My concern with booking from a satellite location was the cleanliness of the truck. I was assured the vehicle would be clean. I was given a truck that was so dirty, not with debris, but awful grime all over the steering wheel, arm rest, door handle as well as all controls. It took approximately 20 Disinfectant wipes to clean it so I could comfortably utilize.Michael O.
Customer Reviews for Polo Wireless & Multi Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service by staffLuis R.
Customer did not leave a comment.calderon Santos J.
The 10' box truck was in rough condition but ran well. The front tires were very worn and in need of replacement.Richard M.
Customer did not leave a comment.TRACI V.
Customer did not leave a comment.Louise W.
I received a great customer service. The staff was very friendly and professional.Charlemagne M.
Customer did not leave a comment.Robertino J.
Tasha was amazing and helpful! She made our experience so easy!!! Will definately recommend her!Jolie K.
I don't like that I overpaid on gas and I wasn't reimbursed didn't like that.Fayla D.
Great Service! Well maintained Uhaul truck.Shannon S.
I rented a 15' truck and all they had was a 10' truck and they tried to tell me it was 15' truck. They did not have moving blankets or furniture dollies which I ordered during my online rental process. Next time I will use Penske!Mark R.
Not a thingâ€¦ second truck rental from this location in a monthâ€¦ nice peopleâ€¦ nice truckâ€¦Joseph D.
Make sure the inside of the cabin doesn't smell like the bathroom of a truck stop. Didn't feel comfortable driving. Had to keep the windows down the whole way.Richard F.
Maybe the address should include that they are located at the mobile gas station, I had a difficult time finding them. But everything went very smoothlySuzette C.
Nice people, that's my second time really appreciate itPalpomio P.
The van had a low pressure front tire that I had to add air too. It also had a warning light on about the air bag and the gas gauage said full o the app when it was only 7/8's at best but I couldn't do anything as the girl giving me the keys was worthless and only some clerk at some cellphone store. Not impressed at allSteven P.
Thank youJames B.
She was very friendly and helpful it was last min but she was able to help usSHARON E.
Very smooth experience snd very cleanELIZABETH P.
I was told to just sign the paper for the gas mileage and condition of the vehicle before being allowed to see anything. They said gas was a little above half and it was a little below half. Thus charging me $10 for two gallons when I returned it! Terrible location. Stupid website. Every time I tried to confirm my reservation the location and time was changed. This website is a joke. Never recommending this company to anyone!REBECCA W.
Nothing special but got what I needed.Stanley J.
Customer did not leave a comment.CANDICE T.
Customer did not leave a comment.Charlemagne M.
Customer did not leave a comment.WILNER J.
Customer did not leave a comment.ELLEN S.
Customer did not leave a comment.IANM R.
Check the engine frequently.Alexis M.
very good customer service.melvin H.
Order online says no small tuck at this location and says handtruck available. When arrived there was a smaller truck still parked when I came back and no handtruck was available. The lady at the counter was very friendly and efficient it is just the information online does not match realityStephanie S.
Customer did not leave a comment.ALEXIS M.
Customer did not leave a comment.Estelle Idorine S.
Everything was really easy.DELMER R.
Customer did not leave a comment.JENNIFER M.
Thank You so muchLurdes M.
Nothing everything was perfectJAMIE J.
Thank You so muchLurdes M.
Tasha was great, van was very affordableMITCHELL S.
Customer did not leave a comment.ARTURO V.
The van was in clean when you observe it but it smell pretty bad and I found a live cockroach in the the center console compartment.ANGEL A.
Customer did not leave a comment.KERRI O.
Customer did not leave a comment.JORDAN A.
Customer did not leave a comment.MARTA F.
No drop box for keys even though online prompts said there wereâ€¦ had to wait 40 minutes on hold at the location just to speak to a rep. Who than told me to just leave the keys in the van and leave one door unlockedâ€¦ which I felt very uncomfortable doingâ€¦ this should not be happening and I will NEVER use uhaul again.Ryan S.
Thank you for making the rental process quick and easy ! Peace and BlessingsGAYLE E.
Customer did not leave a comment.James A.
Customer did not leave a comment.Julio G.
The best and fast way to rent a truck , I will come back for sure.romulus D.
I must admit, I was confused of getting a UHaul from a wireless establishment, but the person there was very helpful and courteous. I would use this location next time I need equipment.David M.
Customer did not leave a comment.PAUL-GEDEON D.
The van I used was cock roach infestedTAYLOR M.
Customer did not leave a comment.MARGO T.
Very easy online ordering processMonica F.
Customer did not leave a comment.ALEXEY K.
Customer did not leave a comment.benedict M.
I went here after the location on A1A couldn't get the trailer to work. Problem with the hitch being old and locked up. Polo presented me with a brand new trailer. Loved the new hitch system.Nancy M.
Customer did not leave a comment.Murphy A.
Customer did not leave a comment.RUSSELL P.
All was goodANTHONY F.
Open earlier for pickupMadeline ann M.
Customer did not leave a comment.JONN M.
Customer did not leave a comment.Stephen S.
Customer did not leave a comment.Robert A.
Everything was good.HCharles S.
Great location and very professional. ThanksScott S.
YOU DID. CHARGE ME. TOO MUCH.JESUNER S.
Very small store.Gregory Paul R.
Provide a copy on the spot to close the transaction.Michel M.
Customer did not leave a comment.Michelle Angela J.
The woman was very nice but they did not have an adaptor for the electrical plug and so I had to leave without the lights and then drive to an auto parts store to get an adaptor.Pamela B.
1) Have the recorded starting mileage correct for the vehicle when it leaves the lot. We were charged for 60 miles we did not drive! 2) When we dropped the vehicle off after hours, there was a homeless camp just behind the dumpster next to the parking area. It was very uncomfortable to do virtual drop-off (with all the photos required, etc) while there are drunken men standing nearby or walking by. 3) Conflicting instructions on what to do with the vehicle when we dropped it off.Momoka M.
Excellent customer serviceAntonio B.
Paying an extra dollar per mile is a bit excessive since we already pay for the rental and the insurance and the gasEdwin M.
Customer did not leave a comment.Kerry R.
Customer did not leave a comment.Luis R.
No one there. Not an issue. Funny I drove by a large U-Haul lot just a mile before this place. Would have been nice to have someone help me take off the trailerDuane R.
There was no lockbox to drop the keys after the rental.Deluca R.
All good!Garcia R.
Excellent customer service, friendly polite and professional. What a great team they have at that location. Highly recommend.David Kenneth E.
Very impressed. The owners were so friendly and helpfulMegan Danielle W.
Customer did not leave a comment.Kerryn C.
Was very slow No USB port in truck for cell phone which was odd.Scott S.
Customer did not leave a comment.Devante H.
Customer did not leave a comment.Jenny V.
Customer did not leave a comment.Chandler L.
I rented truck online, gave credit card info and drivers license already. Should not ask for it again at counter. All you need is confirmatikn number and my name. Waist of my timeRICHARD C.
Very nice people excellent customer servicegustin G.
Great experience all around!Bewsee R.
Not be ruid and disrespectful worst uhaul place i been too toral lack of customer serviceChristopher S.
Customer did not leave a comment.EDWIN A.
Customer did not leave a comment.Cope S.
they are very nice and friendly and very quickWong A.
Customer did not leave a comment.ROBERT N.
Customer did not leave a comment.April T.
Great !!!! They far surpassed my expectations !! I will always use this location. They were the Best !! Best Regards, Very Happy !!!Theresa G.
Customer did not leave a comment.Robyn S.
Putting a hold on the credit card is a hassle. My bank holds it for 5 days then releases it. It really messes up my acct. when I'm low in funds.TAYLOR B.
Customer did not leave a comment.Seth K.