Customer Reviews for Parkdale Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Parkdale Auto

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Stacey B. on

Rating:

Customer did not leave a comment.

Joseph N. on

Rating:

Customer did not leave a comment.

ROBERT D. on

Rating:

Customer did not leave a comment.

Tom R. on

Rating:

Front latch on hood was not fully locked. Truck was muddy on inside cab and filled with bugs on the outside. Next time I rent, would like it clean.

Jennifer S. on

Rating:

The online check in process was awful. It took 48 minutes to get everything actually processed online, and then I still had to go in to the office to get paperwork and the key. A guy in front of me just went in to check in and it took him five minutes. It wasted a total of an hour of my time, when I expected online check in to be fast. Not impressed at all. Also, the person at the desk inside told me that if I hadn’t told him he wouldn’t have known that I had rented a dolly and furniture blankets because it checked me in online. The process is a mess.

John C. on

Rating:

Customer did not leave a comment.

RONDA W. on

Rating:

Customer did not leave a comment.

JASON M. on

Rating:

Great experience, they got me hooked up with the trailer I needed quickly and got me on my way. The guy braved a torrential downpour to get the trailer hooked up!

william d. on

Rating:

Customer did not leave a comment.

Ed R. on

Rating:

towing vehicle platform requires further explanation. Like how to property install chains. Also state that the trailer cannot be detached from the truck without first removing the vehicle from the platform .

KARLA E. on

Rating:

Couldn't have been nicer , they were so helpful

Cynthia C. on

Rating:

Customer did not leave a comment.

SHAWN W. on

Rating:

Customer did not leave a comment.

Andrew J. on

Rating:

Customer did not leave a comment.

ANNE P. on

Rating:

Nothing. Everyone were helpful and friendly.

Richard J. on

Rating:

Customer did not leave a comment.

Janis H. on

Rating:

Customer did not leave a comment.

Eugene B. on

Rating:

Customer did not leave a comment.

Alan E. on

Rating:

Customer did not leave a comment.

Tom G. on

Rating:

Great folks!

Kent H. on

Rating:

Customer did not leave a comment.

JUDY P. on

Rating:

make sure they get the equipment tightened down to make sure they have a safe trip. mine was not and it came off on a busy interstate.

James R. on

Rating:

very accommodating

ANN W. on

Rating:

Customer did not leave a comment.

WESLEY S. on

Rating:

Fantastic facility. Best rental experience I have ever had. 5 star +

dennis f. on

Rating:

Customer did not leave a comment.

MATTHEW F. on

Rating:

Customer did not leave a comment.

brian p. on

Rating:

Customer did not leave a comment.

Wesley W. on

Rating:

Customer did not leave a comment.

karen S. on

Rating:

Representative was efficient, friendly & provided top-notch service. In just a few minutes, I was on the road!

tom l. on

Rating:

Customer did not leave a comment.

CARMEN S. on

Rating:

U-Haul charging insurance by the day is ridiculous. And some of the hidden fees should be upfront! I’ll never rent again.

Jeff S. on

Rating:

Customer did not leave a comment.

MIKE D. on

Rating:

so nice to not worry about a brake down. will rent from now on, thanks .excellent pulling unit .

DENNIS G. on

Rating:

Customer did not leave a comment.

jason t. on

Rating:

Customer did not leave a comment.

LINDSEY M. on

Rating:

Thank you. I would use your services again in the future. Fast and easy.

Matthew O. on

Rating:

Maybe a little better signage for after hours trailer drops

Jason P. on

Rating:

Customer did not leave a comment.

Danielle D. on

Rating:

Customer did not leave a comment.

Lyle L. on

Rating:

Customer did not leave a comment.

michael k. on

Rating:

Customer did not leave a comment.

michael k. on

Rating:

Customer did not leave a comment.

TOM W. on

Rating:

Customer did not leave a comment.

BENJAMIN J. on

Rating:

Make sure gas level is accurate, and know and double check mileage.

michael k. on

Rating:

Customer did not leave a comment.

RAY T. on

Rating:

Customer did not leave a comment.

Raymond W. on

Rating:

Always a pleasure doing business here. Thank you.

LISA M. on

Rating:

I have rented from this location a couple of times and they are always timely, helpful, and friendly. Excellent experience.

linda m. on

Rating:

Nothing it was all good.

Jennifer E. on

Rating:

Everyone was helpful and made the experience go smoothly. Thanks

Tracey S. on

Rating:

Thought it was a nice touch to receive a phone call after the truck was picked up to see if I needed info regarding the truck drop off location. Customer service was helpful when I called later in the day with a question.

mike h. on

Rating:

Customer did not leave a comment.

mark z. on

Rating:

Customer did not leave a comment.

