Customer did not leave a comment.Robert B.
Customer Reviews for Punta Gorda Self Storage
(U-Haul Neighborhood Dealer)
Punta Gorda, FL 33950
(Behind Nino's Bakery)
Services at this Location:
- Mon-Fri: 8:30 am - 3 pm
- Sat: 8:30 am - 12:30 pm
- Sun: 9 am - 12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Steve M.
Customer did not leave a comment.Alex S.
They rented the trailer with a defective tire . The tire kept losing air until it was flat . It took 4 hours one day three for Uhaul to arrange for a new tire !!martin L.
Customer did not leave a comment.Thomas S.
Customer did not leave a comment.Richard H.
Customer did not leave a comment.shelley R.
Customer did not leave a comment.connie L.
Customer did not leave a comment.Chelsey C.
My wife was told that the missing auto transport forward safety chain is not required. I didn't notice that it was not on the vehicle until I met up with her several hours later and too late. I had to purchase a chain and 2 shackles to properly restrain the vehicle.Jennifer A.
Can not get a response on an over charge on my bill so I will contest the sale with my Credit Card Company. very over worked facility.Kenneth D.
Customer did not leave a comment.Casey M.
I am a very happy customer. Don't change a thing.Phil N.
Customer did not leave a comment.Zachary D.
Nothing great experience! Thank youJohn H.
There was a small leak in the front/right of the enclosed trailer we rented. I advised the return location and they said they would work on sealing it. Otherwise, very friendly and efficient staff.Richard S.
Customer did not leave a comment.DENNIS C.
They don't have to do anything. This is a great location. Very friendly here!Leighmaen T.
Customer did not leave a comment.Jeanne B.
Customer did not leave a comment.James D.
A great experience. I've used uhaul several times. This place was great!Anthony T.
Customer did not leave a comment.Christopher H.
Brakes need to be replaced. Alot of vibration when applying brakes. Shifted very roughEdward B.
Customer did not leave a comment.Charles K.
Service was great, no complaints !!Larry S.
Bobby and Mike were very helpful and stayed late on a Sunday to wait for me!!!douglas S.
The operators / owners of this UHaul center are professional, knowledgeable, and courteous. I will without question use this facility in the future.Fred E.
Customer did not leave a comment.Paul M.
Not all the locations fault. My equipment wasn't available so they gave me the choice of driving to another town and/or getting a different size. Upset I have to pay more than double for the larger trailer when it's not my fault the requested and reserved size wasn't there.Eric P.
Mike was amazing !!great service !!benny C.
Unfortunately had to travel to this location to pick up trailer. Original reservation was to pick up at DeBonos in Cape Coral, contacted by U Haul and told to go to Ft Myers. Went there at proper only to find out they didn't have my trailer. They sent me to Punta Gorda, gave me $100 off and free day.Wayne C.
Good clean storage unitRichard H. | Overall Experience
wonderful staff!!JOYCE M.
Especially friendly and patient with me regarding trailer size. Great people to work with.jeff J.
The car transport strap retaining rod were not bolted down. Almost lost one tire strap and rod. Scary. Why would this be like this?Steve S.
They were incredibly helpful. Some of the people in the office assisted us in unloading a motorcycle. Definitely would recommend them.Patrick H.
Customer did not leave a comment.Mark H.
Customer did not leave a comment.Ron J.
Customer did not leave a comment.SHERRY O.
Customer did not leave a comment.Khashayar N.
These people were the best. So friendly and helpful. Not their fault that the â€œCheck Engineâ€ light came on half way through the trip. Truck continued to drive like a dream though.Catherine M.
Customer did not leave a comment.james W.
Just finding this place you'd think you're getting more lost by the minute. Then when you get there, no clear markings for return vehicles so I parked in the street. On the street. The middle of the junkyard road. The area looked like a junkyard. However, the person working there was alright. Friendly and able to close the contract and take the rig back.Doug S.
Customer service was great. Very fast and efficient. They able to accommodate my needs on very short notice.THEODORE M.
Customer did not leave a comment.Troy B.
Good quick service Thanks. HezzieHEZZIE S.
Bob did a great job with our equipment return. Fast, friendly service!Robert R.
Customer did not leave a comment.Bart B.
Customer did not leave a comment.Richard M.
Nice peopleHector T.
Customer did not leave a comment.Mark H.
Customer did not leave a comment.Patrick H.
Returning the truck at night. I was already tired and had to take a bunch of pictures of the condition. It just seemed like a hassle to me at the time.dustin F.
EVERY THING WENT VERY SMOOTHEdwin H.
Customer did not leave a comment.STEVEN K.
Great customers serviceJose G.
My experience renting from this location was great. Dealing with U-HAUL in the greater Fort Myers, Lee County, Sarasota & Charlotte counties is absolutely a horrible experience, bad customer service & rude U-HAUL employees. Punta Gorda Self Storage & U-HAUL is a storage facility that rents out U-HAUL equipment, a mere neighborhood dealer, myself, my friends & family rent from this location cause of the great customer service we provide here. If U-HAUL was more of a team player kind of company, then all the neighborhood dealers like us & the actual U-HAUL facilities themselves will also prosper & customers will have a better experience, This is no I in team & hoping this message reaches someone & things change for the better.MICHAEL G.
This is not a full service office with boxes and tape and hitches etc. it worked just fine for what we needed. Personnel were extremely accommodating and helpful.Jeanne S.
Customer did not leave a comment.Gilberto C.
