Customer Reviews for Prestons Auto Detailing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Prestons Auto Detailing

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Carl R.
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Service was good.Thanks

Tamara M.
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My experience was perfect!

TONY L.
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Customer did not leave a comment.

Jasmine R.
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I couldn't pick it up because the key was not in the location described by the app and the passcode to it was letter based but the lock there was number based.

Thomas D.
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Thomas J.
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PEDRO R.
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Peter R.
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Jared W.
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Truck in cargo bay was not swept. Truck was dirty on outside. Clerk was not real friendly. Asked for drivers license and credit card then went in back for ten minutes. Came out had me sign paperwork and handed me keys. No questions other than do I want insurance. I asked if everything was the same as original reservation and he inly said yes. When I got to drop of point had to call to get correct location because he set it up to be returned to original pick up point not where I specified in my original reservation. He was not rude but he did not go out of his way to help. Very little customer service skills.

Bryan C.
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Didn't seem to know that we were coming, and were initially confused on what to do, but they worked it out.

Kristine O.
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This location was not the location I had reserved online. My truck was not reserved as I was called the day prior asking if I needed it but only gave me a 3 hour window to call back. I was very dissatisfied.

JESSICA R.
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The owner was kind. I would rent from Preston's again!

becky C.
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MIKE S.
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Put tongue jacks on your larger trailers!

glenn M.
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Herbert H.
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Quick and easy! In and out and on my way!

angelia T.
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Chillicothe Location was very easy, clean & very easy and open to maneuver the truck around to get out. Since changed and decided to use the mobile pick up I didn't have help from the counter personally but the help of the gentlemen at the office in Chillicothe office was very much appreciated. He was kind and very knowledgeable. I was nervous and unsure of my dates & he gave me the options.

Rachel S.
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Rachel S.
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JAY P.
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Danita W.
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Steve J.
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The uhaul rep did very. Little to help as i had to connect the trailer myself while he went back inside. Not very personable

Travis M.
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Have blankets in bags so they stay cleaner. Also would want them to check the truck closer for damage and level on the fluids. Antifreeze was a little low and I had to have them place damage stickers on areas that were damaged before I received the truck.

Samuel T.
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Monday

William G.
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Steve G.
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MARK H.
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Russell S.
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Vince N.
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Jared W.
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Aubrey L.
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The lock that was suppose to be on the back of the truck was not like it was indicated in the picture and it took an hour to get everything figured out before we could even get the keys to the truck. Standing in 94 degree weather and delaying our moving day that included a three hour drive. I had picked this pick up location specifically because they were open Saturday and wanted to avoid all of these issues, but they closed and I was told the day before without being able to game plan an alternative situation. I was very upset at pick up and was not satisfied at all.

Jason T.
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Ron N.
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Jeffrey D.
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This facility did nothing wrong and was very courteous. I however have an issue with U-Haul. I reserved an auto transporter at my local U-Haul facililty and was only notified the day before that I would have to drive 20 miles to pick one up and then drive back to my residence to load the vehicle. This resulted in over an hour of driving and a lot of frustration on my behalf. What is the point of reserving at your local branch? I will think twice of using U-Haul again when a reservation does not mean anything as to branch location.

Willard T.
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Customer did not leave a comment.

Dora T.
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Had no contact with this location because return was done after closing.

Lon F.
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It is hard to beat U-Haul for ease of service and very well maintained equipment. I use to drive an 18 wheeler and Transit Buses, with strict inspections required. That's what I have done on these past rentals. They have all passed.

Dena B.
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Make sure that the trucks have good alignment, as our truck had way too much play in the steering, was scary at times. Otherwise the truck was good. I've rented from Uhaul many times and will again.

Robert C.
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Customer did not leave a comment.

