Great Managers.
Don W.
Customer Reviews for Personal Mini Storage Canoe Creek
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent job and service
Ramon R.Staff was friendly and attentive
Jean Marc C.Have Vinny the store manager greet and take care of them. He's friendly and knowledgeable, making the whole experience enjoyable. I look forward to my next rental.
Scott S.The only place to go! BEST Customer Service hands down!
Matt D.Vinny is a nice, helpful and knowledgeable person and everything was smooth, except for the pickup, which was not clean as expected, with some debris..
Edwin O.Karen & Vinny are absolutely the best. Wouldn't go anywhere else for my rental needs. Great customer service EVERY TIME!!!!! From one business owner to another AWESOME job you two keep doing what your doing.... it's rear to find a great place to do business with.
Jacob Z.Great services and you don't need to change anything Great Job by Vin and his wife.
Davie A.I have rented twice with Vinnie and Karen, their customers service is exceptional. I like them so much that I even rented a storage unit from them. Would recommend them 1o times over. They are what customers service represents . Thank you ☺ï¸
Sonia E.Very very satisfied. Very kind person. I'll give you more than 10 stars.
Conrado M.Truck was dirty and miles was not correct when I got in it. Plus y'all charged me 11$ a gallon of fuel when I returned truck on 7/8 tank of gas same as I picked it up I have proof and have paper where it says wat I got it on . I want my money back for wat I did not do and had to pay for this is bullshit get me a supervisor and my money. Now
Devin S.The website was difficult to use when picking up the truck. It was much easier to utilize the front counter and real people. Returning the truck was easy on the website.
John B.Friendly Staff always willing to accommodate.Clean Premises and vehicles.
DANIEL A.I had a very good experience . No suggestions.
Mary G.Good afternoon, Vinny & Karen and staff were very professional, resourceful and polite; they know how to connect with people, made my wife and I feel important and that our moving needs mattered to them. Their office was very clean, organized, fully stocked and well managed. Michelle at the front desk gave us a warm welcome and immediately provided assistance with expertise; she also offered the precise moving options we needed. The U-Haul truck was clean and ready to go, and blankets were clean and nicely folded. We would recommend their business and convenient accessible location. On a scale of 10 we give them 100 ! ! ! Thank you for your superb service and products. Richard Miranda
RICHARD M.Best experience with U-Haul ever.
MARC S.Very friendly and helpful.
Luis P.Keep what you are doing. Vinnie and his wife are great assets for your company.
JAMES W.Vinny and Karen are great. Thanks guys.
levi S.Vin always goes beyond his duties to provide excellent costumer service. I highly recommend this location.
ELIOMAR F.Wanted us to have the best experience possible. Did not pressure (we were considering other options), just told is what he could do and let me make my decision, and I am happy I decided to rent where I did. Seemed very enthusiastic about what he does.
PAUL R.Mr. Vinny treated us like family and my wife and I are very grateful for his service.
ALEXIS F.Excellent people to work with
MIGUEL A.Excellent customer service!!! Thank you so much!!! Wonderful team!!! We highly recommend this office to anyone.
JAMES S.Karen and Vinny are awesome Uhaul ambassadors. Friendly, professional, and engaging. I highly recommend this location and will be coming back again and again.
CARLOS JOSE S.Fantastic service and people!
MATTHEW S.Best rental experience ever! Friendly and Knowledgeable staff. I would recommend if need to rent a truck or trailer you come here to do it!
MATTHEW D.I love renting from this U haul location. The customer service the best! The staff makes your rental experience pleasant!
MATTHEW D.Great customer service by Vinnie & Karen. I will continue renting equipment from them. They are always courteous and helpful
FERNANDO B.Vinnie and Karen are always friendly and courteous. They have great customer service. I really recommend renting any U Haul equipment when they are there.
Fernando B.nothing, very friendly staff
Angel R.Excellent customer service!!!
MIGUEL B.Vinny was great. Had everything ready. Quick prep and return. Highly recommend.
Matthew G.Excellent customer service!
WALDO M.Vinny was amazing as always. We used this location multiple times. Always top notch renting and returning
Dean S.Dropped off after hours
Ivanhoe F.Another great experience at the best U-Haul location in town.
RICHARD T.Good customer services
JORDAN G.The gentleman that operates this location was amazing. He went above and beyond and had an amazingly wonderful attitude.
ERIC C.Great facility! Friendly, helpful managers. We would choose them again for sure!
RF JR T.Vinnie Excellent customer service
PATRICIA L.Very efficient and did a great job
Darrell J.Excelente customer service!!
NATHANIEL E.Excelente customer service!!
SONIA E.The best service I have ever had
KEITH M.Friendly staff, very accommodating and great customer service! Karen and her husband are great 👍🏽
ANTONIO O.Keep the same 2 employees that were there.
JUAN D.Customer Service was fantastic. They accommodated my request on short notice and put me at ease with my move.
GERRI D.Great service
JOSEPH Y.Great service as always, even opened up early when they saw me in the parking lot
LATHERN W.Great customer service
FERNANDO B.I couldn't get into the website to complete drop off, none of the links or call back option worked so I quit trying after 90 minutes.
ORVILLE F.Best customer service ever!
HELMUTH D.Staff is awesome!
ADELINA L.Excellent place to rent from. The owners are absolutely amazing and are always a pleasure to speak to. I have rented multiple times here and have always had above and beyond customer care. Vinny who handles the U-Haul check in and out process explains everything, and makes sure I'm ready for the road without any questions. Top notch storage and U-Haul facility!
SONYA Z.Friendly, efficient, great price, and quality. Keep up the great work.
LISANDRA C.Vinny and his wife are always a pleasure to talk to and they helped me get a uhaul and my Storage. I explain my contract to me carefully. They are excellent
MICHAEL C.Fantastic experience. Check in was smooth and super friendly. Highly recommended!
RICHARD T.Great place
RAFAEL G.Very friendly and helpful, prompt and easy to work with for the rental.
Aaron H.We had a problem with the ramp and the dealer tried telling us we did it wrong causing us an extra day. The truck was dirty inside and the dealer charged an additional $35 not listed on the invoice. We were told by the girl that accepted the truck she would put the transaction on hold and have dealer call us, he never did and continued with charges with no explanation. I will be disputing the invoice. I will not use this location again.
RUTH ANN M.Got what I needed and was out in 5 minutes. Great service and equipment was in great condition. Will be back if i need another truck. Thank you guys
BRANDON O.Absolutely AWESOMAZING Staff!! Friendly, caring Loving and supportive all the way. I needed a Trailer to pick up my motorcycle and they made sure I was 100% good to go before I took off. Thank you so very Much!!
AARON D.Nothing. It was easy
DALE V.