Customer Reviews for Punta Gorda Self Storage
(U-Haul Neighborhood Dealer)

1178 reviews

3086 Cooper St   Punta Gorda, FL 33950
(Behind Nino's Bakery)

(941) 621-2030

Location Hours

  • Mon-Fri: 8:30 am - 3 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(941) 621-2030

3086 Cooper St
Punta Gorda, FL 33950
(Behind Nino's Bakery)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 3 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Frank L. 
Rating:
5.0

Our total experience with this location on Cooper in Punta Gorda was by far the best we have had. Next time we need to rent a U-Haul product we will definitely choose these guys. Thank you again!

Lisa S. 
Rating:
5.0

Very accommodating

Joe B. 
Rating:
5.0

Customer did not leave a comment.

Carl S. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

Great people..i drove one houe to get there becouse it was souch a great place

TONY C.  |  Overall Experience 
Rating:
5.0

I dropped the truck off after hours which was very convenient!

PHYLLIS W. 
Rating:
5.0

Customer did not leave a comment.

albert D. 
Rating:
5.0

Customer did not leave a comment.

Brant B. 
Rating:
5.0

Customer did not leave a comment.

Raymond G. 
Rating:
3.0

Very helpful personnel.

James P. 
Rating:
5.0

I really didn't see anything that could be improved. Very accommodating and rental went very smoothly

ROBERT H. 
Rating:
5.0

Sierra was excellent, professional and very knowledgeable.

james N. 
Rating:
5.0

Perfect, no problems

mike S. 
Rating:
4.0

Great customer service

Susan P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Great people. Great customer service. A family atmosphere.

David K. 
Rating:
4.0

Customer did not leave a comment.

FRED S. 
Rating:
5.0

The car was actually in very bad shape. It was diffucult to drive because of steering, a/c vents were broken etc. The dealer was very nice and friendly but price and quality of the car did not match

HANNU R. 
Rating:
5.0

Customer did not leave a comment.

ARVON B. 
Rating:
5.0

Customer did not leave a comment.

PHILLIPWAYNE B. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

The gentleman was very nice and took care of everything...he even allowed us to drop it off, even though he had just closed.

ROB D. 
Rating:
5.0

Very friendly and hard working staff. Will return here whenever I need a truck or trailer

David H. 
Rating:
5.0

Everything was great!

Daniel Z. 
Rating:
5.0

Customer did not leave a comment.

Peter C. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
3.0

The office closed at 4pm. We returned the UHaul shortly after closing.

Jennifer M. 
Rating:
5.0

I going to u haul you guys it it easy thank you

PATRICIA C. 
Rating:
5.0

excellent location with equipment and more importantly, people!

Robert W. 
Rating:
5.0

Customer did not leave a comment.

KEVIN B. 
Rating:
5.0

Great experience with this dealer! Everyone was really nice and super efficient. The best Uhaul team I have ever used!

pamela J. 
Rating:
1.0

The U-Haul headliner was leaking very bad our whole trip home from Florida to Michigan. I took video of how much water would come in do the seat belt harness on the side. I was soaked almost the whole way home. And when I had called I was recommended to get another U-Haul. But we were in the middle of a storm and just wanted to get home.

jennifer I. 
Rating:
5.0

The trailer came off the ball when I hit the brakes it was not fasten the right way look at your photo

Joe M. 
Rating:
5.0

I rented from this facility before for years. They're always busy but they always get you in and out real quick. Everything's clean. if all businesses ran as good as this one the world would be a better place

DAVID H. 
Rating:
3.0

Customer did not leave a comment.

CRAIG T. 
Rating:
5.0

Everything is great u- haul thank you Patricia carroll

PATRICIA C. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Great customer service! Thanks Bobby!

SHERMAINE L. 
Rating:
2.0

I was very unhappy with how dirty my tuck was didn't run well and to top it off there was a empty beer can in my door sure glad I wasn't pulled over

Sabrina C. 
Rating:
5.0

The owner Bob his wife and Debbie where very nice and easy to deal with

HOLLIS C. 
Rating:
5.0

Just keep doing the good job you are doing!!

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

DAWN B. 
Rating:
4.0

After hours drop off; big help finding local help to unload after 2 companies secured through Uhaul move help bailed on me

Craig L. 
Rating:
1.0

We waited for 2 hrs to get the van, after promises every 15 min. Then when we did get the van the gas gauge was on empty. The manager said the delay was not their problem and did very little to get us in a van—very poor customer service.... The area manager did give us a price reduction on the van rental costs.

GEORGE B. 
Rating:
5.0

Maybe to oil the trailers

patricia C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Bob was excellent.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

Frank M. 
Rating:
4.0

Very good experience if moving can be

VICTOR S. 
Rating:
5.0

Terrific customer service with outstanding attention to detail!