Eric H.
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Owners of location offered no service or assistance when I was trying to hook up a 6x12 box trailer to my truck. I had to back inside and ask for assistance. When someone did finally come out all they did was help me get my truck aligned with trailer. I had to lift the trailer, hook it to my truck, install the safety chains and connect lights. I did not get any instructions on towing or any assistance on if the lights on the trailer were operating correctly. Lucky I am very familiar with towing so these were not an issue for me to accomplish, although a less experienced user would it would have been a nightmare. I returned the trailer the exact way I received it and only had it out for about 4.5 hours. I was disappointed in the service and the condition of then trailer but needed it ASAP so I had no option to shop around. Next time I need to rent a truck or trailer I will have to look into other options.

Dawn S.
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Was told to just drop it off and put key and contract in the box .

Christopher H.
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Setup to pickup before place opened and it they didn't do anything with it had to wait 30 minutes then go in for the keys sucks when you have a bunch of people ready to help you move

John S.
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Started my rental with inaccurate mileage but not changed

Robert G.
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It's probably nothing you can improve, but it was dark when we returned the truck. The driveway isn't very viewable and has a slight ditch on each side, hard to see.

Evan T.
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Customer did not leave a comment.

VALVIS T.
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David W.
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Robert A.
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U-haul sent us change in location of pick up, Circleville Ohio, 18 miles from Chillicothe, Ohio. When arrived no truck and did not open until 10am, we had a 8am pick up time. So U-haul found a truck available in Chillicothe, so we had to drive 40 miles out of our way and placed us 2 hours behind time. Very disappointed in U-haul

Robert H.
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steve S.
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scott S.
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abe B.
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Barbara A.
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It was quick and easy at this location.

Randy D.
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Rusty C.
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Alexander K.
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Kurtis G.
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The U-Haul did smell like cigarette smoke when I picked it up I included this in my drop off rating though.

andrew F.
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Martin H.
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Martin M.
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I called this location to let them know about the scratch/dent in the back of the truck that the pick up location refused to x off and the they were so understanding. Such a sweet older man.

James F.
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Customer did not leave a comment.

Jennifer R.
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Very helpful, good location, easy access, highly recommend.

LYNN R.
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Fred D.
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Pamela M.
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Richard A.
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Christina H.
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We have dropped off here twice in a month and it's always been easy. Great service.

Justin D.
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The problem I have is that I was supposed to pick up the truck in Piketon Ohio and have proof of this in an email from you. Well the truck was 35 min in opposite direction to pick up. So I called to tell them and the lady I spoke with said all she could was extend my drop off time , so I drop off the truck at 1 pm at the drop off location and the Guy there tells me that I'm late and going to be charged cause that's what his computer screen tells him, I explained to him the issue and he helped call and speak with someone else , to keep me from being charged so it's still not solved and I hope I'm not charged extra

Christina H.
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Mal P.
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wes P.
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The gentlemen met me at the door with a greeting and received my truck in a timely manner. Great service

Robert M.
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Customer did not leave a comment.

Eric H.
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The gentleman who took care of renting the trailer, I believe it was Mr.Preston, was very friendly and efficient. 15 minutes at the most from the time we pulled in till the time we left with our rental trailer.

Robert M.
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Customer did not leave a comment.

Johna U.
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William H.
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Would of like to have some help once I paid. Basically once I paid I was on my own to connect and confirm all good. 6x12 trailer can be heavy and a challenge to move for one individual

Rachel M.
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Robert M.
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PATRICIA G.
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It was ALL GOOD!...thanks so much!

Robert M.
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Robert M.
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JAMES P.
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Robert M.
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TERESA L.
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Susan M.
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Shawn W.
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Mark O.
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Lisara C.
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Robert M.
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Lisa S.
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they need to put a bigger U-Haul sign out in front. went right past the place.it was not open and we had to look around the building to find the key drop off.

Robert M.
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Customer did not leave a comment.

Robert K.
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Inappropriate posters on wall

Robert M.
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Customer did not leave a comment.

GREG R.
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glenn M.
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Everything good

Robert M.
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Customer did not leave a comment.

MICHAEL S.
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I tried to rent a truck in Waverly. I am very disappointed I had to drive an extra 60 miles to use this truck. It cost an extra 59.40. Uhaul should have taken that off.

Robert M.
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Daniel C.
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CHRIS B.
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No reviews have been submitted for this location.

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