Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Based on previous experiences elsewhere, I would never rent from U-Haul in general unless it was a very desperate situation, and they were the only place I could rent a van or truck from. I believe that your advertising is incredibly deceptive and a trap.
Keep up the good service.
Scott was very helpful
Super friendly and made me feel welcomed to our new home here. (Petersburg) I can't think of anything they need to change.
The Petersburg rep was so helpful.
Scott and Stacie were friendly and very helpful. Highly recommend renting a vehicle from them when visiting. Service was exceptionally good.
all good
Great customer service!
It would be nice if they had a drop box for keys after hours.
Scott was very helpful and accommodating.
Not familiar with area so took awhile to find drop off
They were very helpful and pleasant to talk to and deal with. Gave me tips in how to deal with the people at Riverbend Contracting LLP in JNU who were trying to make us pay extra to have the truck sent back to JNU. Would gladly deal with Petersburg Motors anytime.
