Whole experience was great. Great customer service that was fast and personable from start to finish. Would rent again from this location.Michael B.
Customer Reviews for Personal Mini Storage Piedmont
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.AYDIN B.
Customer did not leave a comment.ORESTES M.
Not sure the tuck is on the store here.....truck worked just fine just smelled on the inside (and I was asked about COVID hahaha), the dome light was busted and the tow engage level was busted. Should be more time invested in keeping Uhaul equipment maintained.Richard M.
Customer did not leave a comment.MEGAN W.
Customer did not leave a comment.MARJORIE E.
Customer did not leave a comment.RONALD C.
You're the best company in the worldWILLY L.
Customer did not leave a comment.Jesse A.
Customer did not leave a comment.James J.
Customer did not leave a comment.AARON H.
Customer did not leave a comment.Eduardo V.
They did a great job!Socrates M.
Customer did not leave a comment.ELIZABETH S.
Customer did not leave a comment.Linda B.
I am just looking at the invoice and it has a EZ fuel expense which I do not recognize. I returned the vehicle with the same amount of gas I took it. Can someone clarify? Thank youANTONIO T.
Everything was excellent. Melissa was very welcoming, engaging and professional. Doesn't get much better than that.Patrick B.
Customer did not leave a comment.Jimmy S.
Customer did not leave a comment.Amanda S.
The employee was friendly and helpful at the location. The $100 deposit was a bit shocking since i wasnt told about it until i was paying. The truck was hard to inspect because of long grass it was parked in. When i did the online inspection review i tried to add pictures and it froze and i was never able to finish the inspection process. I do still have the pictures if needed. The cabin smelled like pizza and there was grease on center console and steering wheel. And multiple chips on the floor. Obviously no one had even checked to see if it was clean. Truck was easy to drive. Breaks were good. I had to use the windshield wipers on our trip and they seemed dry rotted and didnt do a good job. Our personal car had a flat tire during the day so we were set back with moving and ended up dropping the truck off after hours. I had to use the online drop off. But when it told me told put the keys in the drop box i could not find the box. Me and 2 other people looked all over the front of building and parking lot. I ended up deciding to take the keys and the dolly with me to return in the morning because i was never shown how to lock the back and didnt want the dolly stolen. So basically, i felt like i over paid for a disgusting truck. Not a good experience at all.Monica E.
Customer did not leave a comment.Melina P.
Customer did not leave a comment.Timothy C.
Customer did not leave a comment.Elisee P.
Customer did not leave a comment.Rachel S.
The phone check in was terrible and did not work well. It couldn't locate my phone and was on hold for a long time when I tried calling. My partner had to use his phone and it still took a long time to verify.Virginia R.
The lock is very hard to work and took quite a few attempts to unlock.Faith C.
The only thing to make it better would be someone at the facility on the phones to answer a quick question... when using a four hour rental, there isn't time to leave a message and wait for a reply.Deborah O.
Took 30 mins extra to get truck, even tho I pre paid checked in. Some dumb rule that only my alternate contact can answer the phone. Customer service horrnedus, worker started cursing visibily when I asked for help. Never again.Kevin C.
Customer did not leave a comment.richard C.
WAited in line over an hour in the heat. We did online check in. The lady I spoke to there was very helpful.Desiree M.
Customer did not leave a comment.Julia S.
Long linesWindy L.
There was no key drop box and no one to ask for help.Nicholas O.
The truck was overall in good repair but the alignment was off and the tires needed balancing. Would rent from here again.David G.
Wonderful people and incredible service... Talena was exceptional.earnie L.
The employees at the location were fantastic. However, UHAUL systems were having an issue and I waited 45 minutes to try to get a debit or credit card through. I ended up having to put cash upfront. I am very unsatisfied with the wait and payment issue but very satisfied with the customer service I received.Katrina B.
Nothing very good like themZaida R.
Mejia and her husband are awesome. I recommend them to family members all the time.Stephanie A.
Customer did not leave a comment.Norris D.
Customer did not leave a comment.Van D.
Customer did not leave a comment.Eric R.
Customer did not leave a comment.Maria R.
Customer did not leave a comment.Eric R.
Customer did not leave a comment.kathy R.
