Customer Reviews for Pak Rat Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pak Rat Storage LLC

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William A. on

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Great Branch

Fady M. on

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the tires was bad so you better change the tires

John E. on

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Customer did not leave a comment.

Noel C. on

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Customer did not leave a comment.

Tiniqua H. on

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It was good and affordable

Robert K. on

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Donna and her staff were very welcoming and personable. I was happy with my truck and equipment. Thank you, Robert

Dushan R. on

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Customer did not leave a comment.

Amy H. on

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I can`t speak highly enough about this facility. The staff is friendly and helpful and the facility itself is clean, safe, and well run. I am thankful to have found it!

Edwrard E. on

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Clean, safe, easily accessable

Phyllis C. on

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Customer did not leave a comment.

Luis V. on

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Everything was as describe online, very nice and clean facility. Employee was very helpful and answer all my concerns.

JOSE M. on

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The area where we put the furniture was dirty (got our mattresses a bit dirty) but other than that everything else worked great. The lady who rented us the u haul was great!

Iris R. on

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It was a great smooth experience. Lady at the desk was very friendly patient and informative!

TIFFANY S. on

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I had to call multiple times I’m not happy at all and won’t be using U-Haul again

Oliver R. on

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Donna is incredible- so kind, thorough, and efficient. The premises are clean and secure, they have everything you need available on site, and the staff is one of a kind.

Michael H. on

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The staff was very friendly and handled my transaction quickly. The truck was filthy in and out, the windshield was so filthy on the inside you could barley see through it on a sunny day.

Britney B. on

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Customer did not leave a comment.

Miguel C. on

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Everything was fine.

Luz C. on

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Keep up the great customer's services.

Amberlynn k. on

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I had no problem. I was satisfied with the unit i reserved and the gentleman that showed me my unit was very nice.

Michael F. on

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Customer did not leave a comment.

Angel C. on

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Great service nice and fast I`d recommend to anyone

angela m. on

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The customer service lady was wonderful very accommodating pleasant informative and fulfilled all my needs thank you

Debra K. on

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Lady was wornderful helped me with everything

Robert W. on

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Decided at the time of move in that I would need a bigger unit then I thought and they took care of everything with setting me up and making everything very convenient.

Angelie A. on

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Donna was VERY welcoming and very informative. This was my first time using a storage and she made it extremely easy and comfortable, and quick! Great customer service!

James T. on

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I ended up not needing their service, but they were very nice on the phone.

Jennifer b. on

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Good

Alisha D. on

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excellent service and very friendly staff would recommend to others

Michelle W. on

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Nobody answered the locked door when I arrived. The neighborhood was questionable and I did not rent from this storage facility. Please do not charge my credit card for any fees or rentals.