Customer Reviews for Quick Move Rental
(U-Haul Neighborhood Dealer)

887 reviews

8229 N Oak Trafficway   Kansas City, MO 64118

(816) 436-1846

Location Hours

  • Mon-Sat: 9:30 am - 5 pm
  • Sun: 10 am - 3 pm
Special Operating Hours
  • 5/26/2022 - 7/4/2022: Closed

Services at this Location:

Contact Us

(816) 436-1846

8229 N Oak Trafficway
Kansas City, MO 64118

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 5 pm
  • Sun: 10 am - 3 pm
Special Operating Hours
  • 5/26/2022 - 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Tiffani N. 
Rating:
2.0

The biggest thing, never answered the phone. This is on me but I accidentally reversed the order of operations returning the truck, locked it all up and dropped the key...only to realize I needed in the truck for OD and fuel level. Also I got the final bill and I KNOW I put in actually more gas than I needed to, and his reading he put in was less than needed and he hit me for another 3 gallons. I couldn't get in contact to straighten out the check-in, can't get in contact about the fuel issue. Can't get in contact.

Ethan H. 
Rating:
5.0

A/C working in the truck.

Bruce D. 
Rating:
5.0

Customer did not leave a comment.

Steven J. 
Rating:
5.0

Customer did not leave a comment.

Vince F. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

steve P. 
Rating:
5.0

Customer did not leave a comment.

steve P. 
Rating:
5.0

Great service and attention to detail.

charles M. 
Rating:
4.0

Just keep the price low and you will do fine.

James C. 
Rating:
5.0

Professional and efficient.

peteh J. 
Rating:
2.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Nothing

Rene C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
4.0

Customer did not leave a comment.

Grant S. 
Rating:
1.0

Poor customer service!

Shalina J. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Great service,good people

SCURTER H. 
Rating:
5.0

Customer did not leave a comment.

Todd B. 
Rating:
5.0

Customer did not leave a comment.

Saro S. 
Rating:
5.0

Customer did not leave a comment.

Rhoda S. 
Rating:
4.0

Customer did not leave a comment.

darcell H. 
Rating:
4.0

The trailer wasn't ready at pickup time.

LEONARD A. 
Rating:
5.0

The guy working there when I picked up our trailer on Sunday at 11 am(didn't get his name) was awesome. Would recommend this location for sure.

Vance F. 
Rating:
5.0

Great experience

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

Austin L. 
Rating:
5.0

Customer service very nice and helpful!

Gina B. 
Rating:
5.0

Customer did not leave a comment.

ZACARY S. 
Rating:
5.0

Did a great job! Thank you!

JOYELLE A. 
Rating:
5.0

Customer did not leave a comment.

JORDAN W. 
Rating:
5.0

Customer did not leave a comment.

CAITLIN O. 
Rating:
5.0

Sam was great! Courteous, knowledgeable and efficient! Would definitely return to this location & highly recommend him!

CHERYL S. 
Rating:
3.0

Opening hours sooner

JEFFREY P. 
Rating:
4.0

Associate was very friendly and thorough. I would rent from this location again.

MATTHEW J. 
Rating:
1.0

Absolutely no parking… hard to find overall bad

BROCK P. 
Rating:
5.0

Van was ready. Customer service was excellent. Definitely would recommend this location.

MARILYN M. 
Rating:
2.0

the rental person was rude. The vehicle was not ready. Took 30 minutes before he told us he had to jump start the vehicle. When we turned the vehicle off at the pickup location we had to jump start it ourselves. We only travelled 11 miles out of the estimated 25 miles and still waiting for my refund of the of .79 cents for the 14miles we did not use.

CLAY C. 
Rating:
5.0

awesome

Allison L. 
Rating:
5.0

The trailer was dirty when we got it, but the person who was there cleaned in for us before we left and was very friendly

JOSHUA C. 
Rating:
5.0

Customer did not leave a comment.

LUCY J. 
Rating:
3.0

Customer did not leave a comment.

CODY W. 
Rating:
5.0

Not a thing.

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN F. 
Rating:
5.0

The service was fair and friendly. Able to accommodate changes in the moving schedule.

Virgil E. 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA I. 
Rating:
5.0

Customer did not leave a comment.

HUNG N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
3.0

Customer did not leave a comment.

