Customer did not leave a comment.BRITTANYEVELYN M.
Customer Reviews for Park Dale Store N Service Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The representative working there was either on a holiday or not available at the location and the store worker attended me, He don't know anything about the truck drop off process so he calls the other person and then he takes almost 30 to 40 mins to keep doing something on the phone and checking the truck its other stuff..... so please keep any personnel who know about this at the drop off location.Darshil A.
My husband and I were very glad we chose UHaul, in particular this location. Very friendly and helpful. Thank youjohn S.
Customer did not leave a comment.Tarra D.
Amazing experience , certainly recommended .jose A.
Excellent Customer Service & Clean Truckmarie C.
Customer did not leave a comment.Thomas L.
Customer did not leave a comment.Chad W.
The truck was very dirty inside with leftover water bottles and snack wrappers from the previous renter. The cup holders were full of potting soil and the floor was covered in dirt and potting soil. The windshield was very dirty and full of bugs that had baked into the glass from the summer sun. I tried to clean it twice with gas station squeegees, but it was hard baked on. The location attendant was very busy with other business functions, e.g. gas pumps, lottery tickets, etc. so was distracted and struggled to complete the rental agreement in a professional fashion. There was no printer, so I had no hardcopy of the agreement which I needed to cross the US/Canada border. (The emailed agreement only arrived in my email inbox 8 hours later!) I would not recommend this location.Allen C.
Mgr filled out application himself...not asking questions that l answered on a previous online application...think l paid more than l had tooFREDGREGORY A.
Customer did not leave a comment.Riley B.
Customer did not leave a comment.IAN B.
Just lack of experience at this location. they have a lot of different things on the go so it's pretty unorganized. but very friendly personnel.John M.
Maybe you could go through the proper procedures and actually go over the trailer with the customer, or at least try not to act like we're annoying you when we are trying to figure out the process for the rentalBrad C.
Customer did not leave a comment.CHARLES JOSEPH M.
Customer did not leave a comment.jim C.
Customer did not leave a comment.Kat B.
keep everything the way it is.GEORGE B.
Customer did not leave a comment.Dale B.
Made our moving easyCORNELIUS F.
The attendant was new and in my opinion, not well trained as he had difficulties processing the required paperwork and could not help me to connect the cargo trailer to my hitch as he had never done this before. Also this location did not have any accessories such as furniture pads/blankets. Better training of personnel.Bert S.