Judy A. on

Rating:

Customer did not leave a comment.

Diane S. on

Rating:

Everything went smooth with the drop off.

Carlos R. on

Rating:

As at pick-up, employees at drop-off point were equally as courteous, attentive, and helpful. To U-Haul, thanks for employing professional people in your business. They give your company a great name. Thank You!

andrew j. on

Rating:

Had to call in for drop off.

Corey C. on

Rating:

The "Mom's Attic" has a slight leak on the passenger side of this particular vehicle. It did not affect me as I had loaded and unloaded in the same day. but letting the truck sit overnight in the rain, it leaked inside the storage space.

Daniel P. on

Rating:

Customer did not leave a comment.

Steven H. on

Rating:

Customer did not leave a comment.

MARLISE G. on

Rating:

Better communication between customer and scheduling staff.

Robert G. on

Rating:

Everything was good.

Tim M. on

Rating:

Customer did not leave a comment.

DENNIS F. on

Rating:

Customer did not leave a comment.

Bruce C. on

Rating:

Everything was great, location, customer service and the vehicle.

nina z. on

Rating:

Customer did not leave a comment.

IVY L. on

Rating:

Customer did not leave a comment.

DENNIS R. on

Rating:

Customer did not leave a comment.

RICK P. on

Rating:

Customer did not leave a comment.

debbie m. on

Rating:

Customer did not leave a comment.

MATT P. on

Rating:

Very accommodating!

Lana S. on

Rating:

They are working with me to fix the terrible wiring done at military hwy,and south plaza trail location

MARY G. on

Rating:

Things to question a person about, areyou abletplift your items or do you want standup when loading, I loved the truck we rented had a ramp and you could walk standing up in it. Though the van was economically nice, it had several strikes against it, you could not stand upright, you couldnot load all the way to back without getting in it, there was not a step to get into it so I had to crawl on my knees together in. For healthy young people who can step up two feet it's probably ok, and walk bent over carrying heavy objects it works. But for seniors, handicapped physically restricted people they need to know that they are gonna strugle moving with this vehicle. Please recommend small truck k with ramps and dollies

Jeff S. on

Rating:

Customer did not leave a comment.

mike e. on

Rating:

Good experience from the initial reservation to the final return of the trailer. Excellent service and the equipment more than met my needs.

LEE P. on

Rating:

Do not put the equipment in a muddy field for pick up. Listen to the customer.

john m. on

Rating:

Customer did not leave a comment.

J. M. on

Rating:

The pickup experience Via mobile app was awesome.

Christopher F. on

Rating:

Unhelpful and ready and wllling to charge me for an extra day even though they were not closed. NEVER UHAUL AGAIN!! THE MOVERS HIRED THROUGH THE SITE WERE 9 HOURS LATE TO ARRIVE. WORK WAGES LOST AND OVERCHARGED. I WANT MY MONEY BACK!!!!!

Stephen H G. on

Rating:

Customer did not leave a comment.

JAMES H. on

Rating:

Customer did not leave a comment.

Vanessa B. on

Rating:

Customer did not leave a comment.

Jason R. on

Rating:

I used 24/7 mobile pickup because I couldn't get there until after 11pm. My truck was not parked with the other Uhaul trucks, it was in the back in a large grass lot by itself - not well lit. My other rental items (furniture pads, furniture dolly, and appliance dolly) were found in the back of a different 26' truck in the front of the building. My truck only had 1/4 tank of fuel and by the time I completed the pick up process it was after midnight so gas stations were closed. Pick-up was a frustrating experience after a very long drive to get there.

Jacob T. on

Rating:

Customer did not leave a comment.

Mark V. on

Rating:

Prompt, friendly service from happy, helpful people. A huge contrast to my pick-up location. Only negative comment - he office is way back on the side of the building and not easily noticed when you pull in. They need signage.

ray W. on

Rating:

Very courteous and efficient service. Would recommend this location to others and will use them again.

JEFF H. on

Rating:

Customer did not leave a comment.

Kris S. on

Rating:

Customer did not leave a comment.

Joe H. on

Rating:

Customer did not leave a comment.

Carla G. on

Rating:

Customer did not leave a comment.

Thomas S. on

Rating:

Customer did not leave a comment.

Scott S. on

Rating:

Customer did not leave a comment.

JOHN R. on

Rating:

Customer did not leave a comment.

Sheila G. on

Rating:

Customer did not leave a comment.

James S. on

Rating:

Excellent equipment and friendly people. Very enjoyable experience.

Dennis R. on

Rating:

Customer did not leave a comment.

David S. on

Rating:

Easy and friendly drop off.

Christopher H. on

Rating:

Great!!!

KAYLAN F. on

Rating:

Customer did not leave a comment.