Customer Reviews for PRC Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of PRC Inc

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Steve S. on

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Great Customer Service!

Randall S. on

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No designated area to park, dog running around barking at me while I was trying to return truck.

Brandon R. on

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This location had no one present at the pick appointment. After several phone calls. I got ahold of the person that should have been there. However he told me I had to do my pick up via the app. I set up my app for purchase and he called me back and told me I cant and to wait till his wife to showed up to handle my rental. She arrived 20 minutes later and had no clue what she was doing. I was at the point in check in where I put in my credit card info and she told me not to do it and took my card information herself and typed it into her computer. (Not sure why I wasnt allowed to just finish my check in since she took so long. She Inspected nothing with me did not check vehicle, milage, gas amount or anything. I am not even sure if she got any of it right or if I paid too much. She did not inspect the dolly with me I connected it my self. There was no light check be it I think she was gone by the time I got it all connected so I just prayed the were working till I got to my residence and had my son validate that they worked for me.

Nathan A. on

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Will never use Uhaul again. Worse customer service representatives I have ever dealt with. Over 3 hours total on the phone and I finally get the keys to the truck and battery was so dead the dash lights wouldn’t come on. Penske will be used next time

Cynthia B. on

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Everything went fine until the key was not available for original truck, however we were quickly put into another one...just a little confusing online not knowing how to update information for new truck. As for this location? They were pretty awesome and would definitely do business again with them in the future, and recommend them to friends and family as well!

Karen H. on

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Not given the truck I reserved. Truck was rough riding and drafts from both doors. Also reserved truck with cruise control, but truck received did not have this. My trip was for approx. 3000 miles. No personnel at this location.

Allan B. on

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Great location and customer service.

Janie S. on

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Customer did not leave a comment.

Marvin M. on

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Reduce you prices to customers who use you repeatedly!!!!!!

TIFFANY A. on

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Customer did not leave a comment.