Customer Reviews for Pak Rat Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pak Rat Storage LLC

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MATT H. on

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Customer did not leave a comment.

Lisa J. on

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The vehicle could have been cleaner. But it drove well and it was perfect for my needs.

Branden S. on

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Customer did not leave a comment.

angela m on

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The customer service lady was wonderful very accommodating pleasant informative and fulfilled all my needs thank you

MAJD H. on

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Possibly a lower price in order to compete with nearby stores.

Debra K. on

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Customer did not leave a comment.

BETTYLOU R. on

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Professional and friendly staff. Smooth transaction.

Debra K on

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Lady was wornderful helped me with everything

NANCY A. on

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The woman in the rental place, Donna she very professional and look the way for help the costumer . excelent costumer service . And for mistake we forget the key inside the truck and they send someone for open the truck in less 45 min. Great service!

Donald Allen C. on

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The only fault is parking. Very inconvenient. PeopLe in the office were super friendly.

DWIGHT B. on

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Customer did not leave a comment.

Jasmin R. on

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My previous appointment this day was HORRIBLE. (MacArthur road) The customer service was not considerate or compassionate about my financial situation. I tried to explain that I requested a closer store for pick up because the mileage and how far I was from my home. I cant remember the lady's name at Washington street but she was reassuring compassionate and calmed me down from what seemed like a long horrible day. I got the truck in and out I will always be going there now.

Teresa B. on

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CHAUNEE J. on

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Ann S. on

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Forgot name of female, but she was so helpful returning to office 20 minutes after closing to accommodate with my reservation. I called whitehall location to make reservations and wasn't aware that reservation was at this location. Due to the error I arrived after closing and she met me at office to allow me to pick up vehicle.

dominic a. on

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Everything went smoothly truck ran great and was in good condition. Staff was nice, no problems!

Robert W on

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Decided at the time of move in that I would need a bigger unit then I thought and they took care of everything with setting me up and making everything very convenient.

Angelie A on

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Donna was VERY welcoming and very informative. This was my first time using a storage and she made it extremely easy and comfortable, and quick! Great customer service!

James T on

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I ended up not needing their service, but they were very nice on the phone.

Jennifer b on

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Good

Alisha D on

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excellent service and very friendly staff would recommend to others

Michelle W on

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Nobody answered the locked door when I arrived. The neighborhood was questionable and I did not rent from this storage facility. Please do not charge my credit card for any fees or rentals.