Customer Reviews for Oviedo Auto Repair
(U-Haul Neighborhood Dealer)

1856 reviews

1512 W Broadway   Oviedo, FL 32765

(407) 278-7503

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: 7 am - 10 am

Services at this Location:

Contact Us

(407) 278-7503

1512 W Broadway
Oviedo, FL 32765

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: 7 am - 10 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

GREGORY D. 
Rating:
5.0

Great customer service. Very accessible location.

Edgar S. 
Rating:
5.0

The office people are the best. No hassle just nice, friendly service. I will use them every time.

richard H. 
Rating:
5.0

Staff was friendly and very helpful. I have rented from them before and will do so in the future. Great overall experience!

Drew M. 
Rating:
3.0

Customer did not leave a comment.

Phil M. 
Rating:
5.0

Very friendly and good customer service.

William W. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Great team and inventory!

Jeremy J. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Jack M. 
Rating:
5.0

Very professional and courteous.

Carlos E. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Customer did not leave a comment.

Donna E. 
Rating:
4.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

MAYNARD Z. 
Rating:
5.0

Highly Recommend

Rebecca M. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
3.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
4.0

Dropped off after hours. Did not interact with anyone but did speak to someone the next day regarding lock. Very pleasant. Parking lot is very small and congested

Jose C. 
Rating:
5.0

Nothing. They were great!

ADAM B. 
Rating:
3.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Great service!

SCOTT C. 
Rating:
5.0

Customer did not leave a comment.

Lana E. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
3.0

Customer did not leave a comment.

Austin C. 
Rating:
5.0

Customer did not leave a comment.

Jonathan D. 
Rating:
5.0

Easy return via mobile device.

Samuel N. 
Rating:
5.0

Great!

William L. 
Rating:
3.0

Customer did not leave a comment.

Armando V. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

Adam O. 
Rating:
1.0

The whole experience with them was a huge pain and unfair to a customer. We reserved a trailer 2 weeks in advance drove from Ohio to Florida when we called to get our reservation they told us they did not have what we reserved and we had to call around for a hour to find a U-haul to get what we reserved 2 weeks in advance had to drive to another town to pick it up and it was $53 more! The lady that worked at the U-haul was rude. My husband told her there was no running lights on the trailer and she replied they only check for brake lights and turn signals! So we could only drive this trailer in the daytime which messed up our drive home! When we returned it the people at the Warren store were kind but said they could not adjust the price. We will never use U-haul again.

Robin H. 
Rating:
4.0

Customer did not leave a comment.

Rodrigo M. 
Rating:
1.0

The truck was dirty and not maintained at all. At about 100 miles while on I-95 into the trip, the truck had both right rear axle tires blow out at the same time. If I had not been a professional driver this would have resulted in a massive crash with many deaths. When the tires were being repaired I noticed that the inner tire was bald. Yes I have pictures. The bald tire was obviously the one that blew first causing the second one to blow. This truck was a death trap. I am still consulting and considering on suing you for this. Since I don't currently have time to wait 30 min to talk to your Customer Service every time I call, (and only then to talk to some low level employee that could not resolve this issue) I shall pursue any legal actions through the proper channels I am also considering filing complaints with DOT, the Dept. of Commerce, and any and all agencies that regulate your company. Feel free to contact me, if you wish to perhaps resolve this issue to my satisfaction.

David R. 
Rating:
4.0

Customer did not leave a comment.

JOSHUA O. 
Rating:
4.0

Oviedo Auto Repair is a very busy garage and looked like chaos but I received immediate service. The young lady was knowledgeable and very helpful. She promptly got me hooked up and on my way.

Elaine F. 
Rating:
5.0

No improvements needed! A very smooth process.

Christopher S. 
Rating:
5.0

Nothing. Whole process was quick and efficient.

ALBERTO M. 
Rating:
5.0

Customer did not leave a comment.

MARCO L. 
Rating:
4.0

There were computer glitches, it would appear. Robert, the local operator , made do, and facilitated my checkout. He gives consistently good service. He couldn't print a contract, but I later rec'd a contract online.

Lawrence K. 
Rating:
5.0

Fantastic and I will rent from this location for all local needs.

DEBBIE B. 
Rating:
4.0

Customer did not leave a comment.

James J. 
Rating:
5.0

They are always Helpful it's always service with a smile

Jeffrey B. 
Rating:
4.0

Not much. Great experience.

William L. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Super friendly and helpful 👌

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Bradley Y. 
Rating:
3.0

Customer did not leave a comment.

Patricia M. 
Rating:
5.0

The woman at the front desk is the best. Friendly, helpful courteous, and very professional. I have used this location before and I will use it again. Thanks

Richard H. 
Rating:
5.0

I rented a trailer from them last year, and have rented one almost my every month since. They're THE BEST!

JUSTIN H. 
Rating:
5.0

Customer did not leave a comment.

kammi P. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Excellent service and equipment.

Wilfredo F. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

NAJAT E. 
Rating:
5.0

Customer did not leave a comment.

