Customer Reviews for Outdoor Power Sales
(U-Haul Neighborhood Dealer)

12 reviews

1405 Veterans Ave   Vandalia, IL 62471

(618) 699-4378

Hours

  • Mon-Fri: 7:30 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(618) 699-4378

1405 Veterans Ave
Vandalia, IL 62471

Services at this Location:

Hours

  • Mon-Fri: 7:30 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

I got charged for insurance I did not want got charged for gas that the truck was not sitting on so no i will not got back there and I won't tell anyone to go there for a Uhaul

Annette B. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY L. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY S. 
Rating:
5.0

The WiFi pick up didn't work,, there was a human that was able to get a code to get into the lock box and get the key, the code arrived on my phone an hour later. Thank goodness for humans.

Scott S. 
Rating:
2.0

The link to the self check-in didn't work so I had to check the truck back in with a person. There was nobody in the store! I called the telephone # for the business and was told there should be someone "back in the workshop". I finally made contact with a mechanic that knew nothing of checking U-Haul equipment back in and could not help me. The guy on the phone checked me in over the phone. When I returned the key to the mechanic he looked at me like "what do I do with this?". Very frustrating experience.

Stephen S. 
Rating:
3.0

Customer did not leave a comment.

Sherrl L. 
Rating:
3.0

Have an additional worker if possible. Waited at least 15 minutes to be assigned. Other people in front of me were there to buy or pickup parts. Not U-Haul related.

Stephen Y. 
Rating:
5.0

Very friendly personnel.

william B. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Get more familiar with the check in process. Possibly look daily for U-haul rentals for that day. Be expecting customers.

Dana S. 
Rating:
1.0

There was no dropbox for the truck key, so I need to call Uhaul again to discuss the issue.

Christopher L. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top