Customer Reviews for Wash Zone
(U-Haul Neighborhood Dealer)

Rating:

3.0

signage is poor, not easy to tell that the laundrymat is also the UHaul location

Rating:

1.0

Equipment purchased wasnt avail. Had to drive to a seperate location to get it; took an hour out of my rental time. Customer service at uhaul were accommodating by adding mileage to the purchase. The trucks check engine light was on upon pick up and stayed on through the duration. Truck died 3 times during our move and each time the oil light came on. When dropping off at the location I let them know of the issues.

Rating:

4.0

Even though there was no portal, the desk lady was helpful and engaging, better than the other place off 56 in Sherman.

Rating:

1.0

The cargo area of the vehicle was dirty and had not been cleaned. Most upsetting is that were charged additional fees for fuel. We refueled the vehicle after use and thankfully took pictures of mileage and fuel gauge upon returning and will be disputing charges. There were other issues with this business location. And I will be calling UHaul after the weekend. I will not use this business location again or recommend them to anyone.

Rating:

3.0

Prices are too high and will probably not use again.

Rating:

2.0

I have never had to hook it up and unhook my rented Uhaul trailer myself until renting this one. I have a back problem and having to try and lift the tongue to hook it & unhook it has left me in a lot of pain. The girl had to call someone to take my information over the phone instead of pulling up my online reservation herself. I was a little confused as to why. When returning the trailer I went in to ask where to park it and she said any where as she hurried past me outside to get her food. It was definitely a different experience than past Uhaul rentals.

Rating:

5.0

Nothing they were awesome.