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RAUL SALGADO
Customer Reviews for Power Equipment and Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
What a dumpster fire of a rental place! I wasted my time and money dealing with clueless staff, ancient equipment, and a customer service team that couldn't care less about helping. They tried to scam me with bogus charges attempting to sell me an upgraded hitch that I did not need. Avoid this place like the plague unless you enjoy frustration and incompetence.
William BartilsonKeep doing what you doing
Francine GreeneMention not to drop off keys until you take pictures of everything in equipment been returned. I made the mistake ok dropping keys before pictures.
ANGEL HUERTASPlease clean and maintain your vehicles. The vehicle needs to be serviced badly.
Shereta MontgomeryGreat customer experience.
Maria LueraThese people put what they want on the contract not what you tell them to to put on the contract I was only using the vehicle for 30 miles or less and they told me they had to do 50 something miles so they don't listen I would not recommend them to anybody
FERNANDO LOPEZGreat customer service at Power Equipment.
jose pazYou need to update the dimensions on that trailer because it says it’s 12.5ft of flooring space & it is 12ft even
Rodrigo LopezLimited hours. After hours drop off instructions were incomplete and/or wrong.
STANLEY BoydEverything ok
antonio olveraThe place was alright and friendly but the uhaul main number I called and reserved was not truthful. I was quoted a price but when I arrived the price was over a hundred more than quoted. They also did not have my dollies or padding available which hampered my move drastically!!
John NapierMy move was so much harder on me due to the fact that the location did not have a dolly. If I reserve something ahead of time you should have the equipment Or send an email early saying that you do not have the equipment I reserved. Had I known I could have reserved my equipment from another U-Haul facility but was pressed for time by the time I reached this location. Lifting appliances without a dolly was really fun.
Otis SimmonsVery efficient and fast.
GERARDO AREVALOI was treated with respect. The rep was multitasking and handled the load in an admirable manner. He also helped me to diagnose an electrical issue and saved me some money.
Rodrigo MendozaThe guys were very rude. They were all males and down talking me like if I was a child I felt very disrespected. I even put the gas to where I had received it and they still charged me to not filling it exactly on the line marked. If they would have made me drive off their lot and around the next street to park it would have been exact. Poor customer service would not ever go to this location again
Jessica RubalcavaExcellent and fast service.
Rupert Arthurcheck the trucks before renting them out and also explain how and where keys should be dropped off don’t assume our internet works and also the area was not a good area i felt in danger and my internet device wasn’t working so i put the key under the seat i called uhaul when i got home and explained my situation person from the location called me next day saying there’s gonna be a $50 fee because of the key left inside the truck. Bad experience for me.
Evelyn GutierrezVery unprofessional will not go back there again.
FABIOLA COVARRUBIASGood service
Moises GarciaImprove vehicle checkout procedures.
clifford bennConvenient location, friendly and helpful staff, wide variety of rental options available. Would definitely use this location again if I need another U-Haul rental.
Tyler ChittickGreat staff.
Albert BurdenProvide a full tank of gas to start. Opening hours should be earlier. The pad lock key didn't work very well. Exterior windshield should be clean.
patrick barnhartCrete customer service good conversations from the area manager down to the retail store
Jesse GUTIERREZWasn’t necessarily the location but the overall uhaul rental experience was very poor. The process is annoying and repetitive. All the info i gave in person was either the same info I could have given at the time of reservation or it was redundant. Seriously, an assurance contact? A 60 minute process from arrival to departure? Absolutely ridiculous. Improve your process uhaul.
Kelly JerabekRuss was so very nice. I needed a transporter to go across country so he sure that the unit had newer tires and was in great condition. Very nice
CHIP DOWNSThere were only two workers that could assist customers. I had to wait for approximately twenty minutes before I received service.
roberto santiniYour truck share 24/7 needs some serious improvements.
Roberto RuizComputer was slow and delayed my plans for 1 hour.
LAWRENCE MALMGreat service
Teresa BertaniGreat shop! Friendly staff. Got me hitched and ready to go within 20 mins or so. Great job guys! I appreciate y’all.
Stephanie ArredondoVery Very expensive should had never happened.
andrew leveretteMy friend did the pick up . And was totally satisfied.
Jimmy FitzpatrickEveryone at this site is amazing. Helpful kind and good customer service. Wouldn’t expect it in Perris. Better then most retail locations around.
janet williamsMatt was awesome! I called a few times with questions and they were happy to answer all of them. Came out to make sure everything was going OK with the pick-up process. Just really nice guys!!! Thank you!!
Richard BowmanGreat service
elkin navaroThe men working at this location were very off putting and intimidating. I did not feel comfortable in their yard or around them. They were also rude and made me uncomfortable
Celeste JohnsonWe were guaranteed location in Menifee off of Encanto which is where the appointment was made. Later that evening we received a call after hours to go pick up truck at another location far from where we were which incurred more mileage and fuel. We made arrangements with help to move from original location in Menifee. This change completely messed up our moving. When we went to pick up truck at the other location in Perris at 9am, gate wasnt even open yet and gentleman did not even walk the truck with us. Just gave us key to get into truck. We called support that same day and returned truck same day at 3:30pm. He told us that they closed at 1pm on Saturday and not open back up until Monday. We will never use uhaul again.
Leigh HorowitzI appreciate the human professionalism. Business was good.
Jennifer BrowneThe staff were absolutely wonderful.
STEVEN RUIZNothing
William SimpsonLol the cab smelled like weed.
Gustavo HurtadoHave someone be there Have it filled with gas, not empty. Have better signage. Just about anything would make this place and experience better. My trucj rental at H&M public storage a few weeks ago was SO much more enticing to do business with uhaul again.
Mark PossStaff was very friendly
BEV CHILDERSBoth men at this location were very kind, helpful and professional. I would recommend them again to anyone needing to borrow a U-Haul vehicle.
KAREN michalekFastest I have ever been in and out of a u haul to check out a truck. However, take a picture of the odometer and gas when returning to ensure it is accurately documented on receipt.
Richard VanGorderTal vez entregar los carros lavados y limpios de los parabrisas de ahi todo esta bien
Jose PerezNothing
JASON CROSSNOVery nice and friendly people
bonnie toscanoGreat service and a vary knowledgeable staff. The staff help with my very difficult rental.
RUSSELL ROGERSSolo,que contesten,el telefono cuando tiene Uno preguntas soloeso Nadie, esta ,to answer the question,
victor marquezAlways awesome service great customer service 👍
Carlos MoralesMy only complaint was this was an alternate UHaul pickup location than originally planned. I made a reservation three weeks in advance at another UHaul location closer to my home but the trailer was not a available. Power and Equipment and Supply location was very accommodating with the short notice change.
Joseph MullenExcellent service, friendly and accommodating in every way. It was short an extremely notice move and helped me out when times were rough
Tyler SaffordMy experience was great!
Mayra MadrigalVery friendly and helpful .Thank you!!!
Marissa MorenoNone
STAN THIERRYThe AC of the truck did not work as we drove through 100+ weather. The drop off site was locked up and the trucks were to be parked in a residential street risking damages. The drop box was older and looked like an unsecure place to leave keys and contract with personal information.
Jessica-Nicole Gillespie