The internet was unavailable, but once they arrived, I was able to sign on to their WiFi and complete my return. There was some confusion on my return in this location finding my rental, because I had closed it and they did not see it in their system. After instruction from the pickup location, she found me in inventory. This might be a training opportunity
Keri D
Customer Reviews for Little Kelly Country Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rental location was amazing. Customer service was top tier. They helped ensure my rental was secured and ensured that everything was set up accordingly. From time of pickup to time of drop off 10/10 experience. Will definitely be renting from this location again and anyone I know looking in the area will be referred to them. Little Kelly country store thank you for your help in my rental! see you again soon!
RAMON YAttempted to turn in on Sunday but was told we could not turn in until Monday at noon for which we had to take off work.
Edwin Hthey were very helpful . once we explatned all that happened, they worked with u-haul to get any money owed for extra mileage taken off . very friendly and helpful
Cathy BThey were extremely nice and very helpful , showing me how to use the uhaul app
Shanna M