Customer Reviews for Piggly Wiggly
(U-Haul Neighborhood Dealer)

60 reviews

2201 E Rawson Ave   Oak Creek, WI 53154

(414) 216-0198

Location Hours

  • Mon-Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(414) 216-0198

2201 E Rawson Ave
Oak Creek, WI 53154

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Last minute we were told we had to change the pick up location. We should have been told earlier as this changed many of our plans. It was much further away than original location. Also, We did not receive the 2 Utility Dollies or the 2 dozen furniture blankets that we ordered. When I called customer service the best they could do was make up go pick out up in A COMPLETELY different location and again, very far from our home. We never were able to get the items and have not been refunded! I called Customer service again and they told me when we return the truck we could talk to someone to get Refund but it was just a drop off, so there was no one to talk to. I'm very frustrated.

Adam H. 
Rating:
5.0

Always rent from this location! Great service!!

Thomas F. 
Rating:
3.0

Because there wasn't any U Haul employees at this location I had to use the app to return the truck. I was having to keep retrying to follow the add photos part. Dropped my phone multiple times . It took me about 45 min to get it done.

JAN A. 
Rating:
4.0

Waited long time for management to come to counter.

Jennifer R. 
Rating:
3.0

Key was left in the box of the truck with a lock on the rear door. The lock was extremely difficult to open, please maintain these locks better.

RANDALL B. 
Rating:
4.0

Steering is worn out on the truck I had and it tends to wonder back and forth.

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

Peter U. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
Rating:
4.0

Did not receive the blankets I reserved. This was eventually credited. Not too convenient when you are looking to talk to someone in person.

Matthew F. 
Rating:
1.0

Location decided to go home early so had to spend another hour on a call to get taken care of.

Kurt W. 
Rating:
3.0

The mobile checkin was complicated and a headache!

Alexander N. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Jesiree A. 
Rating:
5.0

Customer did not leave a comment.

Martin C. 
Rating:
5.0

Customer did not leave a comment.

Mohana K. 
Rating:
3.0

Customer did not leave a comment.

Thomas A. 
Rating:
5.0

Customer did not leave a comment.

Jorge N. 
Rating:
4.0

Customer did not leave a comment.

Abigail B. 
Rating:
4.0

The only compliant I have is that our truck wasn't there until 11:30 and we reserved the rental for 11. The person that had it prior was late bringing it back. But that isn't the uhaul reps fault.

Aimee Leigh C. 
Rating:
5.0

Customer did not leave a comment.

elise S. 
Rating:
4.0

Customer did not leave a comment.

Kayla C. 
Rating:
5.0

Return app was not accepting the odometer photos. Personnel on site were very helpful.

John P. 
Rating:
5.0

Customer did not leave a comment.

Jose B. 
Rating:
5.0

Was not able to have U Haul generated gift certificate redeemed. Waiting for reply.

Armen H. 
Rating:
5.0

Customer did not leave a comment.

Tiara W. 
Rating:
5.0

Friendly customer service, efficient and clean. Appreciate the extra efforts. It's noticed. Great service

Nafessa B. 
Rating:
5.0

Everyone at Piggly Wiggly was helpful, quick, and nice, and it was a good experience.

Colleen W. 
Rating:
5.0

Customer did not leave a comment.

Danny K. 
Rating:
5.0

Great customer service!!

Thomas F. 
Rating:
5.0

The online site for pickup SUCKS !

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
3.0

Staff at piggly wiggly did not have any idea about rental. Only one manger was capable of receiving the return rental truck and he was off until Monday.

KADIR C. 
Rating:
4.0

The app didn't work for me even afterI turned on my location so I was not able to have a smooth drop off, but beyond all that everythibg else was fine. Great customer service at the Oak Creek Piggly Wiggly.

Jonathan B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Christine D. 
Rating:
2.0

Approach by non mask wearing people when this was supposed to be a contact less pick up. Very disappointing with the pick up and drop offs.

Jesus F. 
Rating:
5.0

Customer did not leave a comment.

Christine D. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

Better plowing around the trucks in winter. Slight issue getting truck out of snow.

Robert S. 
Rating:
4.0

Friendly rep

RENEE M. 
Rating:
2.0

Staff lacks common sense. Wasted my money.

Brittaney O. 
Rating:
1.0

Customer did not leave a comment.

Arteisha F. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
3.0

We had some issues and the associate was unable to find the correct key to open the drop box to help us get our key back to take the photos inside the truck. But other than that they were very nice staff.

Giselle N. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
3.0

Customer did not leave a comment.

Matthew W. 
Rating:
3.0

Unnoted damage from pruior driver and cab had cigarette butt and water bottle inside. Winshield was covered in bugs.. tty inspecting uhaul vehicle before renting

James S. 
Rating:
2.0

They never walked around the truck with us. There were items left in the truck not cleaned from previous renter. There was no one there to rent it to us. Had to do it over the phone. Thought we were supposed to start with a full tank of gas but did not.

Corrie B. 
Rating:
3.0

Customer did not leave a comment.

Jacob C. 
Rating:
4.0

Vehicle had numerous mechanical issues. Employees stated that Uhaul reservations were not handled on Sundays, contradicting the uhaul website.

Caleb S. 
Rating:
4.0

Customer did not leave a comment.

Matt W. 
Rating:
5.0

Customer did not leave a comment.

JAY L. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
Rating:
5.0

Very nice place

Sami A. 
Rating:
5.0

Customer did not leave a comment.

Jennifer F. 
Rating:
3.0

I had a few issues and had to call Customer Support and the wait time was 20+ minutes. The need for TWO separate alternate contacts was also a bit excessive.

Andrew R. 
Rating:
5.0

Nothing. All went well

kevin S. 
Rating:
5.0

Customer did not leave a comment.

Ricardo F. 
Rating:
1.0

Added fees, inconvenient

Patricia G. 
No reviews have been submitted for this location.

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