Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rented trailer for a week brought back 3 days early thought I’d get little money back not a cent kinda crappy
Jeff Reiff
Rating:
4.0
I was charged for 12 blankets and received only 6.
david vitatoe
Rating:
3.0
They left at 4 so no interaction
jeffery June
Rating:
5.0
LOWER YOUR PRICES!!!!!!!
Vincent Springer
Rating:
5.0
Customer did not leave a comment.
Camryn Weaver
Rating:
5.0
Everything went smoothly!
Mike Welty
Rating:
5.0
Customer did not leave a comment.
Crystal Rosalind King Bradley
Rating:
5.0
The woman who checked us in and out was very good, great customer service!
Krista Henderson
Rating:
5.0
Customer did not leave a comment.
James Christopherson
Rating:
5.0
Customer did not leave a comment.
Abdullah Alqahtani
Rating:
3.0
I picked up after hours and paid $14 for a dolly that was not available nor already placed in my uhaul. It would be nice to have that money returned since I did not get to use the equipment. Other than that everything was good except for the cab not smelling very good.
michelle fogt
Rating:
5.0
They were closed at the time of drop off so I used the self return feature.
Kevin Smith
Rating:
5.0
Customer did not leave a comment.
Arthur Van Houten
Rating:
3.0
After hours so I didn’t experience anything but where to park the truck
Kayla Stewart
Rating:
5.0
Customer did not leave a comment.
Terry Foley
Rating:
3.0
It was closed so I have no idea. I hope I went through all the return screens correctly. No one confirmed anything. I was hoping to get credit for all the extra gas we accidentally put in it, not knowing the type of gas mileage it would get.
Patricia Troesch
Rating:
5.0
Customer did not leave a comment.
Scott McFadden
Rating:
5.0
Customer did not leave a comment.
WILLIAM EVA
Rating:
5.0
Customer did not leave a comment.
Rebecca Meyer
Rating:
5.0
Customer did not leave a comment.
Robin Schreiner
Rating:
5.0
Customer did not leave a comment.
Michelle Lyell
Rating:
5.0
Customer did not leave a comment.
Joe Gaba
Rating:
5.0
Customer did not leave a comment.
Richard Hockins
Rating:
5.0
Customer did not leave a comment.
Ashton Smaldone
Rating:
4.0
wifi connection was really poor. If there is any way to improve that, that would be very helpful
LORI CHAPIN
Rating:
4.0
Customer did not leave a comment.
Elisa Yuter
Rating:
5.0
Customer did not leave a comment.
Rob Held
Rating:
5.0
Customer did not leave a comment.
Cynthia Petrik
Rating:
5.0
Customer did not leave a comment.
Molly Bolinger
Rating:
5.0
Customer did not leave a comment.
ADAM JOSEPH PHILLIPS
Rating:
4.0
Customer did not leave a comment.
GREGORY GUILFORD
Rating:
5.0
Customer did not leave a comment.
Don Stump
Rating:
4.0
Customer did not leave a comment.
Sarah Miller
Rating:
4.0
Customer did not leave a comment.
Kristin Bordeau
Rating:
4.0
Customer did not leave a comment.
mike janeway
Rating:
5.0
The customer service was great & quickly serviced all customers that entered the store. Very friendly as well!!
I could tell the store was a family oriented environment.
Nahshon Harrell
Rating:
5.0
Customer did not leave a comment.
Amy Moore
Rating:
5.0
Learn from this U-Haul location. Excellent service, friendly staff, professional in every way.
David Chappell
Rating:
5.0
Customer did not leave a comment.
David Benjamin
Rating:
5.0
Couldn’t be better!
Gary Hetterich
Rating:
5.0
The people at Oxford Car Care were very easy to work with. Very helpful when I called with a question.
Patricia Strecker
Rating:
5.0
Customer did not leave a comment.
Jonathan James
Rating:
4.0
Customer did not leave a comment.
Abdullah Alqahtani
Rating:
5.0
Customer did not leave a comment.
Reggie Hayes
Rating:
5.0
Highly recommend this location. Equipment is clean and well maintained, and the staff is very friendly/ helpful.
Brian Dell
Rating:
5.0
Customer did not leave a comment.
THOMAS YARMAS
Rating:
5.0
Customer did not leave a comment.
Joe Gaba
Rating:
4.0
Customer did not leave a comment.
Richard Paul Peterson
Rating:
5.0
Customer did not leave a comment.
Zach Potter
Rating:
5.0
Customer did not leave a comment.
Megan Graddock
Rating:
4.0
Customer did not leave a comment.
Charles Speelman
Rating:
4.0
Customer did not leave a comment.
DAVID YOUNG
Rating:
5.0
Customer did not leave a comment.
JONATHAN FOX
Rating:
4.0
Customer did not leave a comment.
