Customer Reviews for Premier Stores Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Premier Stores Inc

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Greg T. on

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Customer did not leave a comment.

Robert C. on

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Entering from the U-haul parking lot, there were no signs outside showing which door to enter to go to the U-haul desk. I entered the laundromat thinking it was the main door as it is the door facing the u-haul parking lot. Had to go back outside and find the real entrance door. When I was inside the U-haul counter was dark and unlighted.

Liwen H. on

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Doug F. on

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Took more than 45 mins. to drop off and leave.

Darla C. on

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Clerk was rude & not very interested in helping us. I asked about locking the back & she had no idea. Slammed the dolly in the truck. Back was dirty & truck was out of alignment & had way too much play in steering wheel

Cary M. on

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Isaiah D. on

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Hire better More experience store associates

Shawnia H. on

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I have rented from Uhaul for years never had an issue.I think it's this location I used thats unprofessional. The uhaul was dirty and smelled.I had to clean it out before loading my things.I can't say I won't use Uhaul again but the location is a no for me. I plan to also post a Google review today.Location East Market St Greensboro NC.

Antoinette W. on

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Someone let the customer before me leave without checking the truck. So I had to wait until they cleaned it out before I could use it. Then after I called customer service to ask about rate changes they inform me about the rate changes that should have been stated in the beginning.

Slena J. on

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All of the fees was not told to me and no one there knew what they were doing

Kabrera M. on

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I called to tell them the return time was wrong and the person hung up on me. The hitch was broke and the light harness kept blew fuses in my truck because it was ripped and kept touching metal.

Jacora G. on

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Michael G. on

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Wanda W. on

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Update your computers at your locations. The young lady did everything she could and still had to call the main office at arrival and departure because the computer was not processing it correctly.

Michael J. on

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Don H. on

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Jessica T. on

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Clearer instructions on how to access keys before the store has opened.

Shavonda C. on

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Michael K. on

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greg B. on

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Sabrina P. on

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I was not given a receipt based on my trip and mileage.

Edward H. on

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I was the only customer at the time of check-out but I had to wait almost 45 minutes because the truck had not been correctly checked in the night before. This seemed WAY too long. The truck storage area had dirt in it that needed to be swept out before I could use it.

Malcolm C. on

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Jackie M. on

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Store needs to be more knowledge about uhaul. We were given different prices and my card was charged the wrong prices. Definitely won't be using this location again.

Curt W. on

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I flew to Greensboro to buy a car/parts located 40 min west of the airport and haul it back to Boston, so I requested pick up at the Piedmont Airport location. When U-Haul called me with this pick up location, I mentioned my preference but was told "that's where the equipment was dropped off". So I had to rent a taxi to this location, which was 20 min farther east from where the car was, costing me extra in cab fare, gas, mileage, and time. Is there no way to get equipment to requested locations?

Dexter M. on

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Train the people handling uhaul in location and make sure they understand the process. Pick up was a DISASTER even with me completely online. Based off of my 1 experience, I wouldn’t recommend this location solely based off the lack of knowledge. I was on a time restraint and their need to call different ppl to verify procedures was inefficient.

Pamela R. on

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Waiting 1 hour for attendant 2 get things in order

Katherine S. on

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Mark A. on

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Truck was not clean. Evidenxe of dried mud on inner doir and floor in cab

Jay B. on

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Grace Q. on

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It took over 35 minutes to simply return/check out Uhaul. The location was not clean. The lady meant well but had to call for assistance to electronically check me out. The Asheville experience was very good. Greensboro very disappointing.

Alex S. on

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Have more people working instead of one associate. Reserved the truck for 12 noon, wasn’t even spoken too until 12:45. Didn’t leave with the truck until 1hr 30 mins after my reserved time. Unacceptable

William H. on

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Pleasant location. Only thing in the young ladies working there need a dolly to help them with them move the trailers.

Marc C. on

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ronald S. on

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Ankur G. on

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Sandra D. on

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