ISAAC P. 
Rating:
5.0

Friendly and very helpful

Martha L. 
Rating:
5.0

Excellent friendly and good selection of equipment. Very happy with this location and using Uhaul

Arthur S. 
Rating:
5.0

Customer did not leave a comment.

Christopher K. 
Rating:
5.0

Your online truck return process was cumbersome and difficult. I returned the truck at night and wasn't happy about having to go through multiple steps to simple return a truck. Thankfully, I was not charged the $20 for failing to complete the online return process. If I had been then this would have been mt last u-haul rental.

Daniel M. 
Rating:
5.0

They are very professional and courteous. The process was explained well. I was very happy with how they handled our experience.

Gayle B. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Awesome service

GILLES B. 
Rating:
2.0

They only have old trucks, I wouldn't recommend this location to anybody.

Lucas B. 
Rating:
5.0

Lady I dealt with at the front was very personable and knowledgeable

Kyle H. 
Rating:
3.0

I did drop off the truck the same day, Wed. 3/17. But I was a little concerned that as nice as personal was , they did not come out to confirm that all equipment was clean and returned . And I did not receive a receipt that confirmed that I did in fact drop off the truck ahead of schedule. Personal did say I would receive an email confirming the extra miles I drove. Only a few .That email I did receive. But not a final payment showing the complete amount charged to my card. I would like a confirmation. I also tried calling uhaul direct and have been on hold for at least 30 minutes.

Georganne C. 
Rating:
3.0

Customer did not leave a comment.

Kyle S. 
Rating:
1.0

There was a toll violation. I paid it, I have the receipt and they are still charging me over and over.

Jamie B. 
Rating:
5.0

I returned the vehicle after hours and parking was a challenge. The instructions were to park the vehicle in a grass area, however the grass area was full. Other than that, a great place to rent a U-haul.

Louis T. 
Rating:
5.0

Nothing that I can think of! Ten foot box truck was clean, and fully operational. All questions were answered, Very pleased by the helpful and courteous experience!

Patrick B. 
Rating:
4.0

Customer did not leave a comment.

OCTAUIA S. 
Rating:
5.0

Great Experience

Rebecca M. 
Rating:
5.0

Customer did not leave a comment.

Wilfredo B. 
Rating:
5.0

Customer did not leave a comment.

Shawn H. 
Rating:
5.0

Customer did not leave a comment.

DIANE S. 
Rating:
3.0

no complaints. convenient oviedo location efficient check-in and check-out

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

Russell G. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
4.0

Wearing a mask for your customers would not be a bad idea. Please, wear one.

Carlos M. 
Rating:
5.0

Customer did not leave a comment.

Evelyn C. 
Rating:
3.0

Strong smell of gasoline in the cab; engine sounded out of tune; suspension very rough; lots of dirt inside cab; very beat-up exterior, had to take tons of photos before leaving facility

Jordan H. 
Rating:
5.0

This dealer was ready to take out uhaul trailer on short notice. The parking was tight, but the associate took the time to help me park the trailer in a difficult spot. I was in and out in short order. Thank you!

ERIC P. 
Rating:
4.0

Some minor construction debris in the trailer when I picked it up that I had to sweep out. Other than that, experience was quick and easy.

Paul S. 
Rating:
3.0

Staff was super efficient and great, The office was filthy and unprofessional looking. The ease of the rental was very convenient my only recommendations is a facelift on the location appearance. Thank you

Kathleen B. 
Rating:
1.0

There was nothing marking where equipment should be returned so I pulled into a grass area in front of the business where other trailers were parked but out of the paved area and drive. The staff member came out and told me " you cant park in the middle of everything." Then the staff member directed me to park the trailer in a dirt lot that was fenced in, tight, and full of sugar sand. There was insufficient room to safely maneuver my vehicle and trailer yet she continued to insist I park the trailer. I eventually asked if she had equipment to help park the trailer in such a remote and right location. She responded "yes but it's too heavy for me." Apparently she was alone at the location and unable to complete her required job tasks. Me and my passenger had to use the dolly and park the trailer for her. She was rude, kurt, and very unhelpful. This location shouldn't be allowed to continue to represent uhual.

Frederick H. 
Rating:
3.0

Slightly rude interaction with employee. Right side mirror too loose and blown by wind - not safe

chris M. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
Rating:
5.0

They are pure Awesomeness!

Jose L. 
Rating:
3.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

jamie W. 
Rating:
4.0

Customer did not leave a comment.

Sandeep W. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Customer did not leave a comment.

Philip G. 
Rating:
2.0

no ramp on truck did not have the dolly which we had prepaid Truck had tire sensor light that came on every 80 miles called for assistance and was told that it was a poor sensor not very reassuring driveing 500 miles

RICHARD JOHN N. 
Rating:
5.0

Customer did not leave a comment.

Zachary T. 
Rating:
5.0

I've rented several times from this location. They are efficient and friendly.

Zachary T. 
Rating:
3.0

Site accessibility to equipment.

Robert G. 
No reviews have been submitted for this location.

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