The location said that they close at 5, we arrived at 4:30 and nobody was to be found. Fortunately, we found the key drop and followed the online instructions.NAUMAN V.
Customer Reviews for Profinishing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was fine and the truck was there, but it was not the location I wanted. The location I wanted had no record of my reservation and, like last time, no one bothered to inform me my location had been changed, and I wasted an hour on the phone trying to track down the truck. No one contacted me about my reservation to confirm or change it. Last time the same thing happened, my truck was an hour away in the wrong direction.JASONEDWARD B.
Had to go into the location and look for a representative. This was a dirty gross location and the owner wasn't wearing a mask or taking any Covid protocol!IANROBERT D.