Customer Reviews for Personal Mini Storage Kissimmee
(U-Haul Neighborhood Dealer)

473 reviews

1404 E Vine St   Kissimmee, FL 34744
(E of Michigan)

(407) 847-0400

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    8 am–3 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(407) 847-0400

1404 E Vine St
Kissimmee, FL 34744
(E of Michigan)

Services at this Location:

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    8 am–3 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The customer service was the best I have ever had with UHaul

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

EDWIN S. 
Rating:
5.0

The manager Robert was nice and very helpful

bienvenido M. 
Rating:
5.0

Customer did not leave a comment.

JOHN E. 
Rating:
5.0

Great customer support and service

al F. 
Rating:
5.0

Very good customer service from the manager on site Norbert

pillot M. 
Rating:
5.0

Customer did not leave a comment.

julio H. 
Rating:
5.0

Customer did not leave a comment.

Nelson N. 
Rating:
5.0

Manager Norbert very helpful

luis V. 
Rating:
5.0

Excelente atención

Adams A. 
Rating:
5.0

The guy was super nice and accommodating

Gretchen S. 
Rating:
5.0

Customer did not leave a comment.

Danny R. 
Rating:
5.0

Nice work 👍🏽

eduardo V. 
Rating:
5.0

Impeccable service

amber B. 
Rating:
5.0

Norbert gave us excellent service no complaints here

Yuderki D. 
Rating:
5.0

polite and professional

Jorge P. 
Rating:
5.0

Ok service truck clean but not much parking space

Erie N. 
Rating:
5.0

Professional

Duran A. 
Rating:
1.0

Muy mal empleado

JOSE F. 
Rating:
5.0

Rep was personable and very helpful.

Monica N. 
Rating:
5.0

Very good customer service

Sandra R. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN Q. 
Rating:
5.0

no complains

Isell E. 
Rating:
5.0

Good service and efficient

CHACON GARCIA E. 
Rating:
5.0

Customer did not leave a comment.

Juan H. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
1.0

I reserved a truck to be able to pick up at any time at a location that offers that option and a guarantee that I'd have my truck available. However, when I arrived (I was not late) the keys were not in the lockbox. I spent over an hour just on hold to be able to speak to a rep, just to be told we had to drive to yet another location to drive a truck that was more expensive when it came to all the gees associated with it. We put a complaint and were told someone would call us back. We have yet to hear from anyone at uhaul. This all took place 7/31/2022. Today is 8/2/22.

Berenice P. 
Rating:
5.0

Drop off was fast and friendly

Matilda S. 
Rating:
5.0

Excellent service need more parking space for customers

BERNARDO C. 
Rating:
5.0

On point and clean trucks

Carlos P. 
Rating:
5.0

Customer did not leave a comment.

noel C. 
Rating:
5.0

This rental was very helpful. Thanks

Harold D. 
Rating:
2.0

very expense

LAZARO C. 
Rating:
5.0

Customer did not leave a comment.

marcy M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Nice personality

marjorie R. 
Rating:
4.0

Am not satisfied with the service because they charge me something for clean and the hauls was clean.

Luis V. 
Rating:
5.0

Thank goodness there are some good people left with great customer service

Lashaunda L. 
Rating:
5.0

Good service could use more trucks on location only have 2 or 3 trucks

Roy P. 
Rating:
5.0

Norberto excited to work with him very knowledgeable

RAul A. 
Rating:
5.0

Great service

Butuc D. 
Rating:
5.0

Customer did not leave a comment.

victor S. 
Rating:
5.0

Customer did not leave a comment.

Crystal L. 
Rating:
1.0

Spend over 3 hrs and was sent to 3 locations.

Harshvardhan K. 
Rating:
5.0

There was only a small ball hitch available

IVAN M. 
Rating:
5.0

Customer did not leave a comment.

Deborah B. 
Rating:
5.0

Customer did not leave a comment.

ERIC S. 
Rating:
5.0

The manager was very friendly and attentive

antonio S. 
Rating:
5.0

Customer did not leave a comment.

Aieek U. 
Rating:
1.0

I am getting charged $30.00 for gas when I filled up the tank to the same level it was at when I picked up unit. I have emailed picture showing proof. I will no longer be using U-Haul if this situation does not get corrected. It is not fair nor is there a reason why they are adding on extra charges for nothing.