Dustin M. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
5.0

Customer did not leave a comment.

MIRELA D. 
Rating:
5.0

The staff were very helpful, they made sure to clean the truck out for me and that I had what I needed. Would definitely use them again

CHANTIA G. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA W. 
Rating:
5.0

Customer did not leave a comment.

Rhayne K. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

kate K. 
Rating:
5.0

Helpful give this man more money.

THOMAS F. 
Rating:
5.0

The service manager was great. Very helpful and knew his equipment hat helped me with my needs. Great Job

JAMESMARIANO R. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

Brian N. 
Rating:
2.0

Customer did not leave a comment.

Alexis A. 
Rating:
5.0

don't change my reservation pickup location

kyle S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

We were there bright and early for our move. They greeted us with a smile. Had me in a clean truck ready to rip and roll within 10 minutes. Quick easy clean and with a smile. What more could you ask for renting a uhaul

MITCHELL S. 
Rating:
5.0

Customer did not leave a comment.

MARY L. 
Rating:
4.0

Representative answered all questions in a pleasant manner, even with another customer waiting. His courteous manner was appreciated.

JOLENE C. 
Rating:
3.0

Customer did not leave a comment.

Blake M. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY J. 
Rating:
5.0

Sam was really helpful with the process of renting the U-Haul. Keep up the good work!

ZAW A. 
Rating:
5.0

Both guys were great at the front desk. One offered to blow the back out of the truck for me before taking off as someone had left to debris and the other caught me before driving off to make sure the back door was down.

ZACHARY D. 
Rating:
2.0

The attendant was taking a 10 min coffee break for pick up I had to call main office to get someone to get him after he opened the door was very good taking care of us. When dropping off u-haul same thing 10 min sign on door I was in car to pick up drive saw attendant in car back of store waved he came took care of us.

EARL W. 
Rating:
3.0

Other than getting there and them out for coffee, not bad. My issue was with the entire experience as I ordered at 1 location and when I went the day of to pick up, I was told another location 10 miles away had my trailer. Had to drive there and back twice due to them not selling hitches like first place did. Frustrating to say the lease.

ALBERT G. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
5.0

Great customer service.

MARK R. 
Rating:
5.0

Customer did not leave a comment.

KIMBO O. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE F. 
Rating:
3.0

Customer did not leave a comment.

THOMAS F. 
Rating:
4.0

Customer did not leave a comment.

GEORGE R. 
Rating:
3.0

Well we drove 15 miles total and we put 6 dollars in gas in the tank. How did I get charged for 3 more gallons? Does the truck get 3 miles per gallon? That doesnt make sense. The ppl were really nice that we dealt with while getting the truck however. But I feel like something fishy went on with the gas issue.

CYNTHIA H. 
Rating:
5.0

Customer did not leave a comment.

Vicki B. 
Rating:
5.0

Customer did not leave a comment.

GHAIB S. 
Rating:
5.0

Customer did not leave a comment.

Nathan H. 
Rating:
4.0

Customer did not leave a comment.

THOMAS F. 
Rating:
5.0

Customer did not leave a comment.

MIRELA D. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Manager had truck ready to go great service.

JOHN P. 
Rating:
5.0

I have great praise for Dan. He went the extra mile to help me, coming in on a Sunday to double-check the hookup, and he even came to help me shortly after I Ieft and encountered a problem. Throughout this he was really kind and extremely helpful. He really saved the day.

Kurt H. 
Rating:
5.0

The owner or store manager was really polish to and personable. The store was well maintained as well as the truck

Precious T. 
Rating:
5.0

Good, friendly service

BRIAN D. 
Rating:
5.0

Customer did not leave a comment.

OLUMIDE A. 
Rating:
5.0

Very helpful great guys

RICHARD H. 
Rating:
5.0

Awesome experience

TIMOTHY G. 
Rating:
4.0

Customer did not leave a comment.

CARL C. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Joseph J. 
Rating:
2.0

The cab was dirty as well as the bed and given the condition I seriously doubt it had been disinfected.

Ronald D. 
Rating:
1.0

Customer did not leave a comment.

ARIANA S. 
Rating:
5.0

So the young man running the place did a great job.

CHARLES S. 
No reviews have been submitted for this location.

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