Customer Reviews for Play N Around Motorsports

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Play N Around Motorsports

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Ed S. on

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24.00 per day return to origin 60.00 drop off to much you chabnged the original concept of u haul......

BAPTISTE D. on

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Customer did not leave a comment.

Tim W. on

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The whole online rental process is a pain in the ass. Select a location, but then send you somewhere else to pick up equipment. Why even allow you to choose a location if you are going to send me somewhere 15 miles out of the way...

JOSE A. on

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This location was closed Sunday and Monday, did not interact with anyone there.

john s. on

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Paint your trailer equipment and lubricate the trailer harness. Had to do it for you. Updating your logo would be an extra....

Brian S. on

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Customer did not leave a comment.

Patrick B. on

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Do U-Haul truck that I would use to move some stuff had mechanical issues why the front end is loose and vigor in a little sluggish on take off but overall the store I got it from they are wonderful people and they do an excellent job it's just the truck needs to have a little work

Linda S. on

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mark h. on

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Very convenient location for return. Trailer was unhooked and I was finished in minutes.

Gabriel C. on

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Ronnie D. on

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Marie K. on

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Truck cabs are extremely loud. We drove two days unable to take phone calls, unable to hear music through tin sounding speakers. We could not listen to radio or audio books, manual windows is a little too frugal. Need to upgrade cabs for long distance.

Catherine G. on

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No improvement needed. Excellent experience.

Charles K. on

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These folks treat you like family even though they just met you. Plus they have outdoor sports toys to check out while you are there.

Marco D. on

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Shawn D. on

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Bit of a wait but very friendly and did not mind.

Steve L. on

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The app for uploading a drivers license performed poorly. That could definitely be improved.

lenora k. on

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Customer did not leave a comment.

beverly m. on

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Very friendly and helpful staff. Because this is not a moving and storage location, they do not stock rope and tarps. Equipment only location.

JOHN K. on

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This location need a sign that can been seem from the highway that it is located on. Currently they have a 4x3 banner stock in the ground!

greg c. on

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need better instructions about returning vehicle

Lisa L. on

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Staff was very helpful. We were delayed in our pick-up due to U-Haul computer issues--not the fault of pick-up location.

Benton B. on

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Facility Playin' n Round Sports on Texas Hwy 105 lacks anything identifiable as customer service. The woman in charge was rude, lacked basic knowledge and duplicitous. Said lady quoted one price then on pick up provided another which was significantly different. Moreover, her attempt to include a form of insurance which was never discussed was outright fraudulent. Knowing I had detrimentally relied upon her I had no choice but to take delivery. The car dolly provided was not properly prepared for service require me to spend 2 hours un-tangling the security straps for operation. This franchise has stained a brand I have lifetime memories of being great. Gone are the days of helpful persons and the optimism of the adventures of the open road.I suggest remedial customer service training for all involved at this location. Moreover, U-Haul should provide operational maintenance and inspection of the equipment available for hire.

Dan P. on

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Good communication and friendly, efficient people. Excellent experience.

Chris P. on

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Miss Patty and Mr. Wayne have exceptional customer service skills!! This is the 2nd time we have rented from this location. Both times we ran into a "snag" after setting up rentals online but Miss Patty and Mr. Wayne helped us work around the problem in no time!!! This location is top rate for renting a UHaul vehicle!!

BENNY T. on

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All went extremely well.

Martin S. on

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Everything is fine

Andrew R. on

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Uhual sent me to 2 locations that no longer exsist, the third location didn't have the truck i needed. The 4th and final location had no dolleys and no moving blankets. This review is not a reflection of the Play-N-Around motorsports but is a review of uhual's operating standards. The hoops i had to jump through to get PART of the equipment I needed is ridiculous and unnecessary.

brent b. on

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David S. on

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Chris P. on

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Miss Patty was so helpful! Our experience with this UHaul location was the best that we have EVER had....and we have rented very often in the past! Miss Patty has our business from now on and we are telling everyone we know how great they are!! Thank you!!!

K Tina L. on

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Tod L. on

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CRAIG W. on

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Milton S. on

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Joe S. on

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Pretty easy rental process

Charles K. on

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These folks were very helpful.

Marshall m. on

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Play N Around was the BEST store I'd been to in quite awhile. Family business and Peggy was so HELPFUL even though ALL my check in information was WRONG!! The guys helped me unload my vehicle and empty out my Uhaul with my personal stuff as well as trash. I'd BUY anything from THIS STORE!!

Delaina W. on

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Customer did not leave a comment.