Everything was excellent and straightforward. Thank you!Christian D.
Persico True Value Hardware inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michele W.
Excellent customer serviceROBERT L.
Customer did not leave a comment.Andrew B.
make sure reserved trailer was at locationSilas A.
Customer did not leave a comment.Jonathan C.
Customer did not leave a comment.Diana K.
Customer did not leave a comment.Vincent E.
thanks everythingkeith W.
Customer did not leave a comment.SANDRA B.
Always very helpful.Ursula M.
Customer did not leave a comment.Deborah H.
Thank youPaul G.
Customer did not leave a comment.Kevin F.
For some unexplainable reason it took 5 days for the money to come out of my account after it said it already cleared bouncing my account 311 dollars kind of fucked up and won't use uhall ever again.SATCEY H.
young man was,courteous,fast,knowledgeable,accurate ,explained eyerything. He was nice to do business with.kevin L.
It's nice that we have a uhaul in our town. It's so convenientUrsula M.
Customer did not leave a comment.Kate W.
Customer did not leave a comment.Anthony T.
Customer did not leave a comment.SABASTIAN W.
I couldn't see anything that needed improvement all went well!KATHY L.
Customer did not leave a comment.Tonya R.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.Erika A.
Friendly person at Persico.,quick in and out. Easy returnUrsula M.
Customer did not leave a comment.Kevin K.
Customer did not leave a comment.Ann R.
Customer did not leave a comment.Natasha V.
Customer did not leave a comment.MICHAEL M.
Customer did not leave a comment.Julie R.
Glad someone figured out br cheap round trip THANK YOU SO MUCH LizElizabeth K.
Uhaul made it easyjoan M.
Returned auto transport trailer at drop off after hoursJohn T.
Dude was helpful and efficient.AMY B.
Would have liked to know how to adjust the mirrors (even the manual wasn't clear about this, and when we manually tried to adjust them, they only slid into one other spot vs being able to adjust specifically to my vision level. Also wish we could have securely LOCKED the back of the truck so that strangers couldn't unlock it.Linda N.
Customer did not leave a comment.Marc Y.
Could you get a pickup for this location?Scott M.
Nothing! Renting your truck at Persico's went quick in and out, they were friendly and efficient, I will definitely recommend and use them againKATHY P.
Customer did not leave a comment.Janet M.
Fix the online reservation process! They got the pickup time screwed up.Melissa R.
Excellent, convenient location. Easy to reserve. Guy was efficient and everything was ready as promised. Couldn't be better. We have used this location before and would definitely again.jane W.
Customer did not leave a comment.WARREN R.
Brand new vehicle. Pleasant staffRichard R.
Just keep doing what you're doing, great jobDarryl W.
Completely satisfied, great customer service! Thank you, helped ease the stress of moving.rose T.
Customer did not leave a comment.Robert E.
They were helpful except we told them, that we told the pickup place we didn't need the extra insurance and were unfairly charged anyhow, and he said we would have had to call within the 1st 15 minutes of renting to have that removed, but that didn't happen because we didn't look at the receipt at the moment of rentalPatty L.
Customer did not leave a comment.Melissa L.
The fuel level they said it was at was at when we picked the truck up was false. Because of this, I ended up getting a gas fine due to their carelessness. Such a shame. I will not be recommending this place to anyone.leah S.
Customer did not leave a comment.Marlin H.
Customer did not leave a comment.SANDRA B.
When I rented my truck the gas gauge was not correct on the paperwork the back of the truck had garbage in it the roof to the back of the truck where my belongings were was leaking all over in different spots it ruined my $1,000 mattress it ruined my bedroom set I now have water damage on the legs as well as spots all over the tops of my dresser chest of drawers nightstands and my vanity as well as my living room set that is only a year old that now has water damage because it is suede then after I got everything on the truck and we started to drive the transmission did not want to shift into fourth and fifth gear this was the worst experience I have ever had with U-Haul and I have rented many trucks and helped my family my friends as well as my in-laws lent and load trucks to move I have never had a problem before this last time U-Haul has always been good to me but their customer service and quality of equipment has declined rapidlySYLVIA M.
Customer did not leave a comment.Raymond D.
Customer did not leave a comment.charles H.
Love the crew here at Persico''s always friendly helpful and kind. Service with a smile and they already go the extra mile :-)DARLENE P.
Customer did not leave a comment.Deborah S.
Customer did not leave a comment.YVONNE D.
Customer did not leave a comment.John F.
Customer did not leave a comment.NICHOLAS W.
Customer did not leave a comment.Michael F.
I had an amazing experience five starguy P.
Customer did not leave a comment.ANTHONY S.
The people at the hardware store were polite and professional; however, the U-haul software they were forced to work with was just no good. Consequently, it took almost a half hour for them to process the truck pick-up. Their dissatisfaction with the software paralled my dissatisfaction booking the truck. It took three customer -service reps to complete the transaction, and two of them could not have passed the Turing Test. Their responses were were mechanical and completely unhelpful. Finally, I spoke with a Monica, and she quickly and professionally completed the sale. I think you need more people like her, and perhaps some better training as well.phillip R.
Customer did not leave a comment.kenneth O.
Customer did not leave a comment.noor A.
Great Service Equipment was clea except the previous renter was a smoker and the smell was still present.Christina F.
Customer did not leave a comment.Sante D.
Customer did not leave a comment.Ann K.
Great customer service! All staff friendly and courteous!Darlene P.
Customer did not leave a comment.Kathleen H.
Customer did not leave a comment.wayne A.
Customer did not leave a comment.PALL M.
I didn't get to choose the drop-off location for my 1-way rental...if I had, I would have picked a place more central to where I was and/or was heading. To be clear, the store and personnel were great, it was the location which seemed a bit out of the way for us.Karen Y.
Customer did not leave a comment.cathleen C.
Customer did not leave a comment.Arthur A.
Customer did not leave a comment.Joseph D.
Customer did not leave a comment.Terry F.
Very pleasant, I explained the pad situation to him he said no problem. Didn't want to be accused of not returning blankets.Carol S.
Customer did not leave a comment.Jeremy T.
Customer did not leave a comment.Patty L.
Customer did not leave a comment.JOSEPH D.
Customer did not leave a comment.Ashley B.
This was a default location. I reserved expecting to pick up the equipment in Cohoes NY, the closest to my need. I subsequently received an email to pick up the equipment on Fuller Rd Albany, and got there to learn that the equipment would not be there until 5:00 PM. That would leave me half the night to load my stuff, then drive to my destination and unload. The owner was gracious and called headquarters, but I ended up having to travel all the way to Ravena to pick up the equipment. This was quite disappointing and distressing. As I said, your dealers were accommodating, however the overall management at corporate level on the whole event left much to be desired. It was not very responsive to my needs, and may impact my future rental decisions.Thomas L.
Customer did not leave a comment.Cara M.
Customer did not leave a comment.William G.
Very helpful and generous from the staff.JOHN O.
Great no need for improvementAnne Marie V.
Clean the truck and vacuum cobwebs on dash. Oh wait I did it! Nice Persico, customers doing your job!Nichole F.
Customer did not leave a comment.Michael K.
Excellent customer service.Mark D.
Customer did not leave a comment.ADRIANAVAL V.
Customer did not leave a comment.KEVIN S.
fast clean prompt courteous service!!Darlene P.
Customer did not leave a comment.MICHEAL E.
Customer did not leave a comment.Joe D.
Customer did not leave a comment.Michael L.
Customer did not leave a comment.VENUS V.
Customer did not leave a comment.Christine Y.
Customer did not leave a comment.JANICE C.