Customer Reviews for Personal Mini Storage Satellite Beach

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage Satellite Beach

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James S. on

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I frequently rent from uHaul. I always request this location and will avoid a rental if I am forced to use the corporate locations at Melbourne or Cocoa. Mike at the Satellite neighborhood location was always great. Jim has filled his shoes and even added a layer of extra communication. This location is the best and Jim is a tremendous asset. Thanks

FRANK D. on

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HUGO R. on

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Scott L. on

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The original drop-off location (Charlies Auto) would not accept the trailer when we went to drop it off on 9/22. He said he didn't have room. The only other location near me was not open on Sunday. When I took it to him on Monday he said U-Haul was trying to charge me a late fee. Are you serious??? Thankfully the guy at Personal Mini Storage waived it.

Zachary G. on

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Doran J. on

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Truck A/C needs to be fixed.

Russell C. on

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Great customer service!

Jeffrey C. on

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Anastasia G. on

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Not sure what milage the 15' truck gets, but by its calculations it said that my 3.4 mile drive used 5.8 gallons of gas which seems way off. I was charged $23.20 for 5.8 gallons of gas.

Daniel Y. on

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James E. on

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Bryan C. on

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Best Customer Service Ever Experienced

Bradley E. on

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Douglas K. on

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michael B. on

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Harold L. on

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returned on time but rep of Uhaul was not present.

PATRICK K. on

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John H. on

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Edwin K. on

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Stephen A. on

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I did not like the fact that I have to share my location – automated drop off-information with U-Haul. Still only took a few minutes with the pictures and videos… Etc.

Ed C. on

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George W. on

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Rep was very nice. Uhaul needs to improve the process to check-in trucks. This is our second rental this year and the check-in process takes too long. I have used two different drop off points. It should take 5 min, but took almost 20 mins at each location.

Lisa M. on

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Joel S. on

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The appliance dolly and furniture roller were not left in the truck so I had to wait inside for instruction on my equipment. When I returned at 430 to return the truck the office was closed and was not left with instruction on where to leave them. My best judgment was next to the office inside the gate. The desk guy wouldn’t let me use their WiFi to let me use the app, which was requiring an internet signal to pick up the truck...

JAY R. on

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Brad D. on

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Rich G. on

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Friendly service!

jake T. on

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Carroll P. on

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william B. on

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