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Sarah P.
Customer Reviews for Padden Parkplace RV & Boat Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was good we just moved out of the area, no longer needed
Drue K. | Overall ExperienceThe app sucks. It had to reload my information over and over and retype my login information multiple time. Seems like the app is harder to use than the website.
Scott F.Windshield Gasket broken. I drove ten miles but charged 5.6 gallons?
Victor H.This place is somewhat hidden off the road. I live in the area and did not know it existed. Needs more signage.
Keith M.The services this location has are limited (no moving supplies, no hand-truck or dollies. Also, they are only open 5 hours a day.). But they treated me well and fairly, and I appreciated that. The U-Haul website does not make it clear that the customer must take pictures of the odometer and gas gauges, the interior of the back of the truck, and location. The customer has to view the video to get those requirements; I have an older smartphone, and didn't think I could view the video, so I just skipped over it. If you *want* these photos, make it more clear on your web page, in *TEXT* on your web page.. Don't ask your customers to watch a video they may not be able to view.
MARSHALL S.Truck was not ready & then I got the run around & then double charged on top of that
Nathan K.Zack , who helped me did a GREAT job!
Robert A.