Customer Reviews for Pack Stack & Store Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pack Stack & Store Inc

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Frank B. on

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I was reassigned to pick up the truck from my normal location to this location farther away from home. Also, changed to mobile checkout versus person to person checkout without any choice. Thankfully the person at the laundromat/slot place was also the UHaul employee and helped us out (thank you very much) because we didn’t have a code for the key box and the code she retrieved for our rental had keys in the box that were for an out of service vehicle; which she knew about but we wouldn’t have known if we had had the code. Not a great way to start a moving day.

Kathryn F. on

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Staff was helpful and friendly.

Brian G. on

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Customer did not leave a comment.

Katrina D. on

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Customer did not leave a comment.

kim h. on

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The hours are too short. I left a voicemail regarding drop off that was never returned. I used the online return process and was charged for additional gas when I don’t believe I should have been. I had filled the tank as expected per the contract.

Mike U. on

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Customer did not leave a comment.

Mark K. on

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I think it was brian that helped me. Very unprofessional, rude, disrespectful. I will never go there or refer anyone there. It seemed like he took pride in wasting my time and trying to throw his fake "authority". He has no business working with the public. At one point he even said " dont rush me and ad the the frustration ". I just asked him how much longer... than he said my reservation wasnt good so he voided it and redid it. I believe it was to bump up his commission, i couldnt think of any other reason because i had a completed reservation to make things go faster. I was there for an hour. He never inspected the trailer before we left. We had to continuously stop to fill a leaky tire.

Westley J. on

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Customer did not leave a comment.

patrick c. on

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Awesome