Customer Reviews for Pure Gibson Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pure Gibson Service

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johnny C. on

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Jill M. on

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Customer did not leave a comment.

Susann M. on

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The guy, I think Terry was his name, was quick and efficient and I’d rent from him again and again!

Michael E. on

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It was a little confusing picking up and returning the trailer as the person we needed to see to pick it up was at a location across the street and we had to wait for him to walk over...which wasn't that big a deal...but then returning it was odd because there was nobody there and no way to "check it in" so I called UHaul and the representative made a note in our account. I was worried someone could just steal the trailer right off the lot or that we would be charged extra if nobody was there to see we had it turned in on time. Upon opening the trailer at the time of pick up my husband noted there was trash/debris still in the trailer and they had to sweep it out for us. We usually don't have these issues at the main UHaul location but apparently there was no 5x8 trailer available for pickup at that location. It all worked out though so we will still recommend and/or rent from this location in the future now that we see it all turned out okay.

Michael P. on

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Trailer had been used for hauling firewood and was not cleaned out. Was primarily a used car dealer with no focus on uhaul. Office was filthy.

Sandra B. on

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Did not come out to help up hook. Basically had to do everything for myself

Thomas M. on

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Customer did not leave a comment.