Customer Reviews for Postal Annex No 13

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Postal Annex No 13

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jose C. on

Rating:

DrOpped off and was not charged till a week later when they realize the truck was there I heard I have still not got a receipt itemizing items I was charged for.

kristina w. on

Rating:

The customer service was rude, and the customer service rep charged us for insurance when we did not want insurance since we have it through USAA. I asked the representative to come out and look at the UHaul with me for damage and she refused to. There was damage and she said they didn't have another truck and she would cancel, but we wouldn't get another truck. She gave a # for Kurtis for the refund of insurance. I spoke with Kurtis and he reassured me on several occasions that we would get our insurance back after we dropped off the UHaul. This didn't happen so I called again. He reassured us again, but to this date we still don't have the money back. Horrible all around. I would never recommend this location. They DON'T know what they are doing and are super rude to customers. I've used UHaul in the past and have never been treated like this.

ABRAHAM N. on

Rating:

Vehicle maintenance and A/C maintenance

gloria d. on

Rating:

Great service

JESUS M. on

Rating:

Customer did not leave a comment.

ALMA A. on

Rating:

Customer did not leave a comment.

JAIME G. on

Rating:

Customer did not leave a comment.

Nilo S. on

Rating:

Nothing.... excellent costumer service

Michael L. on

Rating:

Make sure the location opens on time. Location opened 15 minutes late

MAYRA G. A. on

Rating:

They need more uknoledge about what kind of rental customers needs, cause we spend more than regular time and they had many customers waiting for service, at the end of the day I'm very satisfied what we pay for the rent, I will rent it again when I need it

FREDERICK S. on

Rating:

Customer did not leave a comment.

Hector R. on

Rating:

Customer did not leave a comment.