Customer Reviews for Personal Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Personal Storage

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Robert H. on

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Customer did not leave a comment.

James S. on

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Very kind and professional. They made everything go smooth and explained all my options in detail.

Leonardo C. on

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ATTENDANT WAS VERY PROFESSIONAL, QUICK SERVICE AND VERY INFORMATIVE. MADE THE PROCESS SMOOTH. THANK YOU!

steven L. on

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The Lady I dealt with was extremely professional. Very friendly and knowledgeable about the equipment. You could tell she loves her job. This is very refreshing to have a business treat a customer like a friend. I highly recommend this dealer

Janice C. on

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Ray T. on

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richard A. on

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Excellent management at this UHaul location. Very professions & easy to communicate with. We will rent from them again in the future.

Dan R. on

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Customer did not leave a comment.

John V. on

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Great customer follow up

James A. on

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Staff was easy to work with and made sure that I understood the process in detail. Very favorable experience doing business with this facility.

Mark D. on

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I called customer service and included in my notes when I returned the truck that I never received the furniture dolly that I was charged $7.00 for. Not only was this a huge inconvenience for my move, but they still charged me for it! Terrible service. I’ll go elsewhere next time. Avoid this place!

PHILIP M. on

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I reserved and paid for a furniture dolly and was told it was in the truck. After leaving the rental location I realized it was not and the office had already closed which made the job much more difficult. I used my mobile device to check the truck back in; made a note of the missing dolly and was instructed that I would receive a call back about the charge, to date I have not heard from anyone.

John R. on

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Great people to work with!!

Joseph P. on

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Customer did not leave a comment.

William F. on

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The people at this pick up location were outstanding, with excellent customer service. I would rent from them again without any hesitation.

Ken R. on

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Discontinue having a customer do inspections of equipment and reporting it to corporate. DUMBEST policy I’ve ever experienced.

Ken P. on

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Customer did not leave a comment.

Christina P. on

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Explain that no one is there most of the time and the truck can be dropped off anytime with directions on how to leave keys, etc prior to drop off. Also return phone calls timely considering people have jobs or other obligations.

Wesley B. on

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Second time I've rented from this location and I will rent from them again.

Michael G. on

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Customer did not leave a comment.

vicki F. on

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I've had bad experiences in the past with Uhaul (namely one in Waukesha) but I was pleasantly surprised this time! Thank you!!

Mary T. on

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Friendly and helpful service!

Charles B. on

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Julia M. on

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Hank L. on

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As mentioned the trailer needs a jack to hold it up when you unhook it, it is too heavy for one person!

Jeff K. on

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Ryan B. on

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Phil T. on

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excellent in everyway

Robert E. on

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The rental was broken and not identified by the staff.

Terry R. on

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Carol H. on

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wonderful customer service, convenient location. Easy to do!

David M. on

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Michael A. on

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Jennifer S. on

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Shawn O. on

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Just what I expected, no problems.

Karen K. on

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I have nothing but great things to say about my interaction with Personal Storage.Karen answered all of my questions quickly and was very helpful, & professional at every point of contact. Thank you!