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Patrick F
Customer Reviews for Ultramar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Say that the location is at the gas station, never saw a sign for Garafraxa St!
Doreen cGreat service!
Terence GThanks you U-haul I really enjoy my ride....
Samir PTook 25 minutes in the gas station to get rental sorted out , truck was on empty had to put gas in before even leaving lot, truck was full of garbage in cab and body.
Chris GHave a specific person for U-Haul business at pick up and drop off locations. (Gas stations) it took almost an hour to pick up because they kept serving other customers instead of finishing with me.
Alyssa RI was disappointed that I found out at pick up that a fridge cart was not available. I was disappointed how long it took to pick up and return this rental. It was at least 1/2 hour for each. For a 20.00 rental this was far too time consuming and will likely go to another location next time. I have had good experiences at other locations. A rental service must be more streamlined with the customer in mind.
Rick BAbsolutely nothing.... Everyone working that day was fantastic.... Very helpful with their customer skills.. We'll book with them again
Chris FGuy was very nice and professional. All the people we spoke to om the phone were equally as polite, professional and helpful.
Ronald H