Customer Reviews for Punta Gorda Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Punta Gorda Self Storage

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Roger O. on

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Look at tire tread depth. It seemed to me in center that wear was evident.

Danny M. on

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Staff was friendly and helpful.

BRUCE C. on

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Fabulous service

JOHN Z. on

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Can't say enough great things about Mr Cox. Friendly, helpful, concerned, explained the process in detail. Helpful on getting moving help. Helpful on staying late when I was running late returning truck. This is service above and beyond....Thank you UHaul. I'll be coming back to use your services. J Zeigler

Steven J. on

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Staff friendly and helpful. A mix-up by Uhaul's reservation system was quickly sorted out and I was on my way.

Jean T. on

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I have rented U-haul trucks and trailers many times before. While the service was great when I picked up the trailer, I was extremely disappointed with the drop-off. All the trailers and trucks were parked on the side of the road: trucks were parked parallel to the road and trailers were parked perpendicular to the road: problem is there is a ditch: when I picked up the trailer, the attendant needed to use a jack to bring it up enough to hook it up to my truck. When I dropped the trailer off (just a few hours after I picked it up, around 4pm), the store was closed and I was on my own. I tried parking the trailer in the same ditch i picked it up at, but there was too much incline and i could not un-hitch it; i had my wife trying to help me but because of the slope, we were unable to un-hitch the trailer. I ended up parking the trailer parallel to the street, hoping it was not too much in the way. Next time I need to rent a trailer, I will go to a des fièrent location or different rental agency.

josheph O. on

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Them guys so nice the truck so clean this is the good company

richard S. on

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This was only good part of the experience

charles G. on

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Gary L. on

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Tim B. on

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Randy S. on

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John C. on

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Matthew L. on

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GORDON H. on

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Mark J. on

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The place is out in the middle of nowhere it was very dark pulling up. If a young lady had to return this truck on her own I would be very very scared for her safety.

julia S. on

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Met the owner and staff who were all very warm and friendly ,

Phillip S. on

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Keep up the god work!

Eugene S. on

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Mitchell F. on

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John Y. on

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Ronald F. on

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Jerome G. on

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Everything was outstanding

Patrick M. on

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Patrick Z. on

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Nothing . They were great.

ron D. on

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Definitely recommend this place

PETE U. on

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Ronald H. on

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shelley R. on

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Anthony M. on

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John A. on

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Ellen S. on

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Susana G. on

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Great service! I made the reservation online and it was easy to pick up the truck and everything ran smoothly!

Scott S. on

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I drove from Mass to Fla. Per instructions on my CONTRACT I called to find out where to drop off the truck. The first place U-Haul customer service sent me would not accept returns. He sent me to another u-haul store which was closed. On the phone again they sent me to a third place which accepted the truck, but now CHARGED me for extra mileage.

Paul B. on

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WILLIAM S. on

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Barry H. on

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Friendly but slow on paperwork

Mitchell M. on

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SUSAN G. on

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Great customer service!!!

Paul B. on

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Mitchell M. on

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very very unhappy with the truck a/c stop woking at 65 mph would not come back for 5 to 8 mins. the trans. was bad driver door pop open wiper blades bad straps came off my truck on transport. I want a refund. i need someone to call me 941-258-5621 ASAP 1 spent over a 1000 dollars because of the trans.

Theodore M. on

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Great experience overall! I will definitely rent from Mr Cox again!

tim B. on

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dave D. on

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Charles S. on

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This was the best experience I've had with u-haul. It was the first time I used this location but if I should ever be in need of u-haul again I would choose this location.

Jennifer C. on

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Thia is the second time I have used this location. The staff is very friendly, knowledgeable, and helpful. I would recommend this location for your Punta Gorda or Charlotte County needs.

John E. on

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Fast and easy to work with??

Michael J. on

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Not much you guys were very helpful great experience

JAMES H. on

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jeffery C. on

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Fantastic customer service. I was treated like a person you care about, and i find that more and more rare these days. Thank you

JIM V. on

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Paul B. on

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Trailer lights where faulty when indicating left right indicator flashed, when indicating right then right indicator flashed, plus left side light did not work

VanLloyd G. on

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MICHAEL L. on

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Gary K. on

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DOUG G. on

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Michael W. on

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I was 3 minutes after close time and they still gave excellent service with a smile. This is the second time I used this location and results the same both times. THEY ARE EXCELLENT!!!!

Sara F. on

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Our trailer tire blew within 5 min of being on 75 and it took 1 hour and 45 min to get someone there to fix for us.

Anthony R. on

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Nothing much because everything went smoothly.

samuel C. on

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The lady in charge was very helpful even though I was dropping off the trailer at a different location than what was on my contract.

Paul A. on

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New person on the job and had some minor problems, but they were resolved quickly by his supervisor.

Richard S. on

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Great service

Joan H. on

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GEORGE H. on

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Milan D. on

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Christine L. on

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Service here was fantastic. The facility owner contacted us several days in advance and met us to help disconnect the trailer. Very, very good experience.

Sean C. on

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Nice people Sean Cameron Saving Grace Home Inspection and Moving 941 284 0426

Bill O. on

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Robert T. on

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Owner was great. Shows concern for his customer’s needs. Took the time to ensure I had a great rental experience. Would definitely use and recommend this location to anyone with moving needs. Although not a corporate location, you wouldn’t know it. They carry anything one needs for your move. Thanks !!

William P. on

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Rosalie B. on

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vickie H. on

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Friendly staff great help.

James B. on

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Make sure the trailer jack works without excessive effort

Stephen R. on

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samuel C. on

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Locatuon was closed but the instructions were clear and I was able to drop off the trailer with no roblems

bill S. on

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Bobby was great!!! Highly recommend this location. Great service with clean well maintained equipment.

Kristen M. on

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bill S. on

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ED G. on

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tim R. on

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Roger G. on

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Debra C. on

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Notify the customer about toll expenses

William A. on

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David M. on

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The guys working there were ALL 5 stars. Easy pick up, easy drop off, and the truck was ready and waiting for me at the designated pick up time. I HIGHLY recommend them.

robert R. on

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Rick D. on

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Kenneth S. on

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LORINDA P. on

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Mark S. on

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Excellent customer services and new, clean trailer!

Terry T. on

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CARL S. on

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GEORGIA D. on

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Barry B. on

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Rick D. on

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As expected

chester J. on

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Very helpful staff. Owner makes doing business with Uhaul very easy and convenient.

Kaitlyn A. on

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stephen D. on

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Need to have fuel in trucks and streamline rental process. 40 minutes is too long.

James H C. on

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trudy D. on

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when the rental comes in mark the time then not when the staff takes the time to look at the rental

frank T. on

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Just keep doing what you are doing.