Customer Reviews for Pencar Showroom LLC
(U-Haul Neighborhood Dealer)

14 reviews

6811 S State St   Midvale, UT 84047

(801) 255-9302

Location Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    10 am - 12 pm / 1 pm - 4 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(801) 255-9302

6811 S State St
Midvale, UT 84047

Services at this Location:

Location Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    10 am - 12 pm / 1 pm - 4 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Sophia H. 
Rating:
4.0

There was no one at the location when we showed up and it was during business hours. We had to wait for 10 minutes. Staff was friendly and helpful when they did arrive. For a long distance move it would have been nice to have cruise control.

Daniel S. 
Rating:
1.0

The truck was dirty so dirty that I had to pull over and clean the stirring wheel. I called in and complained about the owner he was abrupt with yelling at me and foul language. The owner was hitting things and sent my movers away. It was an awful experience and I needed the mover's help because I had just lost my son and staff.

Heidi B. 
Rating:
3.0

I was overcharged and the information given was incorrect. Very frustrating dealing with management

Vivian L. 
Rating:
2.0

I was scheduled to pick up the rental at 10 AM. The place didn't open until 10:10. The individual that opened the business (older gentleman, the father) then did not know how to get us checked in and we had to wait for his son to come, who didn't show up until 10:15. By that point, there was at least five other individuals there to pick up UHauls. When he finally got to me, the truck and auto trailer were not set up and ready to go. I didn't leave until 11:20 AM. That was an hour too long. The individual who helped me (the son) was polite and helpful, which I appreciated. However, The process felt very slow, unprofessional, and unclear. The truck's left front tire clearly had tread problems. The steering wheel had to be turned left to go straight. And the truck shook a ton when it drove more than 65 MPH. The truck alignment and suspension clearly needed work. This was particularly troubling as I was driving the truck almost 1300 miles.

Tucker R. 
Rating:
4.0

Customer did not leave a comment.

Brent P. 
Rating:
5.0

They just alot of fun to work with and nice, no hurrying to get us out took their time to explain and show us everything..they we're awesome I'll do business with them again and recomend them to friends

Chelette B. 
Rating:
5.0

Customer did not leave a comment.

Tracy P. 
Rating:
5.0

The uhaul was returned late, so we had some delays, but they were very accommodating and helpful.

Bailey K. 
Rating:
5.0

Air Condintioning did not work

Robert B. 
Rating:
1.0

Owner never had me sign a contract and stated he would email me the receipt. When I received it, he had charged me insurance when I stated I didn't want it and he forged my signature on both the contract and the credit card receipt.

Brett J. 
Rating:
5.0

The second ID part of the phone rental process is awkward. Most people ignore calls from unknown numbers these days so that didn't go smoothly.

Scott L. 
Rating:
4.0

Customer did not leave a comment.

BENJAMIN D. 
Rating:
5.0

Customer did not leave a comment.

Alysha B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top