Customer Reviews for Putnam Lake Garden Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Putnam Lake Garden Center

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Tyler F. on

Rating:

Customer did not leave a comment.

LASASHA P. on

Rating:

Inform customer's of the mileage fee ahead of time. Real shady pick up location.

Amber J. on

Rating:

There was no paperwork to walk away with. However, the gentlemen that helped me was so amazing, friendly and helpful, nothing else mattered.

Matthew C. on

Rating:

Customer did not leave a comment.

paul W. on

Rating:

Customer did not leave a comment.

Christopher M. on

Rating:

No issues other than the initial pickup!

john m. on

Rating:

Customer did not leave a comment.

Mike C. on

Rating:

Nothing really, except make clear to folks that you schedule pick ups by appointment at this location. I called ahead of time and it was no issue for me. Others may not, unless they know. But it was a good experience and I would definitely recommend the location to others.

MATTHEW T. on

Rating:

My phone didnt have data service at the location so it took 1.5 hours to get the truck since it was an unmanned location. Going to another location that has service wouldnt allow me to do it because of the gpa location requirement. unmanned sites with poor service should have wifi available.

Kendal C. on

Rating:

We didn't have reservation and they were able to find us a cargo van close to where we lived in short notice.

christine c. on

Rating:

Horrible customer service, no hello, good morning or Thank you.

Dan V. on

Rating:

Rented pickup for 24 hour period.Did self pickup 7 am sat returning sat at 8 pm & app wants to charge me for 2 days.Was told a service rep will contact me in 48 hours.

Ronald B. on

Rating:

Customer did not leave a comment.

Philippe H. on

Rating:

Everything was great. Don was excellent.

Nicole C. on

Rating:

My preferred location was 10 minutes from my house. This location was 50 minutes from my house so it was a major inconvenience to drive so far to pick up the truck.

Nicole L. on

Rating:

Customer did not leave a comment.

Nicole L. on

Rating:

Customer did not leave a comment.

David P. on

Rating:

Customer did not leave a comment.

Louis W. on

Rating:

over the course of four days and the day of rental I asked for a one way rental I even gave the rep the address of the drop off location . when I returned the truck I found that the rep had rented me the truck as a round trip which ended costing me nearly 200 dollars more than I had budgeted would not return or send others to this location

Harold P. on

Rating:

Self pickup is a disaster

John d. on

Rating:

Customer did not leave a comment.

Sturm A. on

Rating:

The gentleman that assisted us was helpful, prompt and courteous. The price was reasonable and the location was super convenient. Will us this service location again!

Les M. on

Rating:

Customer did not leave a comment.

Meredith D. on

Rating:

Customer did not leave a comment.

Diane A. on

Rating:

Great truck

John z. on

Rating:

Service was great. everything was quick, professional and courteous Thanks for all your help

MICHALEA W. on

Rating:

fix the truck, got hot on us on the way out to colorado and also get a stand alone u haul shop instead of having it inside other businesses that can get in the way of representing your name. It became a big hassle to pick up our truck and then it was disgusting inside from previous people smoking in it.

Kathryn D. on

Rating:

Customer did not leave a comment.

Stephen T. on

Rating:

Customer did not leave a comment.

Lois L. on

Rating:

Don should simply continue what he's doing. He runs a very friendly, professional, accessible location...a very positive experience for us!!

steven t. on

Rating:

Customer did not leave a comment.

Lisette D. on

Rating:

Don went above and beyond....from having the van warmed up for us upon arrival, to coming to our rescue when I accidentally dropped our house key into the key return box at the end of the day. He was there in a jiffy to save our day. Fantastic customer service. Brand new fleet of vehicles. Highly recommend Don's franchise!!

Norberto (Rob) B. on

Rating:

Customer did not leave a comment.

Norberto (Rob) B. on

Rating:

Customer did not leave a comment.

Norberto Rob B. on

Rating:

Customer did not leave a comment.

Norberto B. on

Rating:

Customer did not leave a comment.

Richard S. on

Rating:

Customer did not leave a comment.

Cindy M. on

Rating:

Customer did not leave a comment.

amy c. on

Rating:

none this place was amaxing. he was great had tge truck warmed up when i arrived!

Perry T. on

Rating:

Customer did not leave a comment.

Moises F. on

Rating:

Customer did not leave a comment.

RICHARD S. on

Rating:

nothing

Ann marie C. on

Rating:

I will never rent from U-Haul and will NEVER recommend them. In fact I will make sure I tell others to avoid them at all cost. It is ridiculous what we had to go through just to pick up and drop off the vehicle and then to get charged an additional 30.00 fill up service fee and a fuel sales fee of 32.73...NEVER AGAIN This is a rip off and a scam. DOL NOT RENT FROM U-HAUL.

John B. on

Rating:

Customer did not leave a comment.

chris L. on

Rating:

Customer did not leave a comment.

Joan M. on

Rating:

Not a thing!! This was the best rental experience I've ever had! I rent alot of cars mostly but i have used UHaul every time I've moved(that's 20x). Excellent!

don c. on

Rating:

Customer did not leave a comment.

Leonard B. on

Rating:

Don was great!

Michael I. on

Rating:

Customer did not leave a comment.

clayton h. on

Rating:

VERY NICE PEOPLE TO WORK WITH

andrew b. on

Rating:

Customer did not leave a comment.

Norberto B. on

Rating:

Customer did not leave a comment.

Thomas K. on

Rating:

Excellent service. Very responsive. Called me to assure me rental is available and all set to pick up. Will rent again when the need arises.

Justin V. on

Rating:

The person that ran the shop was very rude. He got an attitude because I called and said I was running a few minutes late. I had the courtesy of calling and the guy said he was waiting on me. If the place can’t fulfill the orders with out a problem they shouldn’t be doing. Very disappointed in these sub contracted locations they are very unprofessional.

Robert F. on

Rating:

Free coffee!

mark d. on

Rating:

Don the owner a 5 start gentleman very helpful man kudos to him

PETER S. on

Rating:

I had made my reservation over the phone to pick up the truck in Brooklyn and drop it off in Danbury, CT. I asked what the cost would be if I kept the truck 1 additional day and was told 19.95 and that it would be no problem. The next morning I received a call from a dealer in Paterson NY saying I had to get the truck to them as it was rented to go out. Not good communication within the company and to me the customer.

WILLIAM S. on

Rating:

Customer did not leave a comment.

Robert F. on

Rating:

Everything was super smooth thank you

Mary M. on

Rating:

Customer did not leave a comment.

Kathleen R. on

Rating:

This was the easiest rental I have ever done!! The truck was very, very clean!! The owners are professional, friendly, and knowledge about their variety of vehicles available!! 5 stars all the way!!

Peter S. on

Rating:

Smooth transaction. Very professional.

Alistair S. on

Rating:

Don was great! Thanks for an easy pickup!

MARY S. on

Rating:

Customer did not leave a comment.