Customer Reviews for J&B Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of J&B Services

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Tammy W. on

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You all can let people know that appliance dollies are a daily charge. This was not made clear to me and I am PISSED about it. !!!! The smell of dogs at this location literally made me sick. Holding my breath to try and finish paperwork only to puke upon leaving.

David M. on

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I rented from this location as the one I planned on did not have my truck the day I needed to pick it up. This location was HORRIBLE the truck was all beat up the building on the outside wasn't too bad. As soon as you walked on the building you got hit with a smell that would make most ppl barf! The "office" if you can call it one looked like it hadn't ever been cleaned. U-Haul should seriously look at revoking this office ability to rent out trucks. Very POOR representation of your company.

Daryle E. on

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Sharon N. on

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Raymond M. on

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The equipment was in good shape and the customer service is phenomenal. Please clean up the animal smell. With the door open and fans on it is still overwhelming. If it weren't for the exceptional owner, the rating would have been lower.

ali a. on

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hi the staff was professional with a smile they welcomed and they did there job very quickly thank you U-haul.

Montrice E. on

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Rebecca was very helpful and friendly. The only issue we had with this location was the overwhelming smell of dog feces and urine in the rental office.

CAPRINARA K. on

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Belinda B. on

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CLAYTON S. on

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Danielle F. on

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Sherrill W. on

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Clean the smell ?.

william d. on

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The location should be shut down !!! It is a terrible how they allow that place to smell, There are dogs all over the place and apparently no one cleans up behind them. The roof was leaking water all over the paper work as we filled it out and again I almost threw up from the smell in the business. Some one from corporate office should go there and see what i'm talking about, it's a disgrace on the U-HAUL brand.

mary f. on

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Prompt , explained everything clearly