Customer did not leave a comment.Alphonse C.
Customer Reviews for Panther Towing Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very, very congested area. Difficult to find the location on the main road and very difficult to drive the truck through the property. Had to ask the owner to drive the truck back to their shop for me which wasn't ideal considering he's not on the approved driver list.nanci J.
U-Haul chose this pick up location for me for a Saturday pick up. When I arrived there was no one there. I called the pick up location's number and they told me they do not do U-Haul business on Saturdays. This pick up was confirmed online and by phone with U-Haul the day prior to pick up.Enrique G.
Gas level to low to rent out should be higherGARETT A.
This was a really bad experience. I make the reservation 1 week ago and at the moment of the pick up the truck wasn't available and I have to wait and go to another location. Really bad experienceYoel A.
I would never recommend this place, the guy working was rude and I actually felt threatened. The place is a dump, very dirty. I will NEVER use this place.Carlos F.
Customer did not leave a comment.Albert R.
I returned the truck on Saturday night and got changed for the hold day on Sunday. Why should l get changed for one day because they weren't openMilo H.
Easy to get a truck at this locationLarry Q.
Customer did not leave a comment.Luis P.
Just crowdedSherry G.
I can't say anything positive about this place. They charged me $ 28.00 for insurance with out asking me. I have auto insurance in whatever i drive. I feel like i have scammed. I hope you can rectify this matter in a timely fashion!!Robert W.
Make the pick up process through the phone faster. I lost almost an hour going through the process.Carla A.
Customer did not leave a comment.julio I.
The area that we picked up the uhaul was nota safe place for a woman to go alone. The people were operating out of a storage building in a very run down area.barry K.
Terrible location. Difficult to get to. Dirty area. Poor signage. I felt like I was in a junkyard. The staff were not efficient at their jobs.Carlos L.
Service goodwandel P.
Customer did not leave a comment.JEAN A.
Hard to find. In the very back of a tight and confusing complex of small warehouse units, body shops and repair shops. The tow dolly looked new, but the lights did not work. Had to buy an auxiliary set ($60) to go on top of the car.Scott Q.
Customer did not leave a comment.Amber W.
When the employee called the regional they ask a question about my charges they started talking and laughing and she said â€œno you're not on speaker I wouldn't do that.â€ Which indicates they were talking about me.Kera W.
a little hard to findJessica J.
I called and got person that said someone would be there an hour before drop off no one was there It Took 55 minutes for someone to arrive no drop off box also very hard to get to location with the truckKurt H.
Waited long after my reservation time. Got less than a day rental. Had to hurry and pack and unpack the truck to drop it off. All other uhaul rentals I got gave me more time. Poor service.ROYDON T.
Customer did not leave a comment.LAUREEN M.
Panther towing wasn't my scheduled drop off location. The location that I was supposed to go to had a closed for Christmas sign on the door on December 22nd. I called Panther and the lady who worked there was really helpful, but the location was very hard to find, minimal signage and no service there to help unhook tow dolly.David H.
Customer did not leave a comment.JAMES K.
Was surprised at the location. Small family business. Expected a "corporate" location. What I got was a dedicated, kind, helpful, accommodating, sincere, down-to-earth family who did all they could to make my experience as easy as possible. LOVED them.TIMOTHY S.
Customer did not leave a comment.Yovan G.
Customer did not leave a comment.Yovan G.
The location was unkept, the representative of the uhaul location was not present when we go there, so business was done over the phone and charges were not accurate of what we were quoted. The location was extremely frightening, my wife and I did not feel safe going to this location. We have been satisfied when we have used uhaul in the past and were extremely dissapointed this time. Our experience was extremely unacceptable.Jaena S.
Customer did not leave a comment.ANTHONY W.
The first location I reserve the truck yet was not able to deliver the truck to me because there was a car parked in front of the vehicle. They made no attempt to satisfy the customer. So I was forced to go to this location. It took way too long to get the truck into my hand. The man was nice but didn't seem to be able to get my credit card to run after attempting four times it finally worked. Returning the truck also took too much time.Michael L.
This is a towing and impound lot. The people were friendly, but the environment is not ideal.Richard M.
I waited 45 minutes for someone to show up to assist me with my trailer. They also did not have the appliance dolly that I requested. I was then sent to another location to get the appliance dolly. When I arrived, they person I needed to get the appliance dolly was not there. I waited for 20 minutes for the individual to show up. When he showed up, i was informed that they did not have an appliance dolly. I spent a total of 2 hours trying to get what I needed and did not ultimately get what I paid for.Nicholas L.
Customer did not leave a comment.Maria M.
To avoid confusion, I would suggest the rental drop off policies (for after store hours) be thoroughly explained at the time the rental/Truck is provided. this location was convenient for me and easy to find.LINDA B.
This was the worst experience I've ever had. I will be complaining to U HAUL corporate. Ithe was beyond unacceptable and extremely unprofessional!!!!Talitha F.
GREAT SERVICE A+++eduardo F.