Customer Reviews for Outdoor Power Sales
(U-Haul Neighborhood Dealer)

Rating:

1.0

I got charged for insurance I did not want got charged for gas that the truck was not sitting on so no i will not got back there and I won't tell anyone to go there for a Uhaul

Rating:

5.0

The WiFi pick up didn't work,, there was a human that was able to get a code to get into the lock box and get the key, the code arrived on my phone an hour later. Thank goodness for humans.

Rating:

2.0

The link to the self check-in didn't work so I had to check the truck back in with a person. There was nobody in the store! I called the telephone # for the business and was told there should be someone "back in the workshop". I finally made contact with a mechanic that knew nothing of checking U-Haul equipment back in and could not help me. The guy on the phone checked me in over the phone. When I returned the key to the mechanic he looked at me like "what do I do with this?". Very frustrating experience.

Rating:

3.0

Have an additional worker if possible. Waited at least 15 minutes to be assigned. Other people in front of me were there to buy or pickup parts. Not U-Haul related.

Rating:

5.0

Very friendly personnel.

Rating:

5.0

Get more familiar with the check in process. Possibly look daily for U-haul rentals for that day. Be expecting customers.