Customer Reviews for Personal Mini Storage St Cloud

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Mini Storage St Cloud

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rose S. on

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Lyscety R. on

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Luis C. on

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Elizabeth M. on

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They were very helpful and polite. We are over 65 yrs old and they went out of their way to help us. Would recommend this place to everyone.

Ecliffe V. on

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I had one problem. When I returned the vehicle a car was parked with its lights on and the engine running right in front of where I left my car, and where I was supposed to leave the truck, I thought the person was dropping off his keys for a truck he had returned, but it was much worse than that, he was on the other side of the lot behind my parking spot over the bushes, so I called out to him and asked why would you parked your car there and he was furious at me, at one point he came from behind the bushes in a threatening manner. I had to calm him down by telling him not to blame me for something he had done wrong. Customers need to be reminded to do the right thing and not to be wrong and strong. That was a bad experience especially into the night when it was really dark.

Johanna G. on

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Lisoleth C. on

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slow attention only to reserve the truck and error in prices.

Jose R. on

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In general all good.

RENE S. on

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Diana L. on

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Ivonne O. on

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David Q. on

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michael M. on

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I specifically use this location because of the staff. Very hard working and extremely helpful. I wouldn't rent anywhere else.

Ian B. on

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Shirly D. on

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Can’t improve on perfection!

Howard H. on

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This is a great place to rent a U-Haul! Very friendly staff and quick check in. When I need a rental again, I’m coming back to this location...

Tammy C. on

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SILVIA G. on

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chuck T. on

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This was by far the most excellent service I have ever received at any place of business. The amazing couple went over and above to provide me with the best rate and sincere desire to help me. My personal truck broke down on the hwy, loaded with work tools and still had 3 hours to drive to the job. They had me in and out and driving my rental truck in minutes. I ended up keeping the rental for 30 days. They made sure I got the best available rate possible. And did all this with smiling faces and positive encouragement for me. I felt like family. They truly took me into their place of business with a professionalism and courtesy that far exceeded any expectations I could have had. I have traveled all over the USA. 48 states I’ve travelled through. Meeting this lovely UHaul couple really helped me keep my chin up during this work trip. In my mind and heart they were a God send. I felt Blessed after meeting them and doing business with them. Thank you for “Paying it Forward” to me. In every sense of the word! Sincerely, Chuck T.

Jerrett M. on

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ALEX Y. on

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Michael T. on

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Great service u get a 5 in May book thank you

Joexly S. on

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Jeff H. on

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EVERYTHING WAS TOP NOTCH AND PEOPLE WERE VERY ACCOMMODATING.

ray B. on

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Melissa J. on

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ALEX Y. on

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This was not the the drop off we had scheduled original was closed on vacation

curtis M. on

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Nothing .... The Employees were professional and courteous. The equipment was clean and I had no problem with my rental. Will rent from the same location again and tell everyone about the great prices.

Stephen P. on

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Jordan B. on

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The location was excellent, check in a breeze, but when I got the truck it was a different story. It had trouble starting,A/C was barely cold, of middle seat had holes in it and smelled like body odor. When we got up to 60MPH and the speed limit 70MPH, the A/C cut off and we sweat all the way till where we had to go. If I wasn’t in the pinch I was in I would have refused it, but time didn’t allow. Horrible driving experience.

Tim M. on

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ARLENE M. on

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I absolutely love the management that is running this location there are caring and willing to work with you and I would definitely recommend them to anyone

MANUEL G. on

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Great service

Nicole H. on

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Rada R. on

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