Customer Reviews for Personal Mini Storage Of St Cloud
(U-Haul Neighborhood Dealer)

1,021 reviews

350 Commerce Center Dr   Saint Cloud, FL 34769
(Behind Home Depot - between 13St & Commerce Center Dr)

(407) 957-8739

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(407) 957-8739

350 Commerce Center Dr
Saint Cloud, FL 34769
(Behind Home Depot - between 13St & Commerce Center Dr)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ELIEZER A. 
Rating:
5.0

Customer did not leave a comment.

Maria S. 
Rating:
1.0

Customer did not leave a comment.

LACI A. 
Rating:
5.0

Customer did not leave a comment.

CARLOS M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM N. 
Rating:
3.0

I was charged for two hand trucks in my bill when I only rented and received one when I picked up the truck. I called the office and never got the credit.

Ramon A. 
Rating:
5.0

Customer did not leave a comment.

RAINIER H. 
Rating:
5.0

Customer did not leave a comment.

NELSO V. 
Rating:
5.0

Customer did not leave a comment.

GLORIA W. 
Rating:
5.0

Customer did not leave a comment.

EDGARDO L. 
Rating:
5.0

Great and easy transaction thanks a lot….

JOSUE C. 
Rating:
5.0

All is well

PATRICK P. 
Rating:
5.0

Customer did not leave a comment.

HENRY N. 
Rating:
5.0

Customer did not leave a comment.

Adam S. 
Rating:
5.0

Excellent

JOSE O. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN G. 
Rating:
5.0

Employee was wonderful, polite, and patient when I had payment issues with my card declining . He waited patiently till I got it resolved. Thank you

OCTAVIO F. 
Rating:
5.0

Customer did not leave a comment.

EDGARDO T. 
Rating:
5.0

Awesome customer service

Wylline B. 
Rating:
5.0

Customer did not leave a comment.

DERRICK M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER A. 
Rating:
5.0

Customer did not leave a comment.

RAUL G. 
Rating:
5.0

Keep doing what you're doing

DEIRDRE G. 
Rating:
5.0

Customer did not leave a comment.

JOSE T. 
Rating:
5.0

Great job and very helpful!

GARRY L. 
Rating:
5.0

Honest and professional

WESTIN S. 
Rating:
5.0

Staff is super friendly outside it up on my truck and show me how to use everything wouldn't change anything

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Julio C. 
Rating:
5.0

Customer did not leave a comment.

Corey A. 
Rating:
5.0

Customer did not leave a comment.

MARCUS D. 
Rating:
5.0

Great people and went far and beyond that I expected.

JOSE O. 
Rating:
5.0

This business is very detail oriented and explained things well.

PAMELA H. 
Rating:
3.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Was great

IRENE V. 
Rating:
4.0

Service was good - price was right... no problems at all... Keep it up ;-)

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
5.0

Customer did not leave a comment.

Arnaldo M. 
Rating:
5.0

This was the easiest rental process I have ever had. I'm and out in under 5 min. They were so pleasant and helpful. I highly recommend the commerce center rd location.

IVONNE S. 
Rating:
5.0

Customer did not leave a comment.

LEONEL T. 
Rating:
5.0

Customer did not leave a comment.

VICTOR G. 
Rating:
5.0

You guys are excellent thank you so much.

FIDEL M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL A. 
Rating:
5.0

Nothing

CARLOS D. 
Rating:
5.0

Again -- no improvement required. The gentleman that helped us.......when we just scheduled drop off at this location last minute ....was very personable and happily took care of us right away. Since we just drove 1060 miles.......this was important to us, we were tired!! Very knowledgeable, no issues. Definitely recommend this location.

Robert B. 
Rating:
5.0

I've used their services two times and I can only say good things. They we really helpful and made my rental experience an easy one. I would recommend them to anyone.

Evelyn Q. 
Rating:
5.0

Customer did not leave a comment.

BERNICE C. 
Rating:
5.0

Excellent customer service. Thank you your business was very appreciated

EDITH S. 
Rating:
5.0

Customer did not leave a comment.

MEGAN M. 
Rating:
5.0

Customer did not leave a comment.

FELIX F. 
Rating:
5.0

Customer did not leave a comment.

LESLIE D. 
Rating:
5.0

Customer did not leave a comment.

Laurence S. 
Rating:
5.0

Excellent customer service at this location, from pickup to drop off. Would use this location again.

CHRISTOPHER M. 
Rating:
5.0

From my experience in this 26 ft truck rental, I can say that I recommend this place 100% ,,, The best customer service Ever

JESUS G. 
Rating:
5.0

You can retain and employ people such as Angelo and Caroline at personal mini storage. Each and every time I come here, I get personalized attention and assistance. They always have a smile and warm greeting. It has come to the point where I will only rent from Angelo and Caroline. What an amazing couple.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS H. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

JESSE H. 
Rating:
5.0

Customer did not leave a comment.

