Customer Reviews for Postal Market LLC
(U-Haul Neighborhood Dealer)

66 reviews

40101 Monterey Av B1   Rancho Mirage, CA 92270
(Country Club Shopping Center - Rancho Mirage)

(760) 674-2079

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(760) 674-2079

40101 Monterey Av B1
Rancho Mirage, CA 92270
(Country Club Shopping Center - Rancho Mirage)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The vehicle oil warning message was on

ROY A. 
Rating:
5.0

Staff was extremely helpful and accommodating. I was able to reserve a cargo van same day.

Gicela C. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
1.0

My bill was for $62.00. I had $19.00 removed from my bank account. I sent you the bill and the proof of the theft earlier today to this same website asking for a refund and instead I get this email. Please return the $47 I was overcharged.

Carl H. 
Rating:
5.0

Seamless.

Aaron W. 
Rating:
4.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer Service was amazing . Owner of the business was very proactive. Employee pulled vehicle directly up to front of store - my wife easily stepped into the passenger seat . This was the 3rd time we have rented from this location .👍😊

Greg R. 
Rating:
1.0

Answer your phone or if people need to talk to you and leave a message call them back;!! Their not interested in dealing with the U-Haul people just renting the trucks out!

Kimberly S. 
Rating:
5.0

Best customer service really great people I would definitely recommend this U-Haul to all my body

ISAIAH G. 
Rating:
5.0

Such nice people to deal with

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Friendly customer service. Easy to work with. I would use this location again in the future.

Brenda B. 
Rating:
5.0

Customer did not leave a comment.

Sharise S. 
Rating:
5.0

Easy check out

James P. 
Rating:
3.0

Was “automatically” charged for insurance that I had declined when I made the on line reservation.

RICHARD J. 
Rating:
5.0

Customer did not leave a comment.

Kristi Z. 
Rating:
1.0

The car was very dirty. It showed that tires was low. It showed the signal and the pressure in three tires were 51 and in one tire 72. When I said this to the person who gave me the key. He said it's not his business and I am not his customer. He is only gives the key and work in the post office. He gave me the number to call someone to check the tires but after 20 min waiting on the line I gave up. This location doesn't have a drop off box and if I wanted to return the car it should happen before 5 pm. I was out of town and couldn't bring the car within the time frame. I paid for 24 hours why should I I bring the car in 3 hours to give them key by 5 pm. Horrible service!!!!

SVETLANA BAKHADY B. 
Rating:
5.0

Customer did not leave a comment.

Sandra R. 
Rating:
1.0

Great service

Patrick W. 
Rating:
5.0

Super friendly and helpful staff.

Eric B. 
Rating:
5.0

Nothing to improve on. This site has been awesome.

Virginia K. 
Rating:
3.0

No window-washer fluid. Windshield was quite dirty when we picked the truck up. Nice Chevy Silverado.

ROGER H. 
Rating:
4.0

Customer did not leave a comment.

Sundararajan S. 
Rating:
5.0

Customer did not leave a comment.

Craig C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

Lawrence S. 
Rating:
5.0

Excellent service.

JOHN L. 
Rating:
5.0

Excellent customer service. Randy was helpful , friendly and courteous. He was understanding and professional.

Sameh A. 
Rating:
3.0

The staff at this location is miserable. They clearly hate their jobs. I felt like a huge inconvenience to them.

Brayden N. 
Rating:
5.0

Customer did not leave a comment.

Arlie F. 
Rating:
3.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

Murray H. 
Rating:
5.0

Customer did not leave a comment.

juan B. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
1.0

Very bad customer service.

connie C. 
Rating:
1.0

The customer service person has twice now stated that I would be charged a certain rate and I was charged a higher rate Just very disappointed and very dishonest

SUMMER S. 
Rating:
3.0

Be transparent on your pricing!

Aitaoto S. 
Rating:
5.0

Service was great. The transaction fast and easy

Marc S. 
Rating:
5.0

Customer did not leave a comment.

LUIZ V. 
Rating:
5.0

Very efficient process for pick up and return, thank you!

CHRISTOPHER P. 
Rating:
5.0

Customer did not leave a comment.

DAN A. 
Rating:
5.0

Customer did not leave a comment.

dennis C. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Check in and return was super easy. Truck was in great shape. Picked up with 3/4 tank of gas and returned it full. Any discount available for that? ;-)

CHARLES W. 
Rating:
5.0

Very good interaction with personnel, easy transaction. I would definitely recommend this location to friends 😊

JAMES F. 
Rating:
5.0

My new spot.....so close to home and great location!

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

Claudia S. 
Rating:
3.0

Customer did not leave a comment.

BRENT S. 
Rating:
5.0

Exelent service!!!

CECILIA C. 
Rating:
5.0

The team at Rancho Mirage went up and above to accomadate my needs. From pickup to drop off....I will be back!

Howard F. 
Rating:
5.0

Amazing customer service!

Heric S. 
Rating:
5.0

Originally reserved a cargo van in Indio Ca. On July 29, 2012 for 11:45am. I arrived at 11:45 and was told that they did not have the van but I could upgrade to 10 foot truck but when I asked if it would be same mileage rate as reserved van was told no, I would have to pay higher rate and since I was going round trip of 220 miles I was not going to pay more for something too big for what I needed. Plus it would cost me more in gas. The clerk did not even suggest if he could find a van for me at another location, I was the one too suggest this. He found a van at Pit Stop in Rancho Mirage for me and what a difference. It was like I was in another world. Very friendly and efficient. In and out in 10 minutes. Could not have had a better experience. Will never return to Indio even though it is closer to La Quinta where I live

Donald I. 
Rating:
5.0

Pickup Truck was not washed or inside cleaned before pick up. The location was a great neighborhood spot, very close (3 miles) from us.

Sandra F. 
Rating:
5.0

The gentleman were awesome they even came in on their day off to receive the return of the van you very much

Ted W. 
Rating:
5.0

Two gentlemen that helped were great 👍🏼

ROBERT MICHAEL L. 
Rating:
3.0

Truck wasn't top off fuel wise

Reynaldo C. 
Rating:
5.0

The transaction was seamless, the service was excellent and the van was new, clean and ran smoothly.

Matthew S. 
Rating:
1.0

I was guaranteed pickup at 8:00 am and the location didn't open until 9:00 am. I arranged to return the van by 6:00 pm and the location closed at 5:00 pm. They had no way of returning the vehicle after hours because there was no drop box for keys.

ALEX B. 
Rating:
5.0

Customer did not leave a comment.

daniel K. 
Rating:
5.0

Customer did not leave a comment.

Cecilia L. 
Rating:
5.0

Van was EXTREMELY dirty. When I returned it I did point it out to "Gabe". He was quite embarrassed and apologized profusely. We only used it for an hour or two to transport some lightweight furniture so it was not a big deal to us at all. The personnel in this location are wonderful and appreciative of the business.

Carol T. 
Rating:
5.0

They were the most friendly people! I would definitely go back there again.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH J. 
Rating:
5.0

Everything went very smoothly and professionally. Thanks

John K. 
Rating:
5.0

Customer did not leave a comment.

sandra C. 
No reviews have been submitted for this location.

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