Joshua Mahich
Rating:
5.0
Please let them know how to move the rear view mirrors. I wasn’t able to figure out how to move them so I wasn’t actually able to use the uhaul at all. I needed to reverse it into the driveway up to the house in order to move out the stuff I needed to get out. So it was an expensive bummer, but everything else was great. The online ordering, the pick up and drop off was great. I did almost have a minor panic attack trying to get the lock to open to retrieve my key- but I think some of that was just my own impatience.
Emily Ann Nimis Pateman
Rating:
5.0
maybe sometime in the future you can get a truck to rent
John Sovirha
Rating:
5.0
Friendly, efficient, knowledgeable staff!
Ann Wicks
Rating:
5.0
Consider putting jacks or lifts on the trailers, especially the 12 footers.
those things are heavy and hard to lift off the hitch
Mitchell Babcock
Rating:
5.0
Staff was very friendly and helpful.
ann wicks
Rating:
5.0
great service. efficient, prepared and friendly!!
william modrow
Rating:
5.0
Customer did not leave a comment.
Caitlyn Picard
Rating:
5.0
Customer did not leave a comment.
Jeff Zoellner
Rating:
5.0
Customer did not leave a comment.
Byron Hall
Rating:
2.0
Unprofessional, both at pick up and drop off, office lady had child with her who was causing a lot of interruptions at pickup. Trailer was not swept out. Only 11/12 blankets given.
Bianca Harkrider
Rating:
3.0
Customer did not leave a comment.
PATRICIA BETZ
Rating:
5.0
I paid for a dolly and was not provided one.
victoria moore
Rating:
5.0
Customer did not leave a comment.
Michael Munn
Rating:
5.0
Customer did not leave a comment.
mike janeway
Rating:
4.0
Service was excellent, fast and efficient, in and out in five minutes!
Robert Torrez
Rating:
5.0
Our truck was not available so we had to use a smaller one. Luckily the smaller one was ok for us. They were amazing and adjusted the prices and was very apologetic.
Josh Richards
Rating:
5.0
Again, they were great. Keep doing what your doing.
Christopher Allison
Rating:
5.0
Customer did not leave a comment.
Jeremy Donley
Rating:
5.0
Customer did not leave a comment.
april white
Rating:
5.0
Customer did not leave a comment.
Dirk Dugan
Rating:
5.0
Very nice people
Got me in and out.......thank you
Colin love
Rating:
5.0
Customer did not leave a comment.
Michael Vincent
Rating:
5.0
It was great!
jane armstrong
Rating:
5.0
Customer did not leave a comment.
John Liming
Rating:
5.0
Everything was great. Thank you.
TRICIA ROBERTS
Rating:
5.0
Customer did not leave a comment.
James Weber
Rating:
5.0
Customer did not leave a comment.
Lawrence Yoder
Rating:
1.0
Uhaul is a terrible organization.
Jack Del Vecchio
Rating:
5.0
Customer did not leave a comment.
Robert Smith
Rating:
5.0
Customer did not leave a comment.
kimberly jonas
Rating:
5.0
ThNk You!
Mark Sullivan
Rating:
4.0
Customer did not leave a comment.
Greg Guilford
Rating:
3.0
Customer did not leave a comment.
Lorraine Sirounis
Rating:
5.0
Customer did not leave a comment.
dan goldberg
Rating:
5.0
Customer did not leave a comment.
Richard Hockins
Rating:
5.0
Customer did not leave a comment.
Cole Marciniak
Rating:
5.0
Customer did not leave a comment.
Brooke Fogarty
Rating:
3.0
Customer did not leave a comment.
Mark Dallas
Rating:
3.0
Customer did not leave a comment.
Steve Barhorst
Rating:
5.0
Customer did not leave a comment.
Jamie Aubry
Rating:
5.0
Customer did not leave a comment.
Theodore Clucas
Rating:
1.0
When 1800 UHAUL calls and says everything is OK and how it will work then when you get there and the kid knows nothing of how to use the system. Nothing goes as planned. ILL MAKE SURE MY WHOLE FAMILY WHO HAD TO DEAL WITH THIS WE WILL LEAVE A REVIEW FOR YOU. THIS ALL SHOULD HAVE BEEN HIGHLY REDUCED FOR THE LIES AND INCONVENIENCE.
Evan baer
Rating:
5.0
Super nice people to deal with. The UHaul app wasn't working for us, but they took care of us inside, no problem. The van was in great shape and didn't have many miles on it. It ran great. We will definitely use this location again. Thanks!
Brian Dell
Rating:
5.0
Customer did not leave a comment.
THOMAS YARMAS
Rating:
4.0
Did not have the appliance dolly I ordered.
Robert Thurston
Rating:
4.0
I did an online return, which was fine. I would recommend if you can provide specific instructions on the key drop off for the specific location, that would be great