Danny M. 
Rating:
4.0

Staff members were friendly and cordial.

BOB V. 
Rating:
5.0

Customer did not leave a comment.

Myrna R. 
Rating:
5.0

Great facility and staff members...

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
5.0

Excelente servicio.

SHARON S. 
Rating:
5.0

Awesome place. Very friendly and courteous. First time dealing with them. Would go back in a heartbeat.

JOHNATHON L. 
Rating:
5.0

Customer did not leave a comment.

RAUL E. 
Rating:
5.0

The check in process was fast and efficient. Upon check out I was told my the man in the office that he would check in the truck and email receipt. Also said there was no reason to stick around. I did get receipt emailed to me but they charged for two dolly's instead of the one I requested. Yes, only additional $7.00 but, I'm already back home.

BLAINE M. 
Rating:
5.0

Is perfect attention, the girl was very special, thank

SALVADOR P. 
Rating:
5.0

Customer did not leave a comment.

Ricardo G. 
Rating:
5.0

Make sure battery is charged

TRYMAIN R. 
Rating:
5.0

Very smooth transaction from start to finish. Caroline was extremely helpful during the return process, and even when I left a backpack behind. She made sure to wait for me to return before closing the store. Great customer service.

ORLANDO D. 
Rating:
3.0

After we loaded the truck on our way, the truck was missing and hesitating. Oil pressure was low.We thought that we would never make to destination, luckily it only 20 miles. How Uhhaul rent a piece of junk like that . Had the truck broke down on the road with all the furniture we had there, this would turn into a legal matter.

stephen P. 
Rating:
5.0

Customer did not leave a comment.

Shanice H. 
Rating:
5.0

Calling the 1-800-Go U Haul was a total waste of time. I called from when I dropped off the truck to walk me thru to self check out and I was on hold for 50 minutes. I took a screen shot of my phone. I had to use chat online which said someone would be with you in a minute well it took 6 minutes. Then she tells me that someone will call me on the next business day which that would be Monday and mind you I am dropping off the truck on a Saturday. I had to beg her to please stop the rental that I just dropped off the truck clean @ 9:12 pm and I added extra gas. Got my final bill with a cleaning charge of $50 which I cant even call because no one answers the phone. I have no choice to dispute the charge with my credit card company. I have a video of the truck parked in its same spot that was picked up, walked around the truck and video taped the inside. Lets see who will win this. Then I took a photo of the dashboard showing how much gas was added and the mileage. Never again. I'll rent a Penske truck the next time.

Maria L. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

I can't think of a single thing.

William R. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

JHOHAM V. 
Rating:
2.0

The representative told me to clean the truck of a piece of carton that was not even mine and they charged me anyways with a $25 cleaning fee.

SARA L. 
Rating:
5.0

Excellent service

CARLOS B. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS C. 
Rating:
5.0

Nothing to improve. Service was excellent

Tonya M. 
Rating:
3.0

When we tired to return our truck we were turned away from the first location and sent to this location. When we arrived the individual was upset that we were coming here and told us to go somewhere else. After standing our ground and saying we were not going anywhere else, she finally took the vehicle. She explained that she had no more room, but it was unfair to us to have us drive somewhere else. There needs to be a better system for renting and returning trucks. I will never recommend Uhaul to anyone.

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

MEGAN M. 
Rating:
5.0

Keep doing what y'all doing

LEO M. 
Rating:
5.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

I'm terrible with names but the female that took time out of her life for me was priceless

Aaron P. 
Rating:
5.0

Customer did not leave a comment.

ERICK I. 
Rating:
4.0

Customer did not leave a comment.

GEORGE J. 
Rating:
3.0

Be careful with the charges. Make sure they are accurate.

WALTER S. 
Rating:
5.0

Customer did not leave a comment.

LUIS D. 
Rating:
5.0

Nothing very

JOSPHINE M. 
Rating:
5.0

Love it

NORMILE B. 
Rating:
5.0

They are very helpful in finding the right equipment, making it available, and getting it ready for us to go.

CATHLEEN A. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
5.0

My move was last minute and I was able to secure a truck and extend my rental. Very nice manager Caroline, helped me with all my moving needs.

WILLIAM M. 
Rating:
5.0

Wonderful staff. Angello and Caroline were extremely helpful to us during our move. Very clean equipment. Would definitely rent from here again.

RONALD R. 
Rating:
5.0

Customer did not leave a comment.

KARLA A. 
Rating:
1.0

The employer was very rude and wouldn't help with the trailer and said that we had to give him $35 cash to hook up the trailer. We got the trailer from him and the U-Haul and had to go to another U-Haul place to have help. The guy is trying to run a scam. I wouldn't recommend this place at all. I rather tell everybody to stay away from it.

DAWN A. 
Rating:
5.0

Good as is.

MIK X. 
No reviews have been submitted for this location.

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