customer did not leave a comment.JOSEPH P.
More customer service reps !!! I was waiting to connect with a customer service rep to pick up a truck for 40 minutes.Tomasz D.
We were told that our pickup was changed to a different location. We called to confirm the switch for our pick up. I said we were driving in from Mn. Expected to be there around 2:0@ pm. We arrived approximately 2:45. The place was closed. No one on siteâ€¦ but a door to a warehouse was openâ€¦ lights on but no one on site. The trailer was there. We called UHaul about the reservationâ€¦. Long story short.. The manager for the area made up for the poor pick up experience.Joel C.
Small, mininal office, difficulty writing contract. Charges for insurance but had declinded there insurance. Trailer was clean, towed well and did as expected. The end gate latch had been damaged prior and difficult to operate. No one at location upon return, which was seversl hours early. No way to check trsiler back in and obtain receipt. CSCOTT M.
Staff didn't know how to checkout a rental to me and had to phone someone to walk them through it. The key would get jammed taking it 15 minutes to turn on the engine.TELEISIA L.