Customer Reviews for Portland Auto & Wrecker

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Portland Auto & Wrecker

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Mike K. on

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Kevin H. on

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JAMES W. on

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Young lady helped hook up trailer.

Mary T. on

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Frank was awesome.

CLARK S. on

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Very Satisfied, Excellent service

Sabrina O. on

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Forrest W. on

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Had a plan to handle my 40 footer for drop off. No problems.

STEPHEN R. on

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Terry S. on

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Stacy C. on

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Deborah R. on

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larry S. on

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Anjali H. on

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Roger C. on

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Check air pressures.

Rudy R. on

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HAL S. on

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Professional service

Bette B. on

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Perfect experience. Good honest dealer with good old fashioned customer service. My go-to Uhaul dealer.

JESSE C. on

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Christopher K. on

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Lonnie B. on

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Location is "out of town", ie Portland not Corpus

JEFFERY H. on

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Jerilyn F. on

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Very nice and helpful people there. Thanks!

Carlos G. on

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William H. on

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I have had bad experiences at this location before. They simply don't care. I only rented from this location because they opened early and I really needed the equipment early. Nobody answered the phone when I called there and was left on hold twice for over 10 minutes before I gave up. I called later after hours and got a VERY helpful and nice lady who helped me tremendously.

Israel M. on

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Very easy transaction. Not a single problem

RUSS K. on

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Jessica H. on

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Thomas S. on

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STEPHEN F. on

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Christopher K. on

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ginger p. on

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wayne w. on

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Brent z. on

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nadalin s. on

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Thelma A. on

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gerald s. on

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Make sure everything works.

Jason R. on

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I requested an appliance dolly for obvious reasons and only the regular dolly was available. Although I wasn't charged for it the fact they didn't have it bothered me.

randy w. on

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Phyllis L. on

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Jason A. on

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Change Nothing ,Kudos to them, excellent customer service!!!!!!!!

Jenene K. on

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Kevin H. on

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Marco A. on

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WAYNE B. on

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preston b. on

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Paula M. on

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The owner was very helpful and friendly a joy to talk to about the history of Portland.

DAVIDRONALD P. on

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Very nice folks to deal with. Showed me where to drop the trailer and unhooked the trailer for me. Receiving the receipt was prompted and people were very pleasant to deal with.

eloy g. on

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The young lady came out to the truck to greet me and the whole process took just a few minutes. Great job and I will be returning another truck to this location in a few months when I make the final move.

LARRY C. on

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Would of liked to of found a dealer closer to were I was

kenneth b. on

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chris h. on

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Sheryl C. on

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very helpful and friendly

Robert A. on

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Very good service, gentlemen there was very helpful.

GLEN S. on

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RICHARD J. on

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Generally the office and yard are cluttered but recently all of the U-haul locations I have visited are in the same state. Perhaps U-Haul could do a much better job of ensuring dealers are maintaining their yards and offices in a condition that ensures confidence in the persons renting this equipment.

JAMES R. on

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We were taken care of with friendly service and left very happy. Thank you for a pleasant experience.

EMMANUEL A. on

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Gilbert E G. on

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There were restroom facilities available for customers convenience. Rental location reception was below average in accommodations; no place to sit or get comfortable, standing room only and not too appealing at that.

R A J. on

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kevin v. on

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ERICA C. on

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ALEXANDRA M. on

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JESSICA F. on

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Awesome team there. Always go there. Love it.

CATHY C A. on

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Laura R. on

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Location is an auto repair and wrecker service; they were very helpful.

ALBERT H. on

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JOE DAVID B. on

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RUSSELL L R. on

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TINA K. on

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CATHY A. on

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Great service, and processed rental quickly. Will rent here again.

SHIRLEY C. on

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VICTOR M M. on

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absolutely nothing

PERRY A S. on

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JASON H. on

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Alphonsus A. on

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they were very helpful with my rental.

TROY L. on

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Nothing at all. It was all great.

Bryce S. on

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Cleaning needed.

Jody B. on

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JENNIFER R. on

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MARK O. on

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MARCO A. on

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Friendly, knowledgeable, and very courteous. Let me know the ins and outs of trailer rentals.

CINDY S. on

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Very friendly service. Made the experience easy and quick.

BETH S. on

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Sunday drop off the center wasn't staffed but there was an easy to locate drop box for keys.

ROBERT W. on

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The website reservation system was great. Also, the lady at U-haul rental location was friendly and very helpful.

TONY F. on

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DANIEL M. on

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THUAN N. on

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Reserved online. Didn't explain that there was limited miles. The miles were less than the trip I had reserved requiring me to pay extra $40. It should be included in price if I reserved it for 1 way drop off.

David D. on

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Doesn't appear to be a full function facility. It's OK for drop offs of one-way, long distance equipment, but would not be a good choice to use to rent equipment, furniture pads, rope, etc. for a cross country one-way move.

DANIEL M. on

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RANDY M. on

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HEATHER L. on

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Tomas P. on

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DAREL B. on

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I reserved a trailer closer to my place of use. U haul moved the pickup site to a location 30 minutes distant. I did not appreciate having to change plans. It added to the stress of the moving experience. Staff at pick up location was courteous.

MICHAEL S. on

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MARGARET G. on

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Thanks a bunch god bless!!!!!

TOBY C. on

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Tina was wonderful. We used this location for drop off - she had us out of there in less than 10 min. Very friendly and professional!

DERK A S. on

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NICK L. on

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Walter D. on

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Excellent service.

BILL B. on

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