Russell F. 
Rating:
5.0

Customer did not leave a comment.

ARVON B. 
Rating:
5.0

Very easy to work with and very friendly.

STELLA W. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

They were very helpful and knowledgeable. Thanks for a great experience.

Michael R. 
Rating:
5.0

The owners, and all of the staff go above and beyond. Great experience during a very stressful time in my life. Thank you!!!!

vickie s.  |  Overall Experience 
Rating:
5.0

Fantastic crew @ PGSS&U. They were able to help me in a pinch with my storage needs!

Matthew O.  |  Overall Experience 
Rating:
5.0

Very good service and staff were excellent.

CLYDE W. 
Rating:
5.0

Customer did not leave a comment.

JASON H. 
Rating:
5.0

BOBBY AND HOPE AND OTHER STAFF ARE VERY CORDIAL AND EFFICIENT. I GIVE THEM ALL A ROUND OF APPLAUSE AND A RATING OF 10+. 👍🏼👍🏼👍🏼

Saul R. 
Rating:
5.0

Nothing. Had a "GREAT" experience. You have good people representing your company!

JEFFREY C. 
Rating:
4.0

Owners were very nice and friendly!

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

ANNETTE K. 
Rating:
5.0

Easy reservation process, competent and friendly staff at the Punta Gorda FL location.

Janise S. 
Rating:
4.0

Customer did not leave a comment.

Lee E. 
Rating:
5.0

Pleased with the selection of equipment on hand at location.

Marty G. 
Rating:
4.0

need more room to park rentals. trailors are backed into a ditch and very difficult to hook up and pull out.

JEFFERY W. 
Rating:
5.0

Very friendly family owned local business. Service and equipment great!! Thank you.

Eric R. 
Rating:
5.0

Very friendly and efficient. 5 stars.

denys L. 
Rating:
5.0

Update the truck equipment for charging cell phones

ken T. 
Rating:
5.0

Update the charging equipment in the truck for cell phones

ken T. 
Rating:
5.0

Customer did not leave a comment.

felicita R. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

You cannot improve on their service and convenient weekend hours! Fantastic franchise owner, great attitude, with a helpful and happy staff member making the trailer connection.

mark S. 
Rating:
5.0

Nothing, The location was nice. Prompt service. Very good experience.

TIMOTHY MICHAEL H. 
Rating:
1.0

Was given mis Information about pricing . I would really love a call from a higher up district manager in that area 516 864 3023 -Natalie. Im ready to bring this to Channel 7 news

NATALIE S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Excellent experience from start to finish!

RONALD E. 
Rating:
5.0

Customer did not leave a comment.

JIM K. 
Rating:
5.0

Very friendly staff. Great service

warren A. 
Rating:
5.0

Customer did not leave a comment.

William E S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
5.0

Excellent experience all around! Will use again.

RONALD E. 
Rating:
5.0

Bob was great in checking me in. Will rent again from him when I need a truck.

FRITZ P. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Kate M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HELEN M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Excellent customer service with a smile, thanks for all of your help and attention to detail

Bill S. 
Rating:
4.0

I was dissatisfied and disappointed that I returned the vehicle more then 24 hours in advance of the due date and was not able to get a credit or even a voucher for a future rental. Please let me know how I can get this done.

Jorge S. 
Rating:
5.0

Husband and wife are absolutely awesome... Thank you for your assistance

William C. 
Rating:
5.0

Awesome people!

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

lance C. 
Rating:
5.0

Customer did not leave a comment.

Richard I. 
Rating:
5.0

This location is a little out of the way but worth finding. The owner and employees are great and their is a large selection of equipment.

Jon V. 
Rating:
3.0

Get trailers out of the ditch for pick up

Mark B. 
Rating:
5.0

Nothing! Great service!

PAUL L. 
Rating:
5.0

This location and business owners were excellent. We couldn't be happier with they service ... EXCELLENT Cory and JoAnn.. Not sure they need any improvement..

CORYDON K. 
Rating:
5.0

The owner and his staff is do nice. Great folks to work with.

TIMOTHY W.  |  Overall Experience 
Rating:
5.0

They are doing a great job

Paul C. 
Rating:
5.0

I have moved many times. I use uhaul everytime because they are so efficient, easy to reserve equipment needed. The people are very accommodating and friendly. Basically in and out and always easy to drop truck off even if they are closed.

GHYSELAINE S. 
Rating:
5.0

Provided me instructions over the phone for dropping off trailer after hours which was super convenient for me.

Murray P. 
Rating:
5.0

Employ friendly knowledgeable staff just like the staff at PG Self Storage

chester J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top