Customer did not leave a comment.ANTHONY L.
Customer Reviews for Pops Country Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.BEVERLY B.
Customer did not leave a comment.Nelson S.
Customer did not leave a comment.Beau B.
Took only minutes to turn in the truck hassle freeJeff S.
Customer did not leave a comment.MARVIN B.
Customer did not leave a comment.Beau B.
Great place to drop off a uhaul rentalBeau B.
Customer did not leave a comment.bill B.
Customer did not leave a comment.Charles A.
Customer did not leave a comment.PATRICIA B.
Really, it's a convince store with one employee. When I get there no one helps with the trailer hook up or verified it was even done correctly. Poor location for this service.Charles K.
This is a gas station/country store, and the clerk simply did not know what to do. She had to call her manager. Then there was NO jack or any anything else to help lift up the tongue which was very heavy. My wife and I together could not lift it (for medical reasons). There was no help nor offer of help from staff. After we had the 6x12 trailer loaded, it started to rain and even though the trailer was clean, it was not well maintained because it leaked from the very top.Steven M.
Customer did not leave a comment.Kelly M.
Customer did not leave a comment.MIKE S.
Customer did not leave a comment.Robert P.
You should have paid me. No one at location who knew how to rent equipment, no one to help attach trailer, had to go get my jack, 40 minute wait on phone for customer service. Customer service advised a different location for pick up, turned out to be the same place with a different name, wasted 2 hours of my time. This was my 3rd uhaul rental in a month. Dealers need to abide by contracts with you!!Bryan M.
Customer did not leave a comment.Steven C.
Lady working had no idea how to process a reservation,no computer,only a number to call for someone else to process over the phone,and no one answering that number! Actual piece of equipment looked like it came over on the mayflower,old rusted out,should have been taken out of service years ago,and their website talks down on customers vehicles as being too old to pull their equipment,pot calling the kettle black,my vehicle is ten times in better shape than the rusted out auto transport i was forced to use,due to being transferred to three different locations,i have filed a complaint with corporate,lets see if they handle things better than their district managers do!Robert M.
Customer did not leave a comment.AMANDA L.
No one was at the location when we dropped off the truck. Sign said they would be back in three hours. Did not feel completely comfortable leaving the vehicle with no one there to acknowledge its delivery.STEPHEN C.
Customer did not leave a comment.MARK W.
Customer did not leave a comment.Danielle O.
Truck I reserved online was not available and mileage was twice the quote I had recieved online when I made my reservation.MARISA W.
The office was very busy with only one person staffing it.Elizabeth M.
Customer did not leave a comment.ZHENGHAO G.
While the location and the service provided were fine, Uhaul failed to provide the truck on the basis I agreed to. I rate Uhaul corporate terribly and would never recommend another person to use your service. I did not have a good experience with Uhaul corporate. Locals were great!!darrell T.
Customer did not leave a comment.Bob F.
Customer did not leave a comment.SVETLANA B.
The trailer was not available until 1:30PM. Allstar asked repeatedly if I wanted a dolly and I replied, no. In the end they charged for a dolly and then were unable to take it off the charge. After an hour of frustration, I left with it on my charge but without the dolly. The Chicago location fixed it charge and gave me a credit. This location has poor reviews; I had requested a different location on my WEB order. Uhaul did not inform me of the location change for the pick up. I was surprised and disappointed that it was at Allstar. Uhaul needs better communication between sites and with the customers.DAVID M.
Customer service was excellent. He got us on our way quickly.MARIA OR JOHN R.
Customer did not leave a comment.RYAN F.
Customer did not leave a comment.NATALIE C.
Customer did not leave a comment.BRIDGET L.
Put out a U-Haul signjames H.
All I can say for U-Haul is to keep doing what you are doing. I was very impressed and therefore very pleased.STEVE C.
Customer did not leave a comment.ORLANDO Z.
Customer did not leave a comment.GERALD N.
Customer did not leave a comment.STEVE C.
The person who checked me in was friendly, but seemed inexperienced. It looked like a low-volume operation in which U-Haul rental was a very small part.DAVID B.
Customer did not leave a comment.ROBERT L.
Customer did not leave a comment.TOM B.
Charged $250 over days and mileage!denis M.