Ariengell R. 
Rating:
5.0

Customer did not leave a comment.

Jasmine W. 
Rating:
5.0

Manager was very friendly and attentive will recommend this location to friends and family

Martin I. 
Rating:
5.0

Had a very good experience there will come back to this location if I need a truck again

GISELLA G. 
Rating:
5.0

The manager on site was very helpful

Claudell P. 
Rating:
5.0

The on-site office staff the guy(Norm) I believe is his name Hispanic male in his late 20s or early 30s approximately goes beyond his job duty to help you with your needs. Above Average Customer Service, Excellent Communication Skills, Very Well Knowledge Base, Respectful, and Professional. Could Not ask for any thing better!!! We need more people like that in society! Thank you Again for everything you did to help me. Tara

tara S. 
Rating:
5.0

The gentleman there was very friendly and helpful. I would recommend this place to anyone that needs a Uhaul.

Claudell P. 
Rating:
1.0

Customer did not leave a comment.

Miguel C. 
Rating:
5.0

Customer did not leave a comment.

raymond T. 
Rating:
4.0

Good!

JONATAHN N. 
Rating:
5.0

Keep the best servicice you do, like same do you did with me...thank

Ana R. 
Rating:
5.0

Truck was dirty.

MICHAEL C. 
Rating:
4.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Have more u-haul equipment on location

MANUEL S. 
Rating:
3.0

She was rude rude rude!! Never again

CRISTINA D. 
Rating:
5.0

Customer did not leave a comment.

DANIEL Y. 
Rating:
5.0

Didn't have the truck l had reserved but l was given the next size up at no extra cost.

jose A. 
Rating:
5.0

Great service very helpful

WILFREDO S. 
Rating:
5.0

Good clean trucks staff on point

TAIRA A. 
Rating:
5.0

Customer did not leave a comment.

STUART F. 
Rating:
5.0

the tire monitor system light came on while driving

NOE A. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN G. 
Rating:
5.0

Great service not enough trucks on site

debra R. 
Rating:
5.0

Great service office team outstanding and eager to help

DENIS B. 
Rating:
4.0

I do not speak English, certain terms I do not know and it is difficult for me to understand

Enrique H. 
Rating:
2.0

Breaks are bad truck in poor condition

Muhammad A. 
Rating:
5.0

Customer did not leave a comment.

ELLIOT L. 
Rating:
3.0

Dolly's wasn't available at this location which made the move more difficult to unload/unload.

LISA L. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Ok no packing space for your private vehicle

EVARISTO C. 
Rating:
5.0

Office team very good helping me get what l needed

TERRELL C. 
Rating:
5.0

People in office very helpful

Marvin G. 
Rating:
5.0

Excellent staff

CRISTY R. 
Rating:
5.0

Very nice service and helpful staff

MIGUEL C. 
Rating:
5.0

Very good service

luis L. 
Rating:
5.0

Excellent service

CARLOS Q. 
Rating:
5.0

Nothing really,

CHELMY J. 
Rating:
1.0

Overcharged fees Rude representative

LUISA C. 
Rating:
5.0

Quicker check out.

Ramon O. 
Rating:
5.0

The manager Norbert was very kind and understanding and very helpful with all my needs

VITO A. 
Rating:
3.0

Customer did not leave a comment.

JULIA E B. 
Rating:
5.0

Everything was 100%

HARVEY B. 
Rating:
5.0

Customer did not leave a comment.

MARIA F. 
Rating:
5.0

The manager on site Norbert was very helpful and respectful good customer service

DANILO P. 
Rating:
1.0

Bathrooms were disgusting. My truck was dirty in side the cab and in cargo area. Nice person at desk she was very helpful.

KATHRYN A. 
Rating:
5.0

Customer did not leave a comment.

DAISY M. 
Rating:
5.0

Customer did not leave a comment.

RIVERA R. 
Rating:
4.0

Customer did not leave a comment.

george S. 
Rating:
5.0

Customer did not leave a comment.

SUSJELBI S. 
Rating:
5.0

The guy up front was very cool, made the transaction smooth sailing small talk (which I'm not a fan of) felt like a buddy of mine. No complaints here.

EDGAR M. 
No reviews have been submitted for this location.

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