Trying to pick up the truck remotely was a nightmare. It took forever to get approved and we were not informed why on the wayJuan M.
Customer did not leave a comment.Ashley C.
no directions for drop off. was supposed to be a 24 hour dropoff.Bob M.
Customer did not leave a comment.Valerie L.
The staff is so pleasant and efficient on Piedmaont Wekiva that I returned here and rented a truck, rather than go to a closer location and get the van. You Guys ROCK!Collette R.
Customer did not leave a comment.James C.
Customer did not leave a comment.shelley E.
Customer did not leave a comment.Gary B.
If you are interested, call me. 3214388492david K.
Customer did not leave a comment.Eric C.
Customer did not leave a comment.Joseph B.
Customer did not leave a comment.sherry S.
Customer did not leave a comment.Duane R.
Very difficult to find ... hard to get into business.JIMMY B.
This location charged me a cleaning fee of $25 Plus tax when the vehicle was returned in the exact same condition that it was rented in. They have yet to respond to my email. i'm going to have to dispute the $25 fee if they don't respondCarlens B.
The lady behind the counter was one of the most friendly and positive people I have had the pleasure to do business with. We came in to rent a tailor to deliver toys for tots and she was great assistance to us. We are in the real estate business and deal with a lot of vender movers ect. This location has been put on my preferred vender list. Andrew S. Vold Watson Realty Corp 407-772-3660Andrew V.
Customer did not leave a comment.Frederic B.
First time I used this location. The service was great. Would use this location next time I need moving servicesMelvin C.
Customer did not leave a comment.Yessica M.
Customer did not leave a comment.Angela R.
Nothing. Service was excellent!Hildi G.
Customer did not leave a comment.Stephen B.
The owners are very friendly, always helpful, ready to answer any question you may have. Take the time to be sure you leave without any confusion about the vehicle or premises.Frank L.
The husband and wife team at Piedmont UHAUL. Were super friendly and very knowledgeable. Excellent customer service. I will use this facility again. I hope all the other UHAUL stores are as nice.Kim D.
Customer did not leave a comment.Jeffrey H.
Customer did not leave a comment.Yolonda B.
Customer did not leave a comment.Chavela K.
Very helpful with the drop off. Great customer servise !William P.
Class act ownership and personnel at Apopka place plus right across the street from us! We will be using again when the need comes up!GERALD L.
I would because of the team in place. However although the truck was clean it was not well maintained. The headliner was falling down, the oul light was on and after about 5 minutes of driving and alarm would go off and the only way to stop it was to turn the truck off.Catherine L.
Customer did not leave a comment.Valerie F.
Excellent service... First Class all the way.Kenneth A.
The managing couple are absolutely WONDERFUL!!! Very friendly, very nice and made me feel like family. Not only are we now lifetime customers, but we will recommend them to everyone we know. Great job, y'all!!!Jonathan B.
Customer did not leave a comment.David W.
Every thing was great and the personnel was great at the storage unitMARY S.
Customer did not leave a comment.Jorge T.
Mecca and her husband are awesome!!!!Michael Z.
Make sure the vehicle is washed!!Rebecca S.
Customer did not leave a comment.Sherre F.
staff was friendly and helpfulVickie W.
The staff were cordial, informative, efficient and go the extra distance to make you feel welcome!Gary D.
Customer did not leave a comment.tashica C.
Customer did not leave a comment.Thomas F.
Nothing. Excellent customer service.xiomara P.
Attendant was respectful and pay attention to details. Goes the extra mile.Hector T.
Customer did not leave a comment.WILLIAM R.
Easier than I thought it would beMike M.
Customer did not leave a comment.Amy E.
Customer did not leave a comment.BLANCA M.
The customer service provided at this location was beyond outstanding! They were so helpful in answering all my questions and concerns. I cannot say enough wonderful things about them! THANK YOU!!!Coy D.
The husband and wife team is 5 star excellent! They know their craft and this business. They're instructions to he were crystal clear. My husband and will use this location again.Patricia W.
Very friendly staffBrandon N.
Customer did not leave a comment.Mitch M.
Very classy location. The staff is exceptional!!!Eric B.
Speed of service was excellent and the woman in the office was exceptional.Annie P.
Customer did not leave a comment.josette C.