Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This Storage facility is well maintained and has a very friendly and helpful staff. They get a 10 out of 10 from me!
I had very good experience at this site! The office staff are very helpful and friendly! Thank- you for an excellent place to store the stuff!
overall we were well pleased with the storage and service!!
In the winter, there is no snow removal so when you drive up to the location, you don't know where the driveway is and might just turn into the curb. Also last September there was a breakin and my unit was broken into. Almost all my stuff was stolen. With all the cameras inside and out, with a security entry pad, the thieves got in. Finally when I moved out, KO refused to return my deposit saying they had no record of my deposit but that's because when I first rented the unit this rental place was owned by a different company and KO purchased the business last year. So all customers who rented from the previous owner will not get back their deposit. NO I will not recommend this location or KO storage.
We were very satisfied with the rental unit. Always accessible and clean and dry. If we had a concern they were there to take care of any issues. Thank you! Cees and Cindy
Excellent experience! Jeremy runs an amazing business. He is personable, honest, reliable, and helpful. Would highly recommend!!!
No problems. All went well.
This was the nicest facility I have dealt with! The phone was always answered when I called, the people were super nice and helpful, the lot was always plowed and accessible in winter and they were willing to remove ice built up in front of my door if I needed to get into my unit. The keypad and security gate were always in working order. I had my items stored there for 3 years and I always felt safe due to all the safety measures in place as well as they were on-site a lot. Best experience I’ve had with a storage facility.
Super nice friendly folk, very helpful.
Very nice experience. People there are great to work with. Thanks
Very clean, secure facility with great customer service.Would definitely use again and recommend others to use if storage unit is needed.
Clean facility and extremely helpful staff. If I every need a storage unit again Owatonna Self Storage is the place I will go.
Very easy dealings with staff. They had what I needed, when I needed it. I hope to get my security deposit returned.
Thank you!! This was my first storage rental and it was a excellent!! I will totally recommend your facility to my friends and family. Thanks again!!
Clean and secure facility. Owner is friendly and was always very accommodating and helpful. Highly recommend this business.
Great people to work with. Thanks for the great service. I will recommend your business to everyone I know.
Clean, well-maintained, and convenient. Definitely will come back for any future needs.
I would highly recommend them and will the facility again should the need arise.
Staff is very helpful.
