they took care of everything for me
MICHAEL D
Customer Reviews for Pecos Sunset Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I apologize to the staff of the store, they were very nice, I don't agree with the way the truck mileage is set up because I honestly didn't go 20 miles, but I guess it is what it is.
Patricia SExcellent customer service!! Super nice, friendly and accommodating!!
Elizabeth DEVERYTHING WAS PERFECT THE GENTLEMAN HOOKING UP TRAILER, THE LOVELY GAL BEHIND THE COUNTER. EXCELLENT.
Paul SGreat folks, great truck, great moving experience
Timothy GEverything is Amazing! Great U-haul company!!
Ebony SJust be yourself, customer service is very good.
Jerry RI saw nothing to improve
Robert FNo need for improvements Everything was great
CALVIN Athank you for the awesome overall experience - looking forward to doing business with you again !!
Ruben SGreat customer service. Friendly staff.
Vanessa PBy far this is one of my favorite locations to rent trucks. They’re always polite and friendly at this location.
Melvin SEverything went smoothly and both people who helped me were so nice!
Brittany FI don't remember the ladies name that assigned me. But she was great. Thank you
Larry MEverything was perfect I have no complaints I was in and out and the customer service was excellent…..
Myeshia TI have with the battery died on it last night while I was at the storage I had to call Fo to jump in and pay him for his time
david gService was excellent
Brenda RGreat location, very nice staff.
SAMUEL SBest customer service ever. 👌 Very friendly.
SHAIMAA EThank you Elaine.
David GGreat and fast service. We will definitely use this location again. Thank you. 👍
adolfo vVery friendly
Yessenia CThis will be my second time renting from this location. They are super nice and helpful, never an issue with my bookings. I've used other Uhaul rentals in town and this location has the BEST customer service, no one else in town compares. As a Realtor I will sometimes cover the Uhaul rental so I do the booking and pick up the truck and there's always an issue. Not at this location, very organized.
Steven SKeep up the great work!😁
rhonda sWonderful customer service!
Kimberly BCustomer service was amazing I would come back
Jennifer BEveryone was friendly and efficient. The rental was easy and convenient.
Carrie MElaine and her friend were both nice helpful and friendly
Joseph SOverall very helpful and convenient location. Had the truck we reserved and no issues. Only complaint was that inside of truck was rather dirty and sticky stains on mid console but otherwise truck did the job
Michael JPecos Sunset Storage is my go to place in Las Vegas for any Uhaul rentals and storage. Elaine is so helpful and always prompt for returning calls and answering any questions I may have.
Denise PMy whole experience was a disaster and wud like to speak to someone. I wud not recommend any lication
Carmella SThe woman who helped me at the counter of this location was so friendly and kind! Made the process so smooth.
SUSAN AThe drop off was as smooth as expected. The lady working there was incredibly helpful and she is a 10. But I should have been diverted to another location closer to home or one which was not quite as full as it took some time to find a spot to park the trailer. Maybe it is always that way as I rarely rent trailers so the issue could be on my expectation or the comparison to the pick up which may be unfair.
Kurt HI had reserved a vehicle and an appliance dolly, when I arrived for pick up I was told that there were not appliance dollies at that location that the staff keeps asking to have some brought to the location and that hasn't been taken care of. I had to travel to a different location to complete what was needed. Please make sure your stores are stocked.
Sara dMost amazing place ever friendly service. The girls here are so helpful and so understanding I can’t believe how amazing they treat their customers here five stars all the way if I could give them 10 I would.
David WOwners came out to meet me before store opened because they saw me waiting. Very nice and friendly!
John DVery friendly and helpful
Mark CI couldn't be happier with my experience, such friendly and helpful staff.
Monica MBest Rental Place in sll of Las Vegas. Great people. Great Service Great clean equipment. Best rental experience ever!!!
pat gEveryone always give us excellent customer service. Thanks.
Lyda BCigarettes smell was evident and inside windshield was dirty from prior renter. Would like to have windshield clean inside and out by rental time. Smoking inside cab should have a $50 fine
Philip DWas a perfect experience
tino cEverything was good
Tiffany RYou did everything the right way . My experience was excellent.
Daniel LPecos Sunset Storage is an AWESOME place to rent a Uhaul! Elaine could not be more accommodating and efficient. Such a pleasure to do business with these people and at such a distressing as when you are moving. I will definitely be doing business with them the next time I need a truck.
Glenda BOpen earlier?
john mLucia was extremely helpful.
Jasmine HThe lady that helped me when i picked up the u-haul was super kind and courteous. She made me feel welcome and excited to be renting a u-haul. Great customer service and explain everything about the renting process in detail! Would definitely go back if I ever needed a u-haul again.
Hunter HNothing it was great.
Richard MLove this location
HELENE YI would give them 5 stars on everything very beautiful smile to go with it
Mary PAwesome crew and superior customer service
Bruce TNothing to improve. The renting process is easy and fast. Pecos-Sunset Storage managers Rob and Elaine are helpful and responsive. Have rented several times, and always a good experience.
JANICE LLucia is Amazing..I may just rent another Uhaul next week to see her again..thx
Christopher EExcellent service! Got my rental quickly and people were great to deal with. Thank you!
Craig LI’ve always liked it here. It’s always top notch treatment with a smile, greeting, and a great business people. Have and will recommend to anyone who needs a Uhaul or storage. .
PAUL Q