Customer did not leave a comment.jason M.
Customer Reviews for Pinnacle Storage of Little River
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DARREN R.
Staff was extremely helpful, great attitude, everything was spotless. Moving is tough enough and we need people like this to help and these two went above and beyond!!steve J.
The folks at the pickup location worked with me as I was coming in from out of town to move my mom to Colorado. they were very friendly, courteous and helpful. I appreciated there help trough the entire process. The truck we were given ran exceptionally well. We were towing a trailer with a car on it, going through the Smokey mountains we had no issues moving with the flow of traffic.Mark I.
Maybe open a little earlier.Gary V.
Clean interiorClitus S.
Customer did not leave a comment.DAVID M.
Customer did not leave a comment.sharon D.
The attendant was very personable friendly and efficient. Very pleasant experience.GAIL S.
Personnel extremely helpful, courteous, patient; they seemed to love their job and had a desire to be as helpful as possible.DAVID D.
Customer did not leave a comment.Robert L.
Ms Betty Polite was professional, extremely helpful and a delight to work with. Because of her manner we decided to rent a storage unit there.David D.
Customer did not leave a comment.James B.
Customer did not leave a comment.Thomas O.
Staff is very helpful and friendly. Absolutely will use them again.Kristie H.
Very friendly personnel at this location.Ellis P.
Customer did not leave a comment.John M.
Operator was rather pushy. We were running late and he kept pushing us to hurry and pick up the vehicle. Parking lot is small and not appropriate for large vehicles.JAMES L.
Customer did not leave a comment.DI Y.
Customer did not leave a comment.Philip H.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Dwight B.
I was supposed to take the rental trailer to Longs. No one was there at 2:15 pm. After waiting for someone to come to the door, I left to get a late lunch. At 3:09, I got a call from someone who said he was there but I didn't have to come back, I could go to the store at Little River. The people at Little River were excellent.ALAN A.
They told me I couldn't rent because I left my DL at home but they overcharged me for a rental anyway using my card I made my reservation withKenneth L.
Customer did not leave a comment.JENNIFER L.
Customer did not leave a comment.MICHAEL T.
Great customer serviceMichael C.
Customer did not leave a comment.Bryan R.
Betty, the U-haul agent at Pinnacle Storage was knowledgeable, friendly, and made our experience wonderful! She went over and above which made us feel comfortable through the process. We will definitely use this location again!Heather W.
All went great and smooth!! Thank you!Randy A.
Keep the lady that was working there!! Very personable and knowledgeable. Pleasant to work with!!!! I have never rented a trailer before and she was very helpful and extremely pleasant through the entire process!!! Would highly recommend her to anyoneDwayne J.
Clean facility, great helpful staff.Richard M.
Nothing your staff there is excellentMargaret C.
Customer did not leave a comment.Brandon W.
Customer did not leave a comment.Stephanie R.
Customer did not leave a comment.Robert E.
For the second time in 5 days they did not have the moving blankets that we ordered with the trailer.David B.
Again, they were so friendly and helpful. I am so impressed with your organizationAlan J.
Very efficient. Great staff very pleasant and helpfulAnn G.
Customer did not leave a comment.W. David S.
The woman who ran it was greatJIM M.
Customer did not leave a comment.MARGARET C.
Customer did not leave a comment.Dennis K.
I was charged twice for one 20ft truck and it has been 4 business days since. I would like ky money back ASAP!Paul B.
No suggestion at this timePatricia L.
Was perfect. Would change nothing.linda E.
The young lady greeted us nicely and was expedient with our check in. She was very polite and super pleasant to talk to.Delmas W.
Brand new location. Excellent employee that helped me and rented me the Uhaul trailer. She went above and beyond.John W.
Customer service was outstanding.Richard H.
I had ordered 72 blankets, there were none and they went to the closest U-Haul location to get them. They were loose instead of bagged, there were only 71 and a few of them were filthy. This site was not my requested site as that site had neither the truck or the tow dolly as ordered. I had to go to another site 20 miles away for the tow dollyROBERT H.