Customer Reviews for Queen Logistics

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Queen Logistics

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jerry M. on

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your app.is not user friendly.kep ti.ing out be for you can complete it.Took me a hour to get in the truck.Then on returning it was even longer.finally left truck on lot and drove 130 miles round trip to get it closed out.will never do this again.Next time I make a reservation if can't get truck there will go to a new vender.Totall not mare.ps all employees that helped me resolve the problem was excellent.

chorsie B. on

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Communication

LEOCADIO M. on

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Needed to drop the truck and dolly off at a night drop off location, we specified this when we booked it. Then we went to return it elsewhere and was told no it would have to be this location in the morning because of no night drop. To come to find out it had a night drop off and we were charged over for miles when we did a lot of driving back and forth because of errors with forgotten dolly at pick up and night drop location issues. My Husband had to take the morning off to return the truck and dolly when he had important meetings he needed to be at. Overall a really big inconvenience, and never had such a bad experience before. Please refund some of our money if you would like to keep us as customers.

Maila B. on

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The mileage and fuel listed on documents were incorrect.

Joe D. on

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Customer did not leave a comment.

Gloria C. on

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Customer did not leave a comment.

Bernice C. on

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Awesome experience, I will continue to do business with u guys.

lissa J. on

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Customer did not leave a comment.