Customer Reviews for Prado Road Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Prado Road Service

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Rita M. on

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Did great!

Elizabeth J. on

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Of the 5 uhaul dealerships we've had contact with this year, this one was the best. He made sure the trailer was in good working order. And both him and his wife were very friendly.

Lawrence G. on

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Service was more than expected- thanks! Website made reservation easy to make. Good job.

David R. on

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Steve is the best

Sergio S. on

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Uhaul that was a big help loading my stuff in one truck with a low ramp, Awesome!!

DAN M. on

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All of my uhaul experiences have been excellent THANKYOU.

ROSCO R. on

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Ali D. on

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Cassidy S. on

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clay E. on

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Steve is a totally accommodating guy. Very flexible and helpful. I'll use his services again. His 12'x 6' trailers are great.

Jesus A. on

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Have more staff to respond to the demand which is a good place to rent from..

philip V. on

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Dean A. on

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Terry B. on

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Chris H. on

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The gentleman who helped me was very friendly and helpful. He completely answered all my questions and went above and beyond. It was also busy when I arrived and he was quick, friendly and helpful the whole time.

Mary J. on

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Same as the other location, the only improvement I would make is to provide more customer parking spaces.

STEPHEN B. on

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Joseph M. on

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very helpful, personable man

LINDA P. on

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Roselen N. on

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anthony P. on

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Bill C. on

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Enoch Y. on

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The site and truck was awesome. The online/app experience was horrible. I showed up on time at the site and started the process of finding the truck and waited over 20 minutes for "approval" to get the key code so I could get the key and leave. Meanwhile, 5 people showed up, went inside, and left with trucks while I sat outside and waited for the app to approve me. I thought the idea was to do all the prep work before so that you can check in quickly and get out with the truck. It was a bad experience. Also, when I tried to text in the app for help, it just kicked me out, and I had to start the whole process all over. Lucky for U-haul, the site owner/manager was awesome and totally made up for what the company as a whole lacks for in its app and online service.

Rolando R. on

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Tony F. on

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We have rented from this location before and it was great. This time the employee was irritated that we were dropping off the trailer as he was pretty full. Not our issue as online it allowed us to choose this as a drop off place. Not a lot of options in this area.

Shelly R. on

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MICHAEL W. on

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Absolutely nothing. Steve who I assume was the manager at the location was helpful knowledgeable and he had a great demeanor. I will gladly go back and do business with Steve and U-Haul at this location again.

Jeffrey K. on

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There is a uhaul in my town of Morro Bay ca., but the had to drive 16 miles to another town to get the van. Even though I ordered it in my town.also I was charge for some gas even though I had filled it FULL and drove two? Milestthe return site.i will rent again though!

Jessica H. on

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San Luis Obisbo drop off facility was convenient and easy to work with in completing our project.

Josh K. on

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This place is utter disrepair. Inside it looks like a hoarder dream and a collection of all his treasures!

Marie C. on

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William R. on

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Steve was a great asset. Very helpful

Ana L. on

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