Very friendly helpful understanding Very awesome ownerleanne A.
These guys are pros! Bobby is great to deal with and Mikie was extremely helpful.Jacks S.
Customer did not leave a comment.Tom S.
Customer did not leave a comment.clyde R.
Customer did not leave a comment.Donald W.
The owner operators were very helpful with finding the right trailer, helping us estimate packing boxes, etc. Showed how to hook everything up and gave us information on what to do if we had any problems. They even answered the phone after hours when I was delivering the trailer to the drop off point and trying to use the early return online. Excellent service.frank B.
Customer did not leave a comment.Ralph F.
Customer did not leave a comment.DAVID D.
Bobby and his crew were excellent to work with. I would highly recommend to anyone.steve C.
Nothing. They were perfectrichard R.
Quick friendly check-in & checkout.Dennis A.
Customer did not leave a comment.John P.
Super simple process to turn in. Didn't even have to walk inside! Received an email receipt immediatelyMadison H.
Friendly and accommodating family run facility. Super people!Ronald W.
Easy pick up and drop off.David M.
Great staff very Knowledgeable and helpful very welcomingdexter T.
Customer did not leave a comment.Caryn T.
Customer did not leave a comment.Donald B.
Nothing; Service was Very good! Friendly, knowledgeable, courteousRichard R.
Customer did not leave a comment.Terry T.
Customer did not leave a comment.Jeffrey C.
Customer did not leave a comment.Marcel K.
Customer did not leave a comment.joe M.
I needed to rent a cargo van. While a competitor quoted a lower rate, I went with Punta Gorda Self Storage UHAUL due to their history of great customer service whenever I've used them in the past. It was another smooth rental experience. THANKS!KevinM B.
Customer did not leave a comment.Steven M.
Great pickup operationJohn H.
Customer did not leave a comment.DAVID W.
Customer did not leave a comment.Jeanne Z.
Great customer service at this location try my hardest to rent from this location if they have the trucksNICHOLAS C.
Customer did not leave a comment.Carlos Q.
People were exceptionly helpfullcharley G.
Customer did not leave a comment.John D.
Customer did not leave a comment.Jorge M.
I absolutely love doing business here. Customer service is awesome. The staff is very professional, knowledgeable, helpful and friendly. The owner goes above and beyond to assist you with whatever you need. After finding cooper st. U-haul I never go anywhere else. Recommend them to all my family and friends-they never disappoint here.Donna B.
It was easy to get information from this location on what I needed to make the move. They walked me thru the whole process start to end. I would do this again if I needed vehicle again.Richard K.
Customer did not leave a comment.Patrick H.
The site was very overcrowded with trailers so much that they had to have them parked on the lawn by the street. but, The staff was super helpful and prompt. Way better than the pickup location where it appeared they really didn't care that I was there to give them business.Jeffery W.
The young man that I dealt with seemed to be preoccupied and not very helpful with return instructions for the trailer. He made a comment about " just drop it off in front of the office in an open space". When I returned the trailer there were no open spaces, so I left it in the drive as close to the side as possible. Two hours later I received a call from a very loud and belligerent employee telling me that the trailer needed to be moved or I would be charged $25. I replied that there was no available space and he proceeded to tell me to move it across the street, which was posted with NO PARKING signs. I returned and moved the trailer across the street, which I would have done the first time if notified that that was acceptable. I will not rent a trailer from this company again!Raymond B.
Customer did not leave a comment.Sherry G.
Excellent customer service.Robert H.
No improvements needed. Staff was friendly and explained the process as well as trailer hookup. FYI, on one safety chain, the small wire that inserts into the hook to keep the hook from sliding out of the receiver loop broke as I was trying to get the hook out of the loop. Sorry.Keith C.
People at Uhaul were all very courteous and accommodating.Sam S.
Thanks, see you in the future. SteveSteven H. | Overall Experience
Customer did not leave a comment.Lisa B. | Overall Experience
Great to have additional parking space fir all the vehicles around the storage lockers to have more room for our trucks. Staff always wonderful.deborah b. | Overall Experience
Best storage experience ever.Tim M. | Overall Experience
Too many vehicles parked everywhere and difficult to manover aroundANTHONY M G. | Overall Experience
Absolutely fantastic staff and easy process!Matthew R. | Overall Experience
Customer did not leave a comment.Phyllis M. | Overall Experience
The staff was always friendly and helpful will definitely use again.Thank you !!RUBIN F. | Overall Experience
Love this storage facility, Bobby your awesome! Thank you guys very much. Much better than the new guysDARRICK G. | Overall Experience
Typically, I do not provide comments on stuff like this, but...Bobby and crew were great! Very accommodating, communicative, and responsive on our last minute storage needs. Would definitely use them again, and highly recommend utilizing their services and storage facilities.charles m. | Overall Experience
I was there over 2 years and very pleased with the service and the people.ED B. | Overall Experience
Customer did not leave a comment.Lori M. | Overall Experience
Great people..i drove one houe to get there becouse it was souch a great placeTONY C. | Overall Experience
The owners, and all of the staff go above and beyond. Great experience during a very stressful time in my life. Thank you!!!!vickie s. | Overall Experience
Fantastic crew @ PGSS&U. They were able to help me in a pinch with my storage needs!Matthew O. | Overall Experience
Customer did not leave a comment.Kate M. | Overall Experience
The owner and his staff is do nice. Great folks to work with.TIMOTHY W. | Overall Experience