Customer Reviews for Premier Janitorial

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Premier Janitorial

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Abigail A.
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The windshield don't work. Las Saturday was raining. Was very inconvenient

caitlin C.
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Customer did not leave a comment.

Kristian P.
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Customer did not leave a comment.

Michael L.
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Rude staff that lie and are going get educated on how to conduct themselves . I will now have to burden myself with their below average common knowledge and then expose it all. Never again will I consider u haul. Used them in the past and never had an issue. Who's to say their will be a next customer? You could improve by many was and may call if you really wanted to know UHAUL

Will M.
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Customer did not leave a comment.

TIMOTHY S.
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The Chino CA location is a liquor store, and doesn't know much about your trucks.

Justin M.
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Good Customer Service!

Robin R.
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rental procedure was really quick

Valente O.
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Customer did not leave a comment.

Kristy J.
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After leaving there was a lock left on the back door. Had to drive back to the location to have the lock removed. Asked about the mileage for having to drive back was informed by female that we didn't have to worry about the mileage because we were paying a flat rate. Also asked if they would provide a drop off location. Was informed by same female to look it up once we arrive at our destination. After arriving at our location of drop off called Premier Janitorial spoke with a male who 1. Did not state I was calling a UHaul but simply said hello. 2. Explained that we had not been give the additional mileage. Male stated to call back after we were complete with returning truck. I stated the issue had not been taken care of on the previous day and I'm not understanding why we needed to call back. The male started to yell look just call back and I will call someone to look at it then hung up.

willie M.
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very kind and friendly staff, very professional. for sure gonna go back again!!

Oscar T.
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Online check out, did not work

Chiu N.
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After being told by the pick up location that they couldnt charge my card for the rental because I had to be there, the driver used a different card to rent. Why did the drop off location put charges on my card without my approval? I was told my card couldnt be used for pick up, but its charged at drop off??? Scandalous and unauthorized. Fraud.

Karine J.
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Very quick and easy. Clean location and friendly staff!

Huong C.
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Customer did not leave a comment.

Courtney H.
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Customer did not leave a comment.

Brad M.
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I did not go in the facility, but the rep was very helpful.

Melissa R.
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Paul was very nice and helpful!

Jacob B.
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Customer did not leave a comment.

BRYAN M.
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Customer did not leave a comment.

Sonya M.
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I have rented uhaul in the past a few times and in our moves Ive dropped off uhaul trucks over the weekend, we've never logged in to any online site to return key. No one has ever mentioned “after hours service fee.” if I knew there would be a fee for not checking in, I would have definitely logged in online and did the process I am required. I dropped off my 10x10 uhaul at this place on San Jose ave 7/5/20 and this is the first time I've been charged any fee. I was able to email JR Gomez about this and let him know my concern and explained no one told me about after hours check in and how I have rented uhaul many times, as an employee in customer service you want to make your customers happy, he did not try to take the time to understand the situation. I am very unsatisfied. I don't usually do surveys or complain but did not have a good experience. Especially moving from a different state a little more understanding would have been great. Thank you.

KENNETH B.
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WE DROPPED THE TRUCK OFF AFTER HOURS.

Cynthia N.
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Quicker processing would be nice. We lost 30 minutes due to processing. However Lori was very kind!

Mohammad A.
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Actually nothing. Excellent people and service

Alejandro M.
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well the outside was filthy with dust and dirt on the windows an outside , although the inside of the vehicle was Clean.. and fresh ..customer service was impeccable...

rachele C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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