Customer Reviews for Pat's Performance & Repair Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pat's Performance & Repair Inc

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Lauren L.
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Trailer didn't look like it had been cleaned inside in a while, lots of dirt debris. The people were friendly but charged us a fee for dropping a trailer off early on a Sunday around 3 (was due Monday at 0900). Called it an after hours fee. The Uhaul return online process needs another option to enter in your location that doesn't require GPS. Both myself and my husband tried using our phones at this location on Sunday and it wouldn't pick up where we were and there was no way to manually enter our current location. Big flaw.

Mark J.
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Customer did not leave a comment.

rachel L.
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Customer did not leave a comment.

Ivorine L.
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The staff was great. Thank you all.

Derril A.
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Did not even have an office or counter. Took me 10 minutes to fund someone there. Location is basically a junk yard with some uhaul trucks parked out front. Once I found someone, they were super nice and helpful.

John R.
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Driveways were a bit rough and uneven. Office was not obvious to someone who had not been there before. Personnel very friendly and helpful. Location was very convenient.

Norman U.
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Customer did not leave a comment.

marina L.
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Customer did not leave a comment.

Juan H.
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The trailer was on a pod of pure mud. The facility was dirty and the people there not helpful at all. Thanks God my sun was there to help me pick up the trailer. It took over 40 minutes to get it after I had filled everything on line. Find anopther location. I'm planning to rent another trailer in Fayetteville, NC in couple of weeks,. But, if that is the only location available i will find another comepany.

ROY G.
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Customer did not leave a comment.

Tatanisha F.
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Professionalism and Courteous

Joseph W.
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Customer did not leave a comment.

Michael G.
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The experience was excellent

Daniel L.
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The young man that assisted my husband at the Ramsey St drop off location was also polite and the locale was easy in, easy out.

Clemont P.
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Customer did not leave a comment.

Herbert S.
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Location was fine. Uhaul rental process was horrible and it took over 2 hours to pick up a truck.

Brent W.
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Customer did not leave a comment.

Garry G.
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Staff were very friendly. I recommend this location to anyone looking to move local or across the country.

Jezmier S.
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Customer did not leave a comment.

everrick S.
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Customer did not leave a comment.

Melissa R.
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Im very disappointed with the equipment and service that i received from uhaul. I reserved a 20ft truck with a car transport five days before the date i needed them. Two days before my scheduled rental date, i got a text saying that the place i requested didn't have the equipment. and i recieved a text telling me where i could get the equipment from and it was a 15 minutes drive to and from the house i was moving from. Then a couple minutes later i got another text saying the same thing and that the equipment was now 30 mins both way from the home i was moving from. I called that uhaul dealer up and asked if i could get Just the truck because the place has been changing. And that the next day, i would get the transport. Because you cant use the ramp with the car already loaded up on the transport. When i got there, the transport was already connected to the truck. And i was told i was upgraded from a 20ft truck to a 26 ft truck. I didn't need a 26ft truck and i went through a lot of gas. I probably could have used a 17 ft truck. But i didn't get an option to go up or down. I was told i was getting a bigger truck and 100miles off. It's a 26ft truck. Im going to point A to point B. Im not gonna go joy riding. I don't need the miles. And the 50 dollars off????that doesn't even make up for the all the gas i put into it. I was getting 7.7miles to the gallon. I didn't fight it because i was on a time schedule. My husband is currently deployed serving in the US Army. It's was just me and my two teens doing this move. I had to get things done that day. Im very upset that i didn't get a 20ft truck and that the location placed changed three times and i had to go out farther from my old house. Im very upset that the transport was already connected. I feel that the uhaul dealer just wanted my 753 dollars and for me to go away and not come back. Just for me to leave and for them not to help me put my 2014 shelby gt500 on the transport. Since they boasted that they already had it connected i just asked them to put the car on it. I just wanted to get out of there and didn't want to leave my car at their business. I didn't feel that my car would be safe overnight. They also didn't secure my car on the transport right.i took a picture of it.and it is attached. That chain shouldn't be attached to that bar. Yes i know the car is strapped down by the tires but if those fail, that bar would be ripped out immediately and my car would be destroyed . Im also not happy that i had to return the equipment to a uhaul dealer and not an actual uhaul. The place i was sent to return the items. It was dark and i also didn't feel safe leaving my car there. I paid 15 dollars for a lyft to come get me so i could pick my car up after i took it off the transport all by myself. And my neighborhood i moved to, there is no way the truck with a transport would fit through the neighborhood. So that is why i did what i did at that uhaul. At the end of next mont

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