Customer Reviews for Pigeon Forge Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Pigeon Forge Storage
Ronald G. on
Friendly personnel and in and out quickly
Mark M. on
The truck was not clean inside, even though I asked if it had been cleaned (the answer was non-committal). I spent close to an hour wiping down all surfaces (seats, dash, doors, steering wheel) and cleaning windows inside and out. It appeared as if someone spilled soda on the dash, the inside window and driver door. Although dry, it attracted dirt and dust. Not what I wanted to drive for 8 hours. Outside of truck was splattered with mud.
blakley C. on
Was after hours
Charles D. on
Lower prices as advertised we would of paid 2999 or a bit more if we rented hear to home
wilson G. on
info was wrong about the drop off location, took longer than expected to correct to the correct drop off town and price was raised from 29 to 39 dollars, was quoted 29 dollar rate at beginning, not my fault, i felt i should not have been charged but i just needed to get on the road home, Wilson
David C. on
Thankfully, the UHaul center at this location was able to assist me when my other reservation turned up with equipment not available. Super friendly and professional folks. I had called the initial reservation facility ahead of time due to the need for a Sunday pickup. I received a call from the facility with the equipment notice and they were completely unable to assist. I had to change my vacation plans to accommodate the UHaul deficiency! I also noticed the software application online is very buggy and often either times out or fails to provide information.
Bruce P. on
Very helpful. Went over trailer to insure a safe 2000 mile trip. Freindlly staff.
Rachel C. on
Very nice place and great staff
Polly B. on
storage units are a maze; difficult to find the correct drive to drop off
Jared O. on
Gracious, kind, and very professional.
Toni W. on
Google could do better job with giving directions to location