Customer Reviews for Portland Auto & Wrecker

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Portland Auto & Wrecker

Overall rating:

Reviews without text are currently hidden. Show them

GREG S. on

Rating:

Customer did not leave a comment.

Greg S. on

Rating:

Customer did not leave a comment.

Stephen K. on

Rating:

Ordered supplies; none there when I showed up. The truck had problems with its tire pressure indicator and turn signals. No signs of a clean up on the truck having been done. Fortunately the truck ran well.

troy b. on

Rating:

Customer did not leave a comment.

Richard O. on

Rating:

Quick and easy. Good experience.

Deed A. on

Rating:

.

James M. on

Rating:

Customer did not leave a comment.

Nicholas F. on

Rating:

Customer did not leave a comment.

gary t. on

Rating:

Customer did not leave a comment.

David H. on

Rating:

Customer did not leave a comment.

Wiley P. on

Rating:

I found the service to be excellent. Nothing to complain about .

debra w. on

Rating:

We were in and out very quickly

Michael M. on

Rating:

Customer did not leave a comment.

Kavin E. on

Rating:

Location staff a little rough around the edges but overall okay.

Roger W. on

Rating:

Customer did not leave a comment.

THOMAS T. on

Rating:

I will avoid using UHAUL when possible. I made a reservation a week ahead of time and the day before UHAUL cancelled it..... and the $50 guarantee they have is only for if the day before they confirm and when you go in they don't have it. The day I needed it I called and found one available, I don't know if it was returned early or not pick-up or if they are just incompetent, but everything went well after that. I just think making a RESERVATION should RESERVE the equipment you require. this is like an airline overbooking a flight.

Susan D. on

Rating:

Very personable, truck ran nice but car dolly lights did not work, I did notice other uhaul trailers on the road with same problem, hazard for evening driving.

Sara C. on

Rating:

Customer did not leave a comment.

Paula H. on

Rating:

First of all - I did all the pre-work ahead of time - and when I got there I didn't have an appliance dolley - location was changed. I had preordered both an appliance dolley and pads - and neither was on the paperwork of the local guy.

John M. on

Rating:

Customer did not leave a comment.

Kris L. on

Rating:

Customer did not leave a comment.

Lydiana G. on

Rating:

Customer did not leave a comment.

Susan H. on

Rating:

I'm not sure. I was a bit concerned about reserving on-line, but everything went great. Maybe a little more reassurance that online booking is ok.

Bobby G. on

Rating:

Excellent and very efficient customer service!!

Agness O. on

Rating:

Thank you so much for helping us through our time of need during hurricane harvey

My M. on

Rating:

Nothing needs to be improved. This comment is for everyone to read: The gentleman who took my call at 6pm on Aug 29 at this location was fantastic! His customer service skills are sharp as he understood my needs (and my desperation) and resolved my problem quickly. Thank you for your service, sir. May God continue to bless you!

Kenneth M. on

Rating:

Customer did not leave a comment.

William G. on

Rating:

Customer did not leave a comment.

Sergio L. on

Rating:

Customer did not leave a comment.

Hung N. on

Rating:

N/A

Dominique D. on

Rating:

Customer did not leave a comment.

WILLIAM T. on

Rating:

Customer did not leave a comment.

Silvestre O. on

Rating:

Customer did not leave a comment.

Alicia T. on

Rating:

Customer did not leave a comment.

Alan M. on

Rating:

Customer did not leave a comment.

Guadalupe G. on

Rating:

Customer did not leave a comment.

William G. on

Rating:

Put signs indicating where to park rentals being returned.

CLAUDE L. on

Rating:

Great service and quick pickup. Drop off was really smooth.

Cheri C. on

Rating:

The location is excellent if going to Portland TX

Nick B. on

Rating:

Customer did not leave a comment.

Deed A. on

Rating:

.

deby j. on

Rating:

Customer did not leave a comment.

CHRISTINA P. on

Rating:

Customer did not leave a comment.

John L. on

Rating:

Customer did not leave a comment.

DIONICIO B. on

Rating:

Customer did not leave a comment.

David H. on

Rating:

Customer did not leave a comment.

DAVID H. on

Rating:

Customer did not leave a comment.

Roy T. on

Rating:

Customer did not leave a comment.

Roger K. on

Rating:

This location is primarily an auto wrecker business, so physically, maybe a "little rough on the edges ". But the people, like most Texans, we're courteous and helpful. More efficient than neighborly, but I have no complaints with the service. The rental unit was nearly new and performed flawlessly for 1300 miles.

PAUL W. on

Rating:

Customer did not leave a comment.

Mike K. on

Rating:

Customer did not leave a comment.

Kevin H. on

Rating:

Customer did not leave a comment.

JAMES W. on

Rating:

Young lady helped hook up trailer.

Mary T. on

Rating:

Frank was awesome.

CLARK S. on

Rating:

Very Satisfied, Excellent service

Sabrina O. on

Rating:

Customer did not leave a comment.

Forrest W. on

Rating:

Had a plan to handle my 40 footer for drop off. No problems.

STEPHEN R. on

Rating:

Customer did not leave a comment.

Terry S. on

Rating:

Customer did not leave a comment.