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RICHARD DENNIS W.
Customer Reviews for Padden Parkplace RV & Boat Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly, convenient, felt secure.
Michelle D. | Overall ExperienceWas good we just moved out of the area, no longer needed
Drue K. | Overall ExperienceEven though hours didn’t work for me they were always nice and conveniently texted when requested to do so
BRENDA B. | Overall ExperienceSuch a great place to store our RV. Air, water, garbage. Makes coming back from a trip real easy!
SPENCER S. | Overall ExperienceThe main office staff Zach was very helpful and kind.
LAKE CARRIE J. | Overall ExperienceI was very satisfied with this facility and Zach was very helpful and pleasant to work with.
Dan G. | Overall ExperienceThe app sucks. It had to reload my information over and over and retype my login information multiple time. Seems like the app is harder to use than the website.
Scott F.Windshield Gasket broken. I drove ten miles but charged 5.6 gallons?
Victor H.This place is somewhat hidden off the road. I live in the area and did not know it existed. Needs more signage.
Keith M.We will be back in March, we will be traveling after the first of the year. Zack was so helpful when we moved out.
RICK & DANITA T. | Overall ExperienceI would have stayed, but getting some work done on my trailer and it will be awhile before I get it back. Also, hoping down the road a covered area will open up because that is what I really need.
BRANDI B. | Overall ExperienceNo complaints. Staff was courteous and helpful.
SCOTT S. | Overall ExperienceVery pleased. Hope to use the storage again next summer.
BARBRA R. | Overall ExperienceThank you. You guys are great. We always felt our RV was secure there.
LINDA TONY M. | Overall ExperienceExtremely helpful staff.
DOUG M. | Overall ExperienceChose this storage facility mostly for the convenient location, pricing, and last-minute availability but were extremely satisfied with the service and security. Highly recommend!
RAYMOND T. | Overall ExperienceThe services this location has are limited (no moving supplies, no hand-truck or dollies. Also, they are only open 5 hours a day.). But they treated me well and fairly, and I appreciated that. The U-Haul website does not make it clear that the customer must take pictures of the odometer and gas gauges, the interior of the back of the truck, and location. The customer has to view the video to get those requirements; I have an older smartphone, and didn't think I could view the video, so I just skipped over it. If you *want* these photos, make it more clear on your web page, in *TEXT* on your web page.. Don't ask your customers to watch a video they may not be able to view.
MARSHALL S.Truck was not ready & then I got the run around & then double charged on top of that
Nathan K.Zack , who helped me did a GREAT